Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
| “Account” |
means an account required to access and/or use certain areas and features of Our Site; |
| “Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
| “Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
| “personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
| “We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
| Name of Cookie |
Purpose |
Strictly Necessary |
| JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
| __cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
| Name of Cookie |
First / Third Party |
Provider |
Purpose |
| __utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
| _fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
George Top
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Sign Up15:49 PM, 28th October 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "28/10/2013 - 15:36":
Mark you have my full respect and support:-)
Richard Adams
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Sign Up15:54 PM, 28th October 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "28/10/2013 - 15:36":
I'm with you Mark 100%.
I don't entirely agree that WBBS might not try to settle - Justin did suggest it might happen - but I'll assume your view is right. If an offer arises let's cross that bridge then and only then. Meanwhile forget it.
If I need to chip in more which i would wish to do should it be necessary I need more than ever not to pay WBBS at their new rate come December to have the funds to do so. I'd rather pay £290 odd per month to the fund than to WBBS. Like Dean suggests might be the case, would I be contravening my contract with WBBS?. Ignore the credit rating issue.
Dean
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Sign Up15:58 PM, 28th October 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "28/10/2013 - 15:36":
I totally agree with your sentiments Mark . I posted as you were posting and I hope for a legal battle and win . But people who are not contributing do need to be aware that if it comes down to not enough funds to fight it but an out of Court settlement for those named , those named can only take one course of action. It may not be immediate. Additional funds maybe requested but if people will not help the fund , the fund can not be expected to help them.
You say one thing I would question though. You calculated the settlement for the Society to have to justify as if it would be shown in the accounts. I don't think that would be the case . It would simply be a reduced income figure in the accounts. On your basis £200 x 12 x171= £410,400 pa . Chicken feed in comparison to the estimated millions they are stealing from us each years .
Everything else I had really already agreed with in my posting as you were posting , I would like nothing else than seeing it through a legal battle, but we should only fight the battles we believe we can win
Dan Smith
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Sign Up16:03 PM, 28th October 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "28/10/2013 - 15:36":
Thank you Mark. I for one stand with you in this action to overturn this iniquitous action by the WB. I will support the Class Action to my last penny.
With a clear objective all contributors now know what they are committing themselves to.
When Counsel's opinion is known would it be possible have an estimate of time/costs that we are likely to face given the possibility that the WB will fight us in every possible Court/Appeal Court etc?
As a tenant myself I have two interests in this action - directly my own BTL mortgage payments and equally directly the rent I'll have to pay if my Landlord has a Tracker Mortgage himself.
Annette Stone
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Sign Up16:06 PM, 28th October 2013, About 11 years ago
Mark. I have followed Property 118 for a long time now and I think it has become a brilliant forum but your bravery in coming out today and stating exactly how you believe this issue should go from now on has increased my admiration a hundred fold. For some weeks I have felt that people contributing to the forum have not fully understood that this issue is now a fully fledged campaign dedicated to overturning this decision and preventing any other lenders from getting the same ideas. It has been quite obvious to me that a few speculators who thought they were going to profit hugely could be very detrimental to the campaign and it was equally obvious that WBBS could never settle. What they may do in the face of a concerted and well orchestrated campaign is abandon the price rise and that would be the best result in the absence of a full Court decision.
The blogs of the last few weeks made it imperative that you take charge of this issue and direct the campaign and you have done that brilliantly. Well done.
As far as the costs are concerned I am sure when you know what is needed once Counsel's opinion is in you may find that people who are not directly affected will also chip in a bit more to the kitty
Dean
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Sign Up16:24 PM, 28th October 2013, About 11 years ago
Reply to the comment left by "Annette Stone" at "28/10/2013 - 16:06":
Hi Annette . What do you mean by speculators trying to profit hugely ?
I am not having a go and just cant see how anyone can speculate to profit on here . Surely we are just paying our money in and hoping to overturn this injustice one way or another?
I don't think any of us can profit from this . The speculating is surely just to stay as we feel we should be as per our agreements ?
Maybe I am misunderstanding what you are saying ?
Dean
Fed Up Landlord
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Sign Up16:32 PM, 28th October 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "28/10/2013 - 15:36":
Mark, very well put and I admire your leadership and courage on this issue. As you have stated a few shareholders affected by this at the AGM together with some leaks to the press and a demo would be damaging to them. But alas either by accident or design they have had their AGM on the 29th July. That is unless there is a mechanism to force an extra-ordinary AGM within the society rules......................
Being unaffected by the WBBS (but I am by BOI) but living local I would turn up as part of the demo...and so should other BOI mortgagees.
Mike L
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Sign Up16:35 PM, 28th October 2013, About 11 years ago
I have just returned from holiday and have sent my letter to WBBS. Once I receive the reply and supporting docs I will forward it all to Justin together with my cheque. I'll be more than happy to contribute more, significantly more, if the Counsel'd advice is positive. There'll be others like me so no doubt the fund will grow as time goes on, especially when the higher payments kick in. In the meantime BIG thanks to Mark for getting the Class Action going. It's never easy to lead something like this but without people such as Mark we could never stand up properly to organisations such as WBBS. You have my full support!
Mark Alexander - Founder of Property118
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Sign Up16:37 PM, 28th October 2013, About 11 years ago
Reply to the comment left by "Dean Turner" at "28/10/2013 - 16:24":
Recent discussion have helped me to re-focus and to think long and hard about exactly what it is that inspired me to create this campaign and hence my very long post above.
Perhaps Annette picked up on the same things as I did, i.e. discussions about conflicts etc.
.
Annette Stone
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Sign Up16:58 PM, 28th October 2013, About 11 years ago
I think Mark has answered for me very eloquently. This is now a campaign; a campaign as very definite aims and Mark has set out what these are. The idea of forcing an EGM is something which I thought about some time ago and whilst this could be a distinct possibility if the scenario arose where WBBS made an offer to settle to some people, in practise things are unlikely to get that far. WBBS would have to justify their decision to their Board and their members whose money they would be using to fund such a settlement and they would also have to explain how they ended up with such a mortgage book which has become so unprofitable that they have withdrawn from the buy to let market. I simply do not see any of the directors standing up to justify any of this and that is why they will not settle. However, once we have a positive opinion from Counsel I still think it is worth trying to force an EGM to debate the issue as that, in itself, may cause a few heads to roll
This has to be a really sharp, focused campaign from now on as set out by Mark and all we can do is offer support and try and drum up publicity. Most of us who are landlords know other landlords and letting agents; we could each print off Mark's press release and ask our letting agent to distribute it to client landlords and we could approach friends and colleagues. Local radio might also be helpful.
Does anyone know if WBBS sponsor any football team, etc and if so can anyone approach them to let them know what's going on?
Other than that we just need to wait for the lawyers to deliberate and advise