Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
John
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Sign Up14:18 PM, 8th April 2024, About 7 months ago
Any major IT iniative by Government almost guarantees that the system will be complex and a massive “ fudge up “
One thing that is certain it will not be designed to assist landlords but it will enrich software developers and accountants.
JB
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Sign Up17:08 PM, 8th April 2024, About 7 months ago
Reply to the comment left by John at 08/04/2024 - 14:18
Probably 'World Beating'
Gareth Davies
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Sign Up17:16 PM, 8th April 2024, About 7 months ago
I hope that with only 2 properties between us, we'll not reach the making tax threshold, it sounds a pain in the proverbial.
An excel report, once a year on work laptop is sufficient.
Jo Westlake
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Sign Up18:15 PM, 8th April 2024, About 7 months ago
What would actually be useful is if people described their experiences with various different software. What works and what doesn't. If it is fine for people with one house and a very straightforward PAYE job but somewhat unreliable for people with multiple properties, mixed ownership, irregular PAYE income, CIS tax, etc.
For most landlords rental income is on top of wages or pensions. On a tax return earned income is higher up the list than rental income. If software is going to be relevant surely it should reflect the reality of the tax system.
If MTD is simply a case of submitting 3 numbers every quarter why do we need software? Most of us would be perfectly happy using spreadsheets or paper accounting ledgers to arrive at those numbers. The amount of time it takes for someone without a computer or accounting background to get to grips with any of the supposedly MTD ready software is truly mind-blowing. Any of the landlord specific ones want to add numerous functions that are nothing to do with MTD. As there is very little information about what MTD actually looks like it's very easy to waste days getting sucked into completely irrelevant data entry.
I've spent 18 months trying out different landlord software, most of which claims to be MTD ready. Even my accountant says none of them are set up to deal with anything that isn't absolutely vanilla and will need some of the results to be manually corrected.
Mick Roberts
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Sign Up5:43 AM, 9th April 2024, About 7 months ago
I'll comment, see if anyone has good answers.
Someone last week mentioned something like
Hammock software is very good.
JB
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Sign Up7:01 AM, 9th April 2024, About 7 months ago
My accountant suggests Quickbooks which you have to pay to have set up and pay a monthly fee and no doubt have to check and correct any anomalies that occur. I've resisted it so far as it will be time consuming and another indirect cost to add to our growing list.
JB
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Sign Up7:12 AM, 9th April 2024, About 7 months ago
Xero was suggested to me but my accountant's not keen to engage as they are trained in Qickbooks and, I believe, have a deal with them. They'd offer me training - which would be part of the set up cost
LaLo
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Sign Up11:48 AM, 9th April 2024, About 7 months ago
Too many computer nurds for my liking, look what happened with the post office mess - some post masters took their on lives! We rely on computers too much. My car is computerised it broke down I had an auto electrician out three times - couldn’t fix it - took it elsewhere - couldn’t fix it, others wouldn’t look at it. In the end I got rid and used my little Morris Minor which just goes on and on for 60 years no problem! I can see A.I. being dangerous! I’ve grown to like the simple life!
fairwood789
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Sign Up14:47 PM, 9th April 2024, About 7 months ago
Problem solved – No monthly fees – No expensive software – No accountant fees – minimum MTD fees – superb records – superb reports – MTD compliant
I am a landlord with more than forty years letting experience. More than twenty-five years ago I purchased a book keeping/accounting package from a well-known software company for a one-off fee of £19.
Today that program still exists, unsupported and FREE. I have never needed support for this program as it is really robust.
Having free trialled most accounts packages, despite being business and computer savvy, I find them all too complex, too expensive, can’t handle split ownership, don’t produce bespoke reports or won’t do what I want of them without going back to university, which I left 57 years ago.
Perhaps I am not prepared to put in the immense amount of effort needed to bespoke them or even too tight to pay high monthly fees or they just aren’t simple, yet sophisticated enough, for normal folk.
I still use the free version of the program I bought twenty-five years ago and to date, I have never found an easier package to use, one that gives me total control at instantly producing tailor made reports, for any period or any combination of fields, handles automatic entries such as rent or mortgages, and so on.
After many years I have been able to customize my accounts entries so that quarter by quarter, year by year, the program produces a report, providing your entries are up to date, that instantly produces the correct totals for direct entry into your HMRC online SA100 return.
I sold my original business in 2004 and since then have never used an accountant. I have handled seventeen rentals with ownership between myself, my wife and my son, all within the same package.
However, over the years I have tweaked our accounts and now have split them into one for myself and my wife, plus a separate account for our son.
About ten years ago we had a random tax investigation and was able to send an enormous file of bills, receipts, bank statements etc., off to HMRC well within the fourteen days allotted and received a 100% satisfaction back from HMRC within two weeks. I attribute much of that success to honest and accurate accounting by myself coupled with the ability of the accounting program I use.
Two years ago, I joined the HMRC Making Tax Digital pilot trial. I picked one of the smaller software developers to team up with and find out the requirements. I found out that I needed a version of Excel that had a special feature and which was needed to pair up with my accounts to be able to talk with the MTD program and transmit direct to HMRC
.
It took me a couple of hours to draw up a neat Excel template to dovetail with the data in the MTD link although I spent more time making the Excel template look pretty and easy to follow.
The original accounts package allows me to export a csv file directly from my accounts each quarter, into Excel. I then simply convert it into my template as an Excel xlxs type file. This whole process only took about two or three minutes.
During the HMRC trial, the MTD software developer, myself and HMRC would have a video call and transfer my quarterly data. Again, in a trial situation, it only took five minutes or less to submit the quarterly return, and it went a dream from our end. You could say “easy peasy”.
It appears HMRC were also receiving my data perfectly. However, my MTD current tax due record didn’t appear to update correctly. After some four transmissions, HMRC didn’t get my record right and pulled the MTD trial because of their problems and not anything to do with us.
I felt sorry for the MTD developer, who was self employed, for having all his hard work put on hold for a couple of years before he could access an income stream from his hard work.
Nevertheless, I know there is nothing to fear and little additional expense needed to fully comply with HMRC rules when MTD returns.
My system allows me to set up and input my account entries digitally. Without any further manipulation I am able to extract that information digitally, simply convert it to Excel, at the click of a mouse, and then log on to the MTD package and transmit. Quite honestly, from completing my accounts entry to completing the transmission to HMRC took me no more than fifteen minutes.
It has taken me years of updating my original £19 package to a format where it is custom made to fully produce a bespoke report on 6th April each year, or whenever wanted, that can be used to provide the totals needed to directly transfer to your SA100. It also took me a while to set up the Excel template to my satisfaction.
We keep our accounts on Dropbox which is accessible to all of us to update and review. A copy is therefore kept on our PC’s and in the cloud. It can always be recovered along with backups at different time periods. All for free.
I also incurred a cost of about £30 two years ago to update my Excel version. I have no ongoing software costs or accountant fees, although I will probably incur a small quarterly/annual fee for the MTD transmission. JOB DONE!
John
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Sign Up16:21 PM, 9th April 2024, About 7 months ago
Reply to the comment left by fairwood789 at 09/04/2024 - 14:47
Hi
would you be willing to share which accounting package you bought all those years ago and where I could buy it now.
I look forward to hearing from you.
Kind regards
John Webb