Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Hazel Taylor
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Sign Up9:26 AM, 2nd May 2014, About 11 years ago
Reply to the comment left by "Mark Alexander" at "01/05/2014 - 12:08":
We as landlords must make sure that all these problems are pointed out in every meida outlet we can. Perhaps, eventurally Milliband might realize that he did not have any idea what he was talking about.
H A Taylor
Mandy Thomson
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Sign Up10:00 AM, 2nd May 2014, About 11 years ago
After I'd finished some disagreeable tasks concerning my property portfolio yesterday evening I caught the end of Question Time - everyone is talking about Milliband's proposals - David Dimbleby mentioned that expert opinion is very much opposed to them and a panel member went so far as to call them "stupid".
As someone on here has already commented, it's obvious that he is playing to the anti landlord/anti PRS brigade - but he's dug a nice hole for himself - if he gets elected and tries to implement this, he will damage an important industry and add to an already critical housing shortage (though no doubt he proposes to build more council houses - but even assuming this is the answer, it won't happen overnight) or if he doesn't implement it, he'll look like just another cynical, self serving politician...
NewYorkie
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Sign Up12:23 PM, 2nd May 2014, About 11 years ago
Reply to the comment left by "Mandy Thomson" at "02/05/2014 - 10:00":
@Mandy - I totally agree with everything you say. However, no government has been able to meet social housing build targets, so that won't be an answer. In LB Hounslow, which is responsible for Chiswick where I live, their focus over the coming years in their Local Plan is on attracting business and building massive numbers of private apartments, which are currently being sold in the Far East for BTL! No or very little social housing, and they recently drove a massive coach and horses through every byelaw and guideline, when they approved a private development for a new football stadium for Brentford FC (congrats on promotion!) including 900+ high rise apartments, with no social or affordable housing and no s.106 from the developer ...and that's a Labour council.
Unfortunately, playing the populist card or not, if he is elected, that's it for the next 4 years!
Sharon Betton
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Sign Up12:24 PM, 2nd May 2014, About 11 years ago
It seems these policies are devised mainly to hit London, with its' often poor quality accommodation, beds in sheds and a transient community. Lou has only ever had 1 tenant who wanted to stay longer than 3 years? The situation in the Northwest, certainly over the last few years, is very different. Many landlords tell me their tenants stay 8, 10, 20 years and these are not top-end of the market properties, just decent landlords providing a good standard of accommodation.
Unlike previous changes when landlords have threatened they will leave the market (ie selective licensing, local housing allowance, direct payments to tenants) I think this change could lead to many landlords finally kissing goodbye to the private sector.
Good landlords want to keep good tenants; constraining them to provide 3 year tenancies without easing the eviction process is a no-go - and bear in mind the horrendous rise in the costs of eviction. This will not stop evictions, but may very well stop tenancies being created.
Mark Alexander - Founder of Property118
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Sign Up15:36 PM, 2nd May 2014, About 11 years ago
The Guardian newspaper are running an online survey on whether they think Milliband's proposal will be a good idea for the economy. At the time of writing this comment 81% are in favour and 19% are against. I'm hoping that Property118 readers can help to redress that balance somewhat. For a link to the article/survey please see >>> http://www.theguardian.com/housing-network/poll/2014/may/01/miliband-labour-rent-reforms-poll and leave a comment here to say what you think of the full article and which way you voted.
Thanks in advance 🙂
.
Mandy Thomson
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Sign Up17:09 PM, 2nd May 2014, About 11 years ago
Reply to the comment left by "Mark Alexander" at "02/05/2014 - 15:36":
Thanks for putting this link on your site, Mark. I of course voted "No". However, most of the people who read Guardian articles on housing, I suspect (from comments) are young, wannabe home owners who've become frustrated and embittered and see buy to let landlords as depriving them of their "right" to own a home simply by buying property and therefore preventing housing prices from coming down, then "fleecing" them for high rents to rent back the properties that they should have been able to buy in the first place...
While I can see where they're coming from, and certainly am not unsympathetic, I'd like say this (and will make the same comment on the Guardian Poll article) - we live in a capitalist, free economy - and although you might not believe it now, you will find that heavy state interference in an economy is a bad thing and tends to actually exacerbate the problems it intended to solve - Google "Rachmanism" - it was state interference in the housing market of the day that helped this extremely crooked landlord to flourish.
It has to be remembered that we are only just coming out of the worst economic crisis since the great depression of the 1930s - our economy still needs to recover, but the recovery has started and it will get a lot better - more people will find more stable jobs, paying better wages, and in turn, even though house prices may not fall, banks will become more confident about lending, and more financing and innovative ownership schemes will become available to enable more people onto the housing ladder again.
It has always been tough for first time buyers - after graduating, my partner lived for several years as a lodger, before buying the only home he's ever owned - he managed to get a 100% mortgage, then spent the first few months living there sleeping on the floor as he was stretched to his financial limit and couldn't afford a bed or a sofa. That was back in 1982, and he was a well paid professional. Another friend of mine worked in three jobs at the same time to get his first mortgage, for a very modest and uninspiring one bed flat over a shop in 1988. Yet another friend spent years saving up for a deposit to buy a place by living in dreadful flat shares - the final straw came one day when his flatmate's ex boyfriend tried to kill her in flat - there was blood everywhere - he decided to buy a house 150 miles away in Nottingham, where he still lives now.
I only got on the property ladder initially myself by buying a place with my father, for him to live in, not me. I couldn't get a mortgage on my own because of high interest rates, and didn't have enough for a deposit. Back in the 1980s and 90s, when we all started out on the property ladder, I really wanted to get a flat to rent, but couldn't as there were very few rental flats available on the private market - the aftermath of rent controls.
Even though buy to let is a really good investment, it can be tough for landlords too. I started out as a landlord by letting my former home, ended up living as a lodger, then struggled to rent a flat in a cheaper part of the country that I still couldn't really afford as my live in landlord decided she didn't really want a lodger so I was forced to move out - this is far from a unique experience amongst landlords.
Mark Alexander - Founder of Property118
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Sign Up17:53 PM, 2nd May 2014, About 11 years ago
Reply to the comment left by "Mandy Thomson" at "02/05/2014 - 17:09":
Thank you for sharing your story Mandy, mine is here >>> http://www.property118.com/my-first-buy-to-let-property-investment/
.
Simon Whaley
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Sign Up20:47 PM, 2nd May 2014, About 11 years ago
Mark , I posted this on private landlord directory yesterday and as I have said for years and the overwhelming majority of self managing landlords who lets not forget at fifty percent of the overall market agree it is the letting agent fees that cause tenants most problems ,as said below however if these labour proposals ever come to pass then it may increase my revenue .
Being one of those who self manage lets see the pros and cons .
Fees to tenants , I don't charge any other than a minimal credit check fee £20 and a small admin fee at the start of the tenancy £30 I can stand this as I have very little churn so won't miss that too much
Tenants will be a lot better off saving an average of a months rent in agency fees
Letting agents will be screaming as the old farming expression goes ' like a stuck pig ' as they will no longer be able to soak tenants .
Longer tenancies , brilliant any landlord who does not want tenants in for a long period is frankly barmy! About half of mine have been in longer than that anyway and landlords do not want voids where we are making nothing .
Tenants will be happier and have a better sense of security
Letting agents, here's that pig coming along again! Agents love churn it makes more money in fees from both tenants AND landlords who use them.
Rent control , I have always worked on the principle keeping the rents a little lower keeps people in reduces the voids and the turn around costs and overall maximises my profit
Tenants once again a measure of inflation plus ..... Annual rent reviews based on a specific area is no bad thing and enables tenants to plan ahead it would be a simple add on function of the valuation office in a similar way to LHA
Letting agents total reversal of above ,if they squeeze another hundred quid a month out of tenants then they get a greater proportion of the overall rent from the landlord using them ,so what if the tenants leave after six months it creates more churn fees from new tenants and the landlord has lost the extra money he thought he had gained because of this .
So for the millions of self managing landlords this is not a great worry , agents will say oh but rents will go up as all the fees will be passed onto the landlords using them , great ! Yet another competitive advantage I will have.
Jeremy Smith
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Sign Up1:07 AM, 3rd May 2014, About 11 years ago
MY story...
I had 4 lodgers in a two bedroom, two up two down house, and I moved out into the shed so I could pay the 15% mortgage rates at the time.....
(my neighbour was working 80 hours a week driving lorries and had 4 lodgers and was sleeping in the shed too!!)
...I managed to hang on to my first house, and when the rates came down a bit I bought the house next door, which was derelict. I slept on the ground floor (holes in upstairs ceiling and roof) on a mattress on the floor, and rented out my first house next door to pay the mortgage.
I'm sure it's the same now, those who will not do what it takes and want it given on a plate will have to continue to rent, although I wouldn't wish these extremes on anyone now !!
Somehow it should be the Deed of Assurance, as the key and the answer to the problem of insecurity for tenants.
Any good landlord would want tenants for as long as they can keep them, compulsory 3 year tenancies are not the answer, no-one knows how the 'relationship' will develop.
Jeremy Smith
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Sign Up1:21 AM, 3rd May 2014, About 11 years ago
They've closed the Poll already !!