Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Retired GasMan
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Sign Up7:44 AM, 22nd February 2024, About 9 months ago
Those percentages are based on their pay, so why not ask the employers to up their wages to bring it down to your 30% stated figure, and don't moan (I know you will), when their prices go up to compensate.
No mention of interest rates rising? Maybe ask the banks to drop their interest rates, but you won't because you know they hold all the cards and you would rather campaign against, on the whole, decent landlords who are struggling to pay their mortgages!
Frank Jennings
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Sign Up7:56 AM, 22nd February 2024, About 9 months ago
So it's the PRS landlords fault that wages have not kept up with inflation? What else are PRS Landlords going to be blamed for? The rain? The climate? Everything?
If people can't afford the rents being charged, then they should demand that the govenment build more houses for them. That's the only real way that will lower rents. It's a supply and demand market. Less supply, and more demand, and the rents go up. More supply and the rents go down. Its simple 101 economics.
As more and more PRS landlords are exiting the PRS market, there is less PRS housing available. Why are landlords leaving? The Section 24 unfair tax rules, ending Section 21, so landlords cant get their property back more easily, new RRB being brought in, that is unfair to landlords, buy2let mortgages going up making the PRS unprofitable. In fact all these measures are making the PRS an unprofitable business, and many have left because they were making a loss! That's how bad landlords have been victimized by this government over the last 10 years.
They are deliberately destroying the PRS. So you want an affordable home to live in? Then lobby your MP to make the govenment build more housing. Simples!
Infact I think its going to get much harder for tennants in the next 5 and 10 years. It will take a monumental change to turn this behemoth of a ship around, and will cost billions, which is why the govenment has not done it already. They can't afford it. Builders can't afford it, because the hoops they have to go through, and the costs has strangled any profit in it. Rest assured if there was a profit in it, builders would be working their socks off to chase the profits, but they aren't. The economy has been messed about with so much, and the system rigged so much and to hide all the bad news for political reasons, that the system is broken beyond any repair, without a major reset. I can see it coming, and it's just going to get much worse before it gets any better.
AT
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Sign Up8:20 AM, 22nd February 2024, About 9 months ago
Cap mortgage rates AND offer 25 year terms AND and retract section 24 AND Awe have a deal.
There are ways to stability, at present Gov has all its fingers and borrowed fingers in PRS.
Cider Drinker
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Sign Up8:39 AM, 22nd February 2024, About 9 months ago
Perhaps the campaign groups could get together, pool their massive resources and buy expensive houses to let out cheaply. After all, they are the ones claiming to be charities.
Paul
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Sign Up8:50 AM, 22nd February 2024, About 9 months ago
If housing was provides by the government knock yourself out, cap all you want. Perhaps we should also have id cards so the prices these groups pay for goods and services is also discounted by the same amount from other private companies, thus food purchases, insurance, entertainment ect. Put that into law and then I’m all in.
NewYorkie
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Sign Up9:15 AM, 22nd February 2024, About 9 months ago
It's pointless landlords complaining because it will happen, whatever we say.
The only way politicians will take notice is when there is no housing for those who can't afford it, and the only way that happens is by landlords voting with their feet and their money. That's been happening for 5 years, and is accelerating.
We will need to house another 5m by 2030! Where? How? Arguably, we are already at the point where there isn't sufficient affordable housing, with councils forced to prioritise housing for migrants, refugees, and asylum seekers.
I'm not saying there won't be any private sector landlords left, but they will be large portfolio and institutional BTR landlords, who will be able to pick and choose who they house.
Frank Jennings
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Sign Up10:28 AM, 22nd February 2024, About 9 months ago
Well the Elephant in the room is inflation, but no real increase in wages in the last 25 years. Inflation has cancelled the small wage increases, if there were any.
My old job in IT hasn't increased in salary at all. In fact it's gone down if anything. My job is advertised £5k or £10k less than 25 years ago, and taking devaluation of the pound currency into account too, it is much less in real terms! However, rents, house prices, the value of gold, has all gone up by as much as 3 to 10 times. I bought my house for £230k in 2005. Now its valued at £700K. Who can afford to pay that mortgage on £35k per year salary? Answer: Nobody!
Another way of looking at it, is to say that the value of things have all gone up, while the value of the pound has gone down. So the solution to all the high prices is to double or triple peoples wages, and increase the level where anyone starts to pay any tax. Also to tax the less well off less and to tax the super rich much much more. Funny how that policy never seems to be on any political agenda, despite it being the ultimate vote winner, one would have thought!
NewYorkie
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Sign Up10:48 AM, 22nd February 2024, About 9 months ago
Reply to the comment left by Frank Jennings at 22/02/2024 - 10:28
The Elephant in the room is the uncontrolled increase in population! We cannot build sufficient housing to accommodate what we have, let alone another 5m by 2030.
Yes, inflation is a problem, but with better government and Bank of England decision making, we could be close on the heels of the US now. But I'm still looking for this 'cost of living crisis'. Who does it affect most? Because we've just had a week in Dubai to visit my Son, and thought we'd try Newcastle Airport rather than the awful Manchester. We assumed it would be less busy, but our Emirates flight was full, including plenty of young families. My Daughter-in-law works for Emirates, and says their passenger numbers are close to their very highest before lockdown, and they can't recruit and train fast enough.
I see you've raised the old chestnut about 'taxing the rich'. Well, first you need to decide who is 'rich', and it probably isn't the super-rich who will be caught, because they can take their money elsewhere.
We need a strategy for growth, which means lower taxes. Not what we have today. In many ways Truss was right, and I'm sure if Sunak had said it, the markets would have gone along with him.
DPT
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Sign Up11:10 AM, 22nd February 2024, About 9 months ago
If keyworkers have the right to demand a capped rent, then no-one will rent to them. Is this a serious proposal from GR?
northern landlord
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Sign Up11:22 AM, 22nd February 2024, About 9 months ago
The solution is not to cap rents that will drive landlords out and make the situation even worse. The PRS is not a housing charity (but provides more homes than any housing charity) . Let’s face it nobody wants to build houses that will have to be rented out at a loss, so while the ideal solution is to flood the market with cheap affordable housing to bring prices down nobody is going to do it. Realistically if rents are virtually 100% of some key worker salaries you are not going to get many job applications leading to unfilled vacancies
We are told there are a million jobs vacant but if many don’t pay enough to live on, who in their right mind would apply for them? No wonder Cities are seeing shortages. The only solution if you want key workers is to pay them enough to live in in the areas where they are needed. While a care worker may be able to live on a typical £23,000 salary in some places with rent taking up 30% of earnings a London rent would take up 82% of earnings so a salary boost to around £57,500 would be needed for the same care worker to live in London based on rents alone.
As with all things in life if you want it you have to pay for it, you can’t expect others (landlords in this case) to do it for you.