Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Patterson
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Sign Up10:14 AM, 28th March 2016, About 9 years ago
Hi Stephen, to help get you started I have the link for our Property research tool under the tools tab 🙂 >> http://www.property118.com/property-reseach-tool/
Chris Byways
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Sign Up10:58 AM, 28th March 2016, About 9 years ago
I am no expert, so would also be interested in the views of the very experienced folk here.
I would suggest not put all your eggs in one basket, prices could well fall - it has certainly spooked Osborne, and too some extent BoE. This is more likely in London /SE where prices have increased excessively, if there is any substantial drop outside the major cities then the whole economy will be screwed, so bricks and mortar is as good as it always has been, at least for diversity.
With an expected inheritance you won't stay single for long.......
Avoid HMOs, only for those with experience and wanting hassle/ challenge.
Avoid DSS, unless the impending returns increase to make it VERY worthwhile, (I am thinking of osbo's crass attack on PRS forcing DSS to be unviable)
There will be far higher churn and far greater unpaid rent ( and possible damage) with a number of HB tenants.
Flipping is far less viable with punitive anti property renovation measures - enhanced SDLT and CGT. CT on voids, or whilst work underway.
So I think that leaves my choice in your position, with time and assistance available, wide choice of area, buy cheap, within easy travelling of where you move to, at or after auctions, poor but sound properties, one at a time, in good areas, turned quickly to a high standard, and let out to professionals, or decent students that get a guarantor and can get RGI.
Gary Dully
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Sign Up11:32 AM, 28th March 2016, About 9 years ago
Hmm, so you think BTL is the place to be, do you?
Well you are in the fortunate position of having funds, so if I was starting in that position, I would want to know what path I wanted to go down.
Would I want my investor returns in lump one-off sums, such as flipping or office to residential conversions etc.?
Or would I want to build up residual income, with regular profitable rents coming in, that would be secure or a mixture of the two?
I would no longer offer to LHA claimants that's for sure, thanks to their associated problems and of being viewed as a leech on the poor.
I have always viewed capital appreciation as a bonus, so always make sure you have a built in rental return, if you become a landlord.
But the easiest way to,check what your market is to go to 4 local letting agents and ask them what they can't get hold of at the moment.
Ask them what properties would make their drawers of enquires disappear, what they can achieve in rents and then chew over the figures.
Then come back to us and ask again.
james pearce
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Sign Up11:46 AM, 28th March 2016, About 9 years ago
Hi Stephen,
Personally I've never done the whole DSS and HMO things as I perceive it as too much hassle and a big drain on time but I'm sure it works for many people.
I tend to buy properties that need renovation, tidy them up and look for good stable tenants. Not the greatest yield in the world but if you buy well you have already built a bit of profit in to the property whilst doing it up. A couple of years down the line it can always be sold on when you find another good renovation. In the South they seem to be very hard to find.
I have one flat which seems to be quite a lot of hassle, tenants always moving etc but it was a bargain 🙂
Horses for courses I guess but mine has been slowly built up over quite a few years.
G.O with his 3% surcharge isn't going to be very helpful.
Good luck!
Jim.
Mandy Thomson
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Sign Up12:04 PM, 28th March 2016, About 9 years ago
Hi Stephen
I would say that whichever type of tenant, property or location you decide on, please go and do a landlord foundation course first, and preferably get accreditation.
Even if you use an agent, there is only so much you can delegate to them; you still have to manage the manager as even with a very good agent, at the end of the day, it's not their property. Also, in most cases, you are still legally liable, not the agent.
As well as that, ensure that your tenants are thoroughly referenced with at least one of the very best tenant referencing services (such as landlordreferincing.com or homelet) and take out rent guarantee insurance (RGI).
I also second Chris Bytheway's suggested tenant choice, particularly for a new landlord.
Good luck.
Michael Fickling
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Sign Up12:30 PM, 28th March 2016, About 9 years ago
Stephen, Hi...1.... why get involved with the lower end of the market if you dont need to ? Aggro my friend...also often have to deal with third parties!!..Try and keep as many thirdies out of your enterprises as possible.
2. dont make the mistake the majority of us all have made ..that is buying near to where you live. Understand..truly understand!! that most of the gain in the property game ...over time.. is in capital growth.Therefore buy where you know capital growth will be best. Costs of management by an agency are all allowable ref tax anyway... 3,,, Avoid apartments generally they will not have the same capital growth generally and you are tied into a third party..the company that manage the block and many are damned hopeless. Also cant be developed Also they can get oversupplied in just a year or three!! Also when you come to sell you have more and simply comparable competition... these are just some of the negs .on apartments.....there are more!....4....Finally dont fall into the trap of having too many. properties..Go for quality mid market stuff in very high capital gain areas. Avoid very old and very new...go for stuff thats just a few years old. Cheaper to keep easier to rent and sell etc.
Every landlord will have a slightly different take on this ..but id take some shifting on point two and would say its THE most common mistake.....would you buy shares in a company just because it was handy to where you live . Note also the increasing Gov. led push to have properties "professionally " managed..is it likely to continue..yep..probably..??? ..so the "if theyre near i can do more myself" argument is getting weaker anyway.. Good luck.
Mike W
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Sign Up12:44 PM, 28th March 2016, About 9 years ago
Ok so you have £460k to invest. Why BTL? Why not the stock market? What do you think the net after tax return will be? Will you use a company? Do you know the area? Will you self manage? How much do you know about the regulations? Do you want an easy life?
Frankly with all the anti landlord rhetoric and regulation and taxation I don't think I would choose BTL today. .
Chris Byways
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Sign Up13:00 PM, 28th March 2016, About 9 years ago
Why the stock market? 3 months ago it seemed a fairly safe bet, now it's 15% down, and with the Clown we have trying to juggle the economy, it's at least 50/50 it will drop substantially further, or, 50/50 it's a buying opportunity. Brexit is a known unknown. So is the eventual disintegration of the Euro. So a bit of diversification seems best policy for a windfall.
Commercial property looks a far better option to me. No c24, I don't think the vindictive extra CGT applies, nor the higher vindictive SDLT, nor the insane vilification of LLs who help those that want to rent / need to rent.
I only have a couple of commercial properties, but if I were to buy more property, it would not be residential with this deceitful goon in office.
james pearce
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Sign Up13:06 PM, 28th March 2016, About 9 years ago
Some interesting stuff from the guys above.
The day BTL appeared in the daily mail I knew we were in trouble!!
BTL will be a rocky road over the next few years I think.
As I understand it holiday lets are not currently covered by c.24. so one to look at??
I have been keeping my eye out for commercial stuff recently.
Its only worth buying residential now if it represents exceptional value but thats tricky to find.
Time to start consolidating a little debt over next year or two is my view..
Robert M
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Sign Up13:50 PM, 28th March 2016, About 9 years ago
Hi Stephen
I have properties in the Sheffield area so I know this type of location. Personally, I mainly let to DSS/LHA tenants, as this is my specialist area of expertise, but as has been indicated by others, this is not a popular tenant group for most landlords for a wide variety of very valid reasons, so unless you really know how to navigate your way around the peculiarities of the Housing Benefit system then I would suggest that you stay away from this market as it is very risky.
I would also advise people to stay well clear of buying flats, because there are often problems with the freeholders or management companies etc, including lots of "hidden" costs.
In relation to HMOs, these bring with them lots more hassle, costs, and risks, and they will seriously drain your time and resources. If you want to be very hands on and really get involved with managing properties and tenants (including tenant disputes), and have the time and stomach for this, then by all means go for HMOs, but if you want a more peaceful existence then stay away from HMOs.
As to location, I would suggest that you buy properties within a 30 mile radius of where you will be living, as this is then easily accessible as and when required.
As to what properties to buy, 3 bed semi's or 3 bed terraced properties (ideally with two reception rooms) tend to offer the most flexibility and they hold their price quite well, and are likely to always be in demand.
As to which tenant market to aim for, this all depends on what return on investment you are seeking?, and how much of your own time and effort you want to put in to it?
- If you want a potentially high rental return then you have to put in more effort and time and take higher risks, e.g. find your own tenants, manage the property yourself, accept the risks and pay for these if things go wrong.
- If you want an easier form of property ownership and it being a hands off investment, and are satisfied with a small profit while waiting for the capital appreciation, then you could lease to a rent to rent organisation, e.g. a council or housing association (such as mine) which leases your property for 5 years (renewable), gives you a reasonable guaranteed gross yield (around 5 - 7%), but then takes on the responsibility and risks of finding and managing tenants and the property.