Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
CPM
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up19:34 PM, 16th November 2020, About 4 years ago
The unlawful evictions ban constitutes the effective sequestration of private property and that goes against every tenet of a free democratic society: over a thousand years of English common law, the British Constitution built on individual rights set-out variously in Magna Carta 1215, the Petition of Right 1628, and the 1689 Bill of Rights, also known as the English Bill of Rights, not to mention the United Nations Declaration of Human Rights of 1948 and the European Convention on Human Rights of 1950.
There are landlords who simply want to sell their properties in order to retire after providing free housing for many tenants for too long, we are being forced to carry on working past retirement age against our will, we have no peaceful enjoyment of our own properties, we cannot use the properties to house family members if wanted to, we have absolutely no control over our assets/property in a democratic society. We simply do not want to be landlords any more, but we have no choice but to carry on... There is no other business treated in this way by the government. If the government wants state ownership of private assets it will need to pay compensation at commercial value, they cannot steal our properties in order to house tenants that they have not provided housing for! The NRLA should be starting this action, and inviting all landlords to join in a class action against this Communist Conservative party. And we thought Corbyn and McDonnell would be bad for private landlords, this lot are a whole lot worse.
Landlordinsider
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up19:55 PM, 16th November 2020, About 4 years ago
Am I getting this right, the JR was simply challenging the fact that the ban on bailiff enforcement was done by letter rather than through legislation? All that has been announced today by Govt is exactly that. Not sure it gets landlords very far?
JohnCaversham
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up22:07 PM, 16th November 2020, About 4 years ago
Sadly I suspect by the time any review is sought those affected LL'ds will be bankrupt, long gone, or having sold up and jumped ship....My disgust at the Tory party's position on the rental sector in general is absolute-you couldn't make it up! Good luck and good to see some push back taking place.
Old Mrs Landlord
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up1:00 AM, 17th November 2020, About 4 years ago
Well, today we have had the government's response. They have passed the necessary legislation without even a draft before parliament, so it looks as if David Smith's claim for judicial review has galvanised them into action to at least put the guidance on a legal footing via statutory instrument. Legislation.gov.uk/public health (coronavirus) (protection from evictions and taking control of goods) England regulations 2020 claims to be made in response to a "serious and imminent threat to public health" which "by reason of urgency" bypasses the normal route through parliament. Leaves landlords in the same boat as introducing it via a letter of course, practically speaking.
Seething Landlord
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up1:41 AM, 17th November 2020, About 4 years ago
Reply to the comment left by Old Mrs Landlord at 17/11/2020 - 01:00
You can read Giles Peaker's take on it here: https://nearlylegal.co.uk/2020/11/finally-lawful-non-evictions/
Northernpleb
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up8:34 AM, 17th November 2020, About 4 years ago
Reply to the comment left by Carol at 16/11/2020 - 17:46
Hi Carol, Best of Luck with your plight , Your not alone there are 1000`s of us facing constant payout I am having to pay section 21 Taxes on income I do not have. I have to pay full Council Tax on empty Properties, selective licensing fees to solve trumped up issues by councils in order to charge fees. Up grade perfectly good electrics in properties in a very short time. EPC upgrades , Spend a fortune in time and money trying to evict non paying and antisocial tenants who can run up un-necessary costly legal fees, with impunity in a possession process that is now taking years.
Carol
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up9:29 AM, 17th November 2020, About 4 years ago
In response to Northernpleb. I am well aware that I am not the only one in this position. I would envisage it is a fair percentage of landlords. If I am reading the legislation correctly, we cannot evict tenants for non-payment of rent but the banks can during a repossession? LL's loose properties because they cannot evict tenants. I would love to sell but cannot get vacant possession. I tried to sell one property with the knowledge of the tenant who promptly refused to move and stopped paying rent. It is a flat so I am still having to cover the mortgage and management fees. I think we would know where we stood if we had a dictatorship rather than an incompetent government that is making LL's the sacrificial lamb. We are going to the slaughter, both financially and emotionally, with no way out. WE ARE NOT BEING HEARD OR GIVEN ANY HUMAN RIGHTS.
Kathy Evans
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up12:13 PM, 17th November 2020, About 4 years ago
Reply to the comment left by Old Mrs Landlord at 17/11/2020 - 01:00
Every MP who didn't vote against the continuation of the Coronavirus Act and those who sat back and let all this happen should be impeached
TheMaluka
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up15:53 PM, 17th November 2020, About 4 years ago
Reply to the comment left by Kathy Evans at 17/11/2020 - 12:13Then there would probably be no one left to switch off the lights in the debating chamber!
Deedee
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up19:47 PM, 17th November 2020, About 4 years ago
Reply to the comment left by Carol at 16/11/2020 - 17:46
Thousands of tenants try to conduct their lives and financial situations in an honest and practical way, but thousands will, as a result of worrying about their financial situation including rent areas, will begin to suffer mental anxiety and other stress-related illnesses causing family stress to be heightened. Both the government and councils have been teaching tenants for years that it is an acceptable practice to go into debt and rent arrears and blatantly condone the practice of eviction by bailiffs! What sort of society are we breeding? This is short-term thinking, which puts enormous pressure and increases tenant anxiety levels to an intolerable level. It is inhumane of both government and councils to be imposing and enforcing rules that say it is acceptable not to pay or meet your financial commitments as a human being. There will be an 80%/20% ratio ie 80% will be decent human beings who want to honor their obligations and financial commitments, so this group of tenants will suffer enormous mental stress. Then there will be the other 20% who don't really care about honoring anything, and who possibly believe the world owes them, and it is usually the latter who make the most noise. But the authorities need to look behind that noise as to the ethos who live in that 20%. It is usually the latter that rules and regulations are made for! But the reality being created is that the government and councils are fueling and proliferating humans to live within a debt, lies, and anxiety-filled environment, with systems they have created which both exacerbate and definitely do not support a healthy person's moral integrity. Instead, their rulings fuel and breed immoral behavior and poor health. Then the government and councils attempt to make rules to control the immoral behavior and make the 80% suffer. The government and councils have short term thinking, they appear incapable of asking themselves the question, "what will this decision create in society?"