Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mary Latham
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Sign Up10:34 AM, 23rd October 2011, About 13 years ago
Mark I think that it is time that you and I got ourselves out there to give parents information about how they can help to fund their children through univeristy by buying properties for them to share. The latest figures show that there is a big drop in the number of young people applying for places - it would be a pity if higher education became the right of only the rich kids whose parents are able to fund them. We were both working class kids but we are lucky enough to have been able to fund our childens education many parents are not in a position to do this but should their children miss out?
Between us we have all the information that parents need in terms of responsiblities and funding - what do you think?
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Sign Up12:30 PM, 23rd October 2011, About 13 years ago
Higher Education has always been more free for some than others. The introduction of high fee debts might mean kids educate closer to home or choose a vocational route into the workplace. If nothing else it means they will start to make tough decisions about their own futures rather than taking education for granted. The presumption that you go straight into uni or college at 18 may have to change. There is a great deal of benefit to be had from working, volunteering or travelling before studies. Routes to employment will start to inform choice of courses, and I see nothing wrong in employer sponsored studies. There are many things that are going to change about our further and higher education systems. Parents finding ways to financially support their children in what they want to do is only one of these and in the current climate this will still be a minority who are able to find the spare cash to do so. But I think parents should be encouraging their children to think more widely about the choices they are making rather than just assume this will always be school, sixth form, college. At 18 the world feels like it's passing you by. By 25 you realise you could have paused and taken a bit more time in your choices. Nothing wrong in that. The flip side will hopefully be that institutions and their tutors will be on the receiving end of assessments and reviews and will have to ensure they are offering real value to these kids for the money they have to commit.
Mary Latham
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Sign Up18:12 PM, 23rd October 2011, About 13 years ago
KP I agree with most of what you say espcially for those children who are young enough to grow up with a different career path but for those young people who have been focused for that last five years on acheiving the results that they need to get onto the next step in their education this is devastating. Can you imagine being the parent that cannot afford to help your 16/17 year into further education especially if you have encuraged that person to work hard at school and get good grades so that they can get into the best 6th form college? This is the stuff of broken dreams and it will be very hard for the next three or four years for both the young people involved and their parents.
My eldest daughter went to uni in the second year of univerisity fees, fortunately we were able to help her but many of her friends parents were not in this position because they had not had enough warning to save for this. I can remember a friend of my younger daughter, who went to uni. 3 years later, not been able to go despite the fact that her brother had gone to university and she was very bitter because she was a really bright girl and had always got higher grades than her brother.
For the parents of young children there is time to bring them up with different expectations but for young teens it is too late and very, very sad.
I haven't got grandchildren yet but I am already making financial plans for their further education
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Sign Up19:10 PM, 23rd October 2011, About 13 years ago
As ever Mary our viewpoint is so different. I'm not saying it's easy for anyone, but, like many I haven't a bean to contribute to my son's educational costs beyond what he is costing now. My ma was the same. I took three years out and worked damned hard for the education I got and I valued it a lot more than many others on the course. Bitterness is a personal choice. Life will throw sh_t we don't expect and rarely deserve. You could say today's teens have a valuable chance to learn that lesson really early in their lives. How they react, how they deal with the hand they've been given will be the making of them. Of course as parents we want to give our kids what they want. They have to learn that sometimes we just can't and there comes a point when they have to accept that and do their best with what they have. There will always be rich kids who can have it all. I'm guessing that amongst their own type they still feel hard done by in other ways. Education in this country has always been a time machine. I think making career choices at 18 or 20 is a nonsense for many given the investment it represents. I also think we could do with a lot more solid vocational routes to employment. The move of every type of training into the 'degree' arena was as much the fault of the colleges as anyone. The bubble had to burst and for a few years some kids will feel that impact. Having taken my three years out I returned just in time for the introduction of the very first Student Loans but I never once regretted my years out and the cost of that.
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Sign Up19:13 PM, 23rd October 2011, About 13 years ago
Errr. somewhere in here was a property subject?! Off we go again! 🙂
Mark Alexander - Founder of Property118
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Sign Up19:52 PM, 23rd October 2011, About 13 years ago
You don't need wealthy parent to go to Uni, you have choices:
1) Saddle yourself with 10's of thousands of interest free debt
2) Get a job whist you are there
3) Do a bit of both
4) Don't go
Many parents do have equity in their houses though as well as the ability to raise money.
The cashflow from Student Lets can more than pay the costs of borrowing to buy the property and can be conbtributed to education costs as well as helping kids to get on the property ladder and learn to take some responsibility.
My future step-son is at Uni now and is living off grants and student loans. What really winds me up is that amongst his peers and his lecturers this is socially acceptable. No pressure or positive influence whatsoever to develop any work ethic or to understand the impact of debt on their future lives. They only study about 15 hours a week. At that age I was working 60 hours a week minimum as well as studying to be a financial adviser. I also had a great social life. What's going on?
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Sign Up20:01 PM, 23rd October 2011, About 13 years ago
Ditto that! No stamina the youth of today! 🙂
I can remember a time when our staple diet was beans on toast or beer (mostly the latter), when heating was what you found at the launderette, and when cleaning was what you did to earn money to pay for said beer. I don't remember feeling hard done by. I do remember a lot of fun and a huge sense of achievement at the end of it all. I then found an employer to pay for my post-grad studies and worked through those too.
Of course a policy change is a tough thing. But they have to come some time if there is no money in the system to pay for it all.
Jonathan Clarke
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Sign Up23:26 PM, 23rd October 2011, About 13 years ago
I got three daughters going through or have just gone through Uni.- Nottingham / Cardiff / Sheffield. I looked at the student let route but decided against it for several reasons
1) It would put pressure on my daughter`s if there was a maintenance issue.
They would naturally have been the focus /target if the loo broke down and `daddy` couldn`t fix it pronto.
2) To to DD in the 3 areas properly would have been a logistically nightmare.
3) To manage it myself at a distance would be difficult and the hassle of finding an agent would be a pain
4) The hassle factor about what to do with the property after the 3/4 years was up
5) A student let is different from a single AST. It presents a different set of challenges
6) Far better to invest locally in a market I know and am familiar with and use the ÂŁ300 pcm profit from that to fund her accommodation that end. No conflict no hassle
So after deliberating for a while I opted for option 6 . I`m soh glad i did
Mary Latham
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Sign Up10:06 AM, 24th October 2011, About 13 years ago
KP I agree that giving young people a work ethic is more important that helping them to obtain a degree. I also agree that many young people do take their education for granted and I made sure that my girls had to work if they wanted to eat. I did not allow them to take a student loan because I did not want them to grow up with a "debt is normal" mentality. In my opinion young people, who have enourmous credit card and loan debt (not just grduates), are not living in reality and have contributed towards the present economic situation. It is important for us to return to a mentality of not having anything until you can afford it and I just don't think that starting your life on "credit" will teach that.
I also agree that 18/20 is too young to make career decisions and of course few people actually end up working in a job for which their degree prepared them, waiting until their early 20's before entering higher education would be a good thing but the biggest problem is that they cannot find work to fill in the years between leaving school and their early 20's. I have friends with children who are studing and they just cannot find even part time work to help them pay their way.
It is a pity that the changes were not phased in slowly giving young people and their parents time to plan for the future
Mark Alexander - Founder of Property118
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Sign Up10:09 AM, 24th October 2011, About 13 years ago
How can you stop an 18 year old from taking student loans, attending 15 hours of lectures and playing on an X-Box for the rest of the time if that's what they are determined to do?