Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Bob Nunn
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Sign Up12:44 PM, 30th October 2013, About 11 years ago
This is my 1st post on this site.
I have read every posts to-date regarding WBBS.
What do we know!
WBBS will have been advised that by taken this action it will put them in a win win situation.
Win one for WBBS, those landlords, big or small, who sit on the fence and let others fight their battle, are part of WBBS plan.
Win two for WBBS, those landlords, big or small, who hold back monies there by giving them the upper hand within the legal system.
Don’t be part of their plan, join the action group, put your money up and don’t default on your payments.
We all know, those of us who have sent our cheques to The Law Department, we are up for this fight. The facts are there, we all know WBBS cannot win this legal battle even they will know it.
I believe those who are named, in the legal action will end up paying the same, no increase.
Those sitting on the fence and those withholding mortgage payments, their target groups, will give WBBS the extra income they feel needed to run their business.
To Mark Alexander
I would like to say a big thank you for your efforts to date.
I would like to add there is not one of us in the action group going to back down and if the 100 or so is required to fund this action, we will I have no doubt. Our commitment is total be assured.
To all interested parties.
Please be positive in your comments posted, this site will be monitored. Please also consider your actions regarding WBBS, try not to be part of their hidden agenda.
To Richard Adams.
Hang on in there; stay positive we are in this together.
Ian Burton
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Sign Up12:50 PM, 30th October 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "29/10/2013 - 22:23":
Hi Mark
I presume that if the WBBS did do all of the above and the class action goes our way then if they had sold my property I could be able to claim consequencial loss. i.e. the rental income I would have lost in perpetuity, as I would want to leave them to my children. Not an inconsiderable sum so I suggest they may think twice about this action. You do touch on this later in the forum. This does not change my mind let them sue me I will pay what is agreed until proven in law that I have to pay more. So chin up everyone lets fight them to the end.
Annette Stone
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Sign Up13:47 PM, 30th October 2013, About 11 years ago
I think we are all getting off the point again. Mark's statement earlier this year made it clear to all of us that this has to be a very focused "one issue" campaign if it is to succeed. Any talk of "non disclosure" settements is not helpful as I think there is no possibility that wbbs will offer this. If the reasons for this are not clear then I have repeated them below - as I see them. Similarly, any talk of lessees not fulfilling their side of their mortgage terms which is to pay the amount due (at least due until the Court states otherwise) weakens the case for the fight as part of the argument must be why should only one side have to abide by the clear agreement. I really do think that the way forward is very clear as explained by Mark and everyone needs to accept that things have changed slightly and there is now only one course of action..
There is a very big difference between BOI and WBBS. BOI is a Bank, a Bank can operate in ways a building society which is a mutual cannot do. They make profits from all sorts of things and can, as has been proven, hide gains and losses for ages - hence the Banking crisis. If WBBS try and do a "non disclosure" deal the only places I think they can take the money from is their reserves which is either savers' funds or money they raise on the open market and have to pay back. Their financial statements are much easier to understand than a Banks and if they tried to lose funds in this way I think there would be a huge backlash and I think it would take only one or two determined people to force an EGM to debate such a decision.
I think that after Mark's statement this site was in a really good, focused, place on a campaign with a very strong chance of success. Please let everyone stay on the course he has chartered for us.
Seething Landlord
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Sign Up13:56 PM, 30th October 2013, About 11 years ago
Reply to the comment left by "Richard Adams" at "30/10/2013 - 11:17":
Richard, I would encourage you to think long and hard before selling up or doing anything that would give the lender an excuse to appoint a receiver or exercise any other of their powers. There are legal hurdles that you would need to overcome if you sold up and tried afterwards to claim consequential losses. It is by no means certain what, if anything, you would be able to claim so my view is that if at all possible it would be best to sit tight and pay the increase in the hope that you will eventually get the money back.
Richard Adams
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Sign Up14:10 PM, 30th October 2013, About 11 years ago
Reply to the comment left by "Seething Landlord" at "30/10/2013 - 13:56":
I appreciate your advice Seething Landlord. I have seldom thought longer and harder about anything! At least there is 5 weeks odd to ponder.
Were I to sell the property from financial necessity now I accept that gaining from the class action win would be virtually lost to me. Tough but that's life. Of more concern is the kissing goodbye to the increase in capital value that might accrue in coming years. I'm in a hole and that's the end of it, period. To pay the increased rate demanded by WBBS has to be funded which in short term is a big struggle.
But PLEASE folks ignore my predicament and press on with the fight. Whatever I end up doing I'm with you all the way - and have lobbed in my contribution. My dilemna is just a sideshow for me to resolve.
Concerned Landlord
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Sign Up14:18 PM, 30th October 2013, About 11 years ago
Couldn't agree more: focus, focus and focus...
Mark and Justin are doing a fantastic job here and they have my total support, only hope that more and more borrowers join the group to take this all the way to its conclusion...
Well done to all contributing - I for one at least feel that I am not sitting on the side line and doing something about WB's greedy and unethical ways...
Mark Alexander - Founder of Property118
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Sign Up16:48 PM, 30th October 2013, About 11 years ago
Reply to the comment left by "Ian Burton" at "30/10/2013 - 12:50":
Hi Ian
If you or anybody else does continue to pay only what you and believe is due and WBBS take aggressive action against you then in the event that we win a case against them you would certainly be in a position to claim for consequential losses based on their aggressive action, e.g. appointing LPA receivers, forced sale etc..
The problems would really occur if we were to lose a Court case against West Brom.
If WBBS were to back track then you would still have a claim based on any losses occurring from their aggressive action.
However, win or lose, if you were to sell one of the properties yourself it might be very difficult to prove that you were not planning to sell the property anyway so this would make a claim much more difficult.
That's just the way I see it anyway, by no means does the above constitute professional advice.
.
Richard Adams
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Sign Up17:33 PM, 30th October 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "30/10/2013 - 16:48":
I massively admire Ian for his stance on grounds of sod WBBS, My reasons are because I may have no option,
If I sell my property within 4-6 months then all I could claim when the action is won would be the extra mortgage repayments I had to make in interim. Peanuts.
Might though consequential loss include "I had to sell now because of WBBS action for £200,000 but a year later value of property is £205,000 say. Please hand over the difference!" I doubt it somehow. Pity.
Still like I say PLEASE don't let this issue sidetrack the rest of you. Up to individuals to decide. Press on with publicity and the action. .
Ian Burton
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Sign Up17:51 PM, 30th October 2013, About 11 years ago
Hi Mark Richard
Thanks for the comments. I understand Mark that all your comments are personal comments with no expert advice. In this case as I feel (and I hope so does everyone else) that we have a very winnable case and so I do not think its such a big gamble. I reckon the gamble is for the WBBS because if they do gamble, send in the heavy mob and lose then they may be liable for consequential loss. Also another thought I have had on this same front is whether we (i) could sue for deformation of character. The thinking being if they trash my credit rating (not that I am really bothered but I may be in the future {especially if the WBBS have caused it}) I could sue them as I would be vindicated and they would have smeared my good name without just cause. I am not a lawyer but surely one cannot defame someone else without having a good cause not just a suspicion? i.e. I defaulted on a legal agreement. At the moment its only their opinion of the legal agreement and as I am disputing it, there surely needs to be a confirmation of the legality as I would be arguing that they new in advance and so deliberately smeared my name before they new the legality of the action. (convoluted or what) An interesting thought perhaps or at least perhaps something for the WBBS readers to go away report and ponder.
The only other comment is whilst I have the money THEY have to get it off me BUT whilst THEY have the money and go bust or simply refuse (and so I have to go to court yet again at my expense utill I am vindicated )what chance do I have?
Mark Alexander - Founder of Property118
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Sign Up18:37 PM, 30th October 2013, About 11 years ago
UPDATE
1001 people have now completed the Class Action Expression Of Interest Form
Justin has reported that funds received to date now stand at £42,480
Justin has also received a response from West Brom's solicitors. They have not answered any of his questions and said
"Our client has made its position with regard to its right to increase the interest rate margin in respect of these mortgages very clear. You have stated that you intend to instruct counsel to seek an opinion on the legality of the the margin increase and that, depending on that advice, legal action may follow. Given your intentions it would be entirely inappropriate for our client to respond to the questions you have posed. It is for you to seek Counsels advice and if you then challenge our clients position we will respond accordingly".
.