Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Norfolk n'Chance
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Sign Up17:07 PM, 3rd December 2013, About 11 years ago
Reply to the comment left by "Denise D" at "03/12/2013 - 16:51":
I understand that Denise but it makes no difference to my position.
I just don't see how penalising late comers benefits those who have put their time and effort into the process.
I'm off to Spain for a few days now and will not be posting whilst I'm away...
Mark Smith Head of Chambers Cotswold Barristers
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Sign Up17:11 PM, 3rd December 2013, About 11 years ago
Reply to the comment left by "Chris " at "03/12/2013 - 16:59":
The only people who will definitely benefit from success in the case are those who have signed up. Any others will have to fight their own corners individually, either alone or with legal help (which will inevitably be significantly more than the join-up fee for the group case).
Richard Watters
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Sign Up17:20 PM, 3rd December 2013, About 11 years ago
Reply to the comment left by "Chris " at "03/12/2013 - 17:07":
Chris,
I think there are a couple of principles here:
1. If everyone took the wait and see attitude the fund would still be at zero. Fortunately there are enough people who are prepared to be brave enough to get the ball rolling. It took me about 48 hours back in September to decide to pay my £240 x 4 payments, on the basis that it was the right thing to do for myself but would also (hopefully) encourage others to do the same.
2. Why shouldn't there be an incentive (I see it as an incentive for those joining early, not a penalty for those joining late). Same as you get a better price on Easyjet if you book early.
Personally I'm all for a deadline beyond which new entrants will have to pay more. Those who have taken risk should get the reward. If it were up to me this deadline would be before counsel give their opinion.
Some say in life there are winners and losers. I see it more as winners and victims. The victims are those who play safe, don't take any risks, and blame their situation on everyone else but themselves. The winners are invariably those that take action.
The Man From Nowhere
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Sign Up17:37 PM, 3rd December 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "03/12/2013 - 14:17":
Mark,
I know I've asked this question before in respect of registering a West Brom BTL tracker that has an account number beginning with 9 I have which is not currently affected by the tracker hike. Your advice at the time was to hang fire as the £240 per mortgage contribution to the class action was only expected to be paid in respect of affected mortgages i.e. those beginning with an 8.
However, following receipt of your email earlier today, I do have a question that does need to be addressed. My question is whether if the class action only covers named persons and more specifically, those numbered accounts supplied and paid for; will those WBBS tracker accounts not currently affected and therefore not paid for, be covered by the class action?
If the answer is no, then I believe it would be wise to have the non-affected trackers covered by the class action. It would surely be remiss of us not to include these currently non-affected trackers in our claim? They could be included in our claim for example, by seeking declaratory relief and a declaratory judgement in respect of the non-affected West Brom trackers. As you have said before, it is only a matter of time before the West Brom raises the rates on the other 59% of their trackers non currently affected by the rate rise. I would not want to have to:
a) be part of another class action if (or rather WHEN!) West Brom raise the rates on their currently non-affected trackers (those beginning with a 9),
OR
b) have to take the West Brom to court by myself to challenge a rate hike on my one West Brom mortgage beginning with a 9 and currently not affected if/when the West Brom hikes the rate on it.
I would much rather have the West Brom tracker mortgages beginning with an 8 challenged at court and damages obtained and a declaratory judgement sought and obtained for those tracker mortgages that are currently not affected so that West Brom doesn't simply just raise the tracker rate on those 59% of tracker mortgages currently not forming the subject matter of this class action.
I am more than happy to pay £240 for this additional mortgage to ensure that it is covered by this present class action. I would be grateful if you could speak to Justin and the QC in relation to also seeking declaratory relief or other such relief as the QC sees fit to ensure that West Brom don't simply just raise the rates on the currently non-affected trackers due to a simple oversight on our part by not seeking declaratory relief at court for the non-affected BTL trackers in addition to damages for the affected BTL trackers.
Richard Adams
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Sign Up17:50 PM, 3rd December 2013, About 11 years ago
Reply to the comment left by "Chris " at "03/12/2013 - 16:59":
Yes we do Chris for 100% sure (See recent post from Mark Barrister at Law).
You are in so are entitled to feel completely assured that come the win your problems are solved What you've paid in increased payments will be reimbursed. You are home and on the bus.
My comments while addressed at you as the poster are aimed at the waiverers who are still wrestling with the mistaken view that they can effectively not contribute a penny or any effort for that matter, yet still benefit as you, I and all the others named in the class action will. If their names are not on the class action due to not having paid to join then they will remain after the likely win where they are now - on their own and out in the cold, bound to continue paying WB at increased rate.
If they say after the win to WB "you've just lost a big court case saying you can't rip off borrowers so I'm reverting to paying at old rate and please reimburse what I've paid over the odds since Dec 2013", WB will say "tough luck chum you were not party to the court case so get stuffed".
In fact WB are probably counting on many borrowers adopting this view so that they can still coin it overall notwithstanding losing in court.
The Man From Nowhere
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Sign Up18:04 PM, 3rd December 2013, About 11 years ago
Reply to the comment left by "Chris " at "03/12/2013 - 16:59":
Hi Chris,
Yes we know that for sure. Class actions in the UK are on an "opt in" basis only and affect only those claimants that have opted in (and paid their dues in this case). Therefore you can only benefit from a "win" at court if you are a member of the class action. If you are not a member of the successful class action and you wish to benefit from the judgement, then you have to go to court and seek to rely on the judgement in the class action. That means fighting it out on your own. Unless the judgement is a binding precedent (which it won't be in the High Court) you can only cite it as being of persuasive effect and you are still at risk of adverse costs should you lose (unless you have ATE insurance in place). You will also have to pay your own legal costs should you lose (unless you're on a Conditional Fee Agreement or a Damages Based agreement) as you can't recover them from the winning party. You may also be subject to adverse costs if you fail to beat a Part 36 or Calderbank offer. Add to this the fact that the ATE premium is now irrecoverable even if you do win save in very limited circumstances (which in any event don't apply to the subject matter at hand) and fighting it out on your own suddenly starts to look very unappealing.
Contrast the "opt in" position in the UK with the "opt out" position in the USA for class actions whereby all members of an affected class are automatically included on a claim unless they choose to opt out. Therefore if the claimants win, all members of the affected class of persons (unless they have opted out) win.
I believe the confusion is stemming from a belief (albeit mistaken) that class actions in the UK are on the same basis as class actions in the USA. This may have something to do with the fact that class actions are a much more prevalent feature of the US legal landscape than that in the UK where they are not as well known or as widely used.
Mark Alexander - Founder of Property118
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Sign Up18:17 PM, 3rd December 2013, About 11 years ago
My current thinking is that a line will be drawn in the sand a week before the our case is referred to the Courts. After that stage no more cases will be accepted until such time as the case has been heard in the Courts.
The outcome of our case will determine the price for people who wish to instruct our team after we have won the case. Figures of £1,500 per case are being discussed. Other lawyers will no doubt compete for the business and may charge less, however, they will not have the benefit of the experience of our legal team and not will they have our QC's and barristers opinions. Therefore, people will pay their money now and take their chances or pay their money later and take their chances. The alternative will be to pay West Brom what they want.
A few weeks ago I told you I was witholding 1% of what I know. That figure has now risen to 40%. I'm not going to spill the beans now, save to say that I now know for certain we will have all the money we need to fight the case when we need it. Anybody coming in now is doing themselves a favour as the group are no longer reliant on any more people joining. Please don't ask me how I can say this because I am not at liberty to tell anybody (not even you Dean!) at this stage.
I am also now confident that we will win one way or the other.
Sorry about the cloak and dagger stuff, you will all have to trust me on this for the next six weeks or so. The case will be referred to the Courts by the end of January 2014 at the latest.
.
Mark Alexander - Founder of Property118
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Sign Up18:24 PM, 3rd December 2013, About 11 years ago
Reply to the comment left by "The Man From Nowhere" at "03/12/2013 - 17:37":
I can't see how an unaffected account can be included, I need to take advice on this.
.
The Man From Nowhere
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Sign Up18:31 PM, 3rd December 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "03/12/2013 - 18:24":
I believe a request in the claim papers submitted to the court for "declaratory relief" in respect of the non-affected West Brom BTL trackers should cover it. This can be in addition to our claim for damages as regards those BTL trackers that have been affected by the rate hike. Declaratory relief is a judge`s determination (called a "declaratory judgment") of the parties` rights under a contract or a statute, often requested (and highly desired) in a lawsuit over a contract. In theory, an early resolution of legal rights will resolve some or all of the other issues in the same matter.
Mark Alexander - Founder of Property118
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Sign Up18:36 PM, 3rd December 2013, About 11 years ago
"CLASS ACTION"
Three people have told me today there is no such thing as a Class Action in the UK, many have said the same thing to me previously including Justin. It is an Americanism and I fully appreciate that Class Actions don't exist in the UK. I chose to stick with it as we all know what it means and Collective Action just doesn't have the same marketing ring to it does it? I am a marketing man when all said and done.
There is actually another much longer legal definition which I'm sure Mark Smith will be delighted to provide us with (please Mark) but I doubt very much anybody will be typing that definition into Google in an attempt to find this forum.
Therefore, if we do speak on the phone, please don't tell me there is no such thing in the UK as I Class Action. I KNOW!!! LOL 🙂
.