Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Ian Narbeth
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Sign Up16:31 PM, 14th November 2017, About 7 years ago
Mr Collinson
In the article you linked to you wrote: "Financially speaking, buying to let has been probably the best thing anybody could have done with their money since 1997, with gains averaging more than 1,400% since then."
At the end of your article are corrections of a couple of factual errors. Please correct this error as well. A gain of 1,400% means the price has gone up 15 fold. Please point to a property that was £10,000 in 1997 and is £150,000 now (without capital improvements) or one that was £100,000 in 1997 and is £1,500,000 now. When you have done that please explain how this is an average increase, i.e. some increases are more and some are less.
Whiteskifreak Surrey
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Sign Up16:34 PM, 14th November 2017, About 7 years ago
Reply to the comment left by Ian Narbeth at 14/11/2017 - 16:31
Looks like Mr Collinson is not only ill informed, he is mathematically challenged as well... Oh Dear! It would be laughable, if it was not so dangerous and tragic.
RichDad
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Sign Up16:44 PM, 14th November 2017, About 7 years ago
Reply to the comment left by Mark Alexander at 14/11/2017 - 10:23
Am I overly suspicious (or paranoid)? Maybe Patrick Collinson's purpose was NOT to get landlords to volunteer their profiles and reactions, but to use this energetic forum response to capture many more unguarded and argumentative opinions, from which he can then take out-of-context quotations in his next anti-PRS article in the Guardian?
Lee Bailey
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Sign Up16:56 PM, 14th November 2017, About 7 years ago
Thanks Mark
Monty Bodkin
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Sign Up17:09 PM, 14th November 2017, About 7 years ago
Reply to the comment left by Whiteskifreak Surrey at 14/11/2017 - 14:26I don't think he is as daft as he looks, I think he's just playing to his audience, giving his readers what they want to read.
Anyone with even a passing interest in housing economics knows Osborne's section 24 'level playing field' argument is nonsense. Likewise the obvious consequences of rent controls.
But if he can get some smug looking, slum landlord to pillory themselves, he'll be laughing if the chancellor takes his boot off landlords.
Day after the budget headline;
"FATCAT LANDLORDS GIVEN BILLIONS, NURSES FORCED TO USE FOODBANKS"
His readers will lap it up with outraged indignation.
Maybe he's just hedging his bets, maybe he's caught wind of something?
MoodyMolls
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Sign Up17:24 PM, 14th November 2017, About 7 years ago
Hello Patrick
I am surprised to see you on here, I always believed that you hated landlords certainly your articles on landlords would strongly suggest this. Have you ever gave a thought to what its like being a landlord and being under constant attack.
I suggest you do a different article on how much landlords get ripped off by tenants via trashed properties and lost rent. A court system which is not fit for purpose and a government that are quite happy for landlords to take the hit. If its council tax owed they get locked up.
The government is indirectly encouraging bad behaviour , where is the pride in the English anymore. 20years ago people would have been ashamed to leave a house in a state that is all to common now. 40years ago they scrubbed the steps .
They should be held account for rent arrears and it should be linked to their NI number and be paid back. Better still let the landlord claim from the government .
All this rubbish about landlords getting all the housing benefit money which is now well below market rent .
Why do you think any landlord would want to do this? it would get twisted and the landlord would be made out to look the villain.
what we want from you is fact reporting not direct attacks
NW Landlord
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Sign Up17:40 PM, 14th November 2017, About 7 years ago
Why not do an article about the many stories of people like myself and and many others that have transformed areas by buying often tinned up houses spent a small fortune on them then let them to housing benefit tenants, migrant workers, single mothers and so on. This has ground to a near halt now due to section 24, auction houses are not selling all there stock which could be transformed into a family home and landlords are starting to sell up ( I have 3 up for sale now )
Explain to me how this is helping the housing crisis stopping this kind of development around the country ?
I like many others have tried to sell some of my houses to long term tenants ( at a discount )and havent completed one due to bad credit and mortgage availability issues. This attack on landlords is going to create a huge issue for local councils when the first ludicrous tax bills hit next year and the mass sell off happens.
I have incorporated but will still be selling once they become vacant especially the larger homes with bigger loans all due to this tax.
I really don't trust the govenment and media anymore as the worst thing any industry likes is uncertainty and the PRS has been walloped with it in huge doses by people who haven't got a clue how this market works shame on you all for what you have done.
Oakleigh
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Sign Up17:44 PM, 14th November 2017, About 7 years ago
Can't see too many landlords volunteering with what your linked article states about the previous landlord that volunteered:
She was "hunted down on Facebook and subject to nasty postings. On Google, her health status was identified, then shared online. One person even went so far as to make up fake one-star reviews of her book on Amazon"
Ianc66 Ianc66
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Sign Up3:39 AM, 15th November 2017, About 7 years ago
Patrick,
Sorry I'm not likely to signup an example landlord but I do have some points.
Possibly I'm near unique in this arena - I'm a Guardian Readers , and indeed supporter.
I have a total of 4 buy-to lets:-
Two two bed properties in the South East which I have had for 15 years each, I've never sought to achieve maximum rent but to minimise voids, between the two the total voids are less than 10 weeks. These are not benefit tenants.
The problem is the agents they seek to churn tenants to gain the fees £330 each to new tenants and landlord and increase the rents on each change of tenant, also all sorts of extra fees and wheezes keep appearing, an article which explored the murky world of 'reputable' agents would be revealing.
I also had bought more recently two student pods in a larger 200+ room building, this has only recently become profitable, when I took a more hands on approach. There may however be an upcoming weakness here. T. May as home secretary consistently classed students as 'immigrants'. Stupid they are sources of wealth to the UK if we celebrate £10,000 income from the sale of a car abroad should we not celebrate larger sums for each year of undergraduate study? BREXIT may increase weakness here but the much weakened pound may help. The outlook is of course very rocky until sensible terms are agreed, or BREXIT abandoned.
Sam Wong
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Sign Up5:30 AM, 15th November 2017, About 7 years ago
Mark : would you care to comment on below please .
Net effect of landlord bashing
Government intent : lower house prices.
Policy response : make PRS less profitable so lots of LLs will sell up and get out (which was why you moved to Malta).
Result = less properties for PRS (Really ? : who would be buying these properties that the ex LLs are selling and what use they would be put to – FTB cant raise enough money for deposits and HTB are only for new builds).
PRS forecast : rent goes up due to presumed lower supply and presumed higher demand. Ie more profit for LLs who are staying in PRS (just like what you are now thinking).
Result : money flows back into PRS to buy what are now cheaper property for even higher rent.
Result : property prices go up. Yield falls.
Consequence : rent has already gone up (and presumably wont be coming down) and LLs are making even more money – both income and capital gains. Isnt this the natural order of things (which Gordon Brown failed to banished) ?
My comment : If profit is the motive, should we, the PRS LLs, not be thankful that our politicians are truly semi intelligent ?
A personal question for you : If you had intended to spend 5 years in Malta to avoid/mitigate CGT but have now decided against selling up, what are you doing in Malta ? Is the 360 days sunshine really worth swapping for our good old English food ?
PS : is building more houses the solution ?
FTBs cant handle the high deposits the banks are demanding. HTB will only benefit the house builders by pushing up prices for new build which already command a premium over existing stock (which will also benefit from knock on effects). Ie house prices go up even more. With this kind of policy response, why would anybody want to get out of PRS ?