Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Ian Burton
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Sign Up15:25 PM, 27th November 2013, About 11 years ago
Hi The Man from Nowhere
Thank you for you enlightening information about the law and how it works. I agree whole heartedly with your comments about winning in court. It is comforting to realise that a legal bod thinks the case is very winnable and really is only about money so if the magic figure is 100K should we just not put in a bit more? I for one would if asked.
Now something totally useless I have complied a file (or 2) of the forum to date that you can open in an ordinary word processor to search for details. It is not absolutely brilliant because there is the odd duplicate and some are out of order but if enough people want it I will investigate putting on a global url so people can simply download it. I am loathe to e-mail it to every one individually because it we would have to release our e-mails addresses to all and sundry (or at least to me! And none of you actually know who I am so it would be a big leap of faith on your part) .
Infighting does no one any good so don't rise to the bait if possible. Everyone is entitled to their opinions no matter how extreme, its how we handle ourselves that matters.
Ps I have just received my reply from the treasury guess what it says exactly what all the others have said it says. I wonder if they just send out the same letter with a different name. However my MP asks if he can help to write to him. So I will be writing as per my previous prelimary letter (some time in the past as a post)
Alison Buckland
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Sign Up15:26 PM, 27th November 2013, About 11 years ago
Reply to the comment left by "Andy Bell" at "27/11/2013 - 14:26":
OMG. Horrible realisation having read your post here. My mortgage was a discounted tracker, discounted for two years followed by a 0.99% set tracker rate for the rest of the term. Is that what they're going to claim next? That I was actually on a Discounted Variable Rate after all?
Well done for extracting that information. The more we find out about this BS the more weasly they appear.
The Man From Nowhere
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Sign Up15:29 PM, 27th November 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "27/11/2013 - 15:21":
I believe my West Brom BTL tracker mortgage that has an account number beginning with 9 was taken out in 2004. I'm going to have a root around at home for all the documentation relating to it and will forward it on to you and Justin. Failing that, I will forward everything from my S.R.A request to Justin and forward that particular 2004 mortgage documentation to you.
I have a sinking feeling that West Brom are going to raise the rate on their currently non-affected BTL trackers that begin with a 9. Therefore do I need to send in an additional £240 to cover the 2004 BTL tracker that is (as yet) not affected by the rate hike?
Andy Bell
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Sign Up15:36 PM, 27th November 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "27/11/2013 - 15:21":
Hi Mark,
We've all been good while you were away. Hope you feel able to take a few more breaks.
Amends to the to main article look OK, seems to answer the recent question.
- typo Pwlease and " 25% of the way towards our £100,000" could do with updating -
Mark Alexander - Founder of Property118
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Sign Up15:47 PM, 27th November 2013, About 11 years ago
Reply to the comment left by "Mervyn Wharton" at "26/11/2013 - 20:43":
Hi Mervyn
I can think of a very good reason to include the properties you are in the process of selling or considering selling into the Class Action.
You are of course only selling them as a result of West Brom's action's are you? 😉 Read into that what you will.
On this basis you will no doubt want to claim compensation from West Brom for all sale costs and consequential loss of rental profits and capital gains if/when we win they case won't you?
You are free to pick and choose whichever mortgage accounts you wish to include in the Class Action, personally I would pay to register them all but you are free to make your own decisions for your own reasons of course.
.
The Man From Nowhere
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Sign Up16:01 PM, 27th November 2013, About 11 years ago
Reply to the comment left by "Ian Burton" at "27/11/2013 - 15:25":
Hi Ian,
The magic figure could be well in excess of £100k. It all depends on how much the ATE insurance premium is, the cost of which will largely be governed by what they view to be our prospects of success and the maximum amount they are willing to underwrite regarding adverse legal costs, disbursements etc... They will then input these variables into their risk model and arrive at a figure which is the insurance premium (and which since 1st April 2013 is no longer recoverable from the opponent even if you win. This little change in the law caused a mad scramble for claims to be put in before the 1st April 2013 deadline. However, such is life and we have to work with what we have).
Please remember, just because you win doesn't necessarily mean that you can't be hit with adverse costs, e.g. for failing to beat an opponent's Part 36 offer. That is why it is absolutely crucial to have ATE insurance in place to cover you for this kind of eventuality as having the ATE in place means you can don't have to feel pressured into accepting a Part 36 offer and can continue with the litigation. Just be aware that the ATE insurer will be reviewing the prospects of success at every stage of the litigation as prospects of success can change during the course of litigation so they may also need to be happy that you're not rejecting a Part 36 offer unreasonably.
A Part 36 offer is an offer to settle made by either party in an attempt to conclude a claim early. They are most often made by defendants and can be in relation to liability or quantum or indeed both.
The rules state that, if a defendant makes a Part 36 offer and the claimant decides not to accept it, if they go to trial and less is awarded by a judge or if later the claimant is forced to accept less than was offered, the claimant has to pay the defendant’s legal costs (and disbursements) incurred from the date the offer was made until the end of the case. What is more, the claimant also has to pay his/her own legal costs (so basically any disbursements if acting under a CFA) from the offer date as well, as these cannot be recovered from the defendant.
So this is where After the Event (ATE) insurance comes in. You see the problem lawyers have is that they are dammed if they do and dammed if they don’t. If they tell a client to accept an offer, they get hassle from the client who thinks their lawyer isn’t getting them the right settlement and just wants to get their costs. If they tell the client to carry on and then fail to beat the offer, the client says they should have advised them to accept. ATE insurance is as much to protect the lawyer here as the client. With After the Event insurance in place, if a lawyer advises the client to continue, but then the offer isn’t beaten, the insurance will kick in to cover the adverse costs. Without it, the client has to pay these out of their damages.
Therefore securing the ATE insurance and having enough money to litigate is crucial to winning the fight against the West Brom. Without, we don't have a snowball's chance in hell as I certainly wouldn't risk going to court without having the security of an ATE policy in place.
Onslow Clough
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Sign Up16:23 PM, 27th November 2013, About 11 years ago
HI Mark,
I have just received confirmation from Ana Simpson at the Law Dept that my cheque and paperwork has arrived.
I was just wondering how we are doing in terms of numbers joined, amount received. I don't know if you'd rather not highlight these figures but it would be nice to know and may well encourage some of the fence -sitters to join the fight..
Mark Alexander - Founder of Property118
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Sign Up16:36 PM, 27th November 2013, About 11 years ago
Reply to the comment left by "Alison Buckland" at "27/11/2013 - 11:14":
On the second day of Chrismas West Brom staff said to me ....
Your stuffed! - you pro landlord turkey
On the third day of Christmas West Brom said to me ....
Complain to F.O.S. HE-HE-HE-HE !!!
.....
Your turn, loving your thought process 🙂
.
Richard Adams
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Sign Up16:43 PM, 27th November 2013, About 11 years ago
I spent a few worthwhile hours today at the Landlord & Letting Show near Coventry. I bent the ear of plenty of landlords sadly none of whom have WB mortgages but they NOW get the point about what their lenders will do if we allow WB to get away with it.
Also spoke with many property insurance mobs, letting agents and other organisations with plenty of landlord clients on their books. They also NOW know why it is important to spread the word. Also some mortgage advisors who also NOW realise the significance of it all.
A lot of flyers handed out so much mud overall has been thrown at the wall, Hopefully some will stick? I used the flyer that was so excellently designed etc short time back. It was very good for purpose today. Excellent in fact.
Someone posted awhile back that these shows occur fairly regularly around the country. If there is one near you in the future I recommend you attend. Well worth the time.
Footnote to Mark Alexander. Those that knew about Property118 and the campaign already were very flattering about you, Deservedly so. Mary Latham whom you know
mentioned the fight and Property118 in a seminar address. I spoke with her briefly and thanked her.
Mark Alexander - Founder of Property118
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Sign Up16:44 PM, 27th November 2013, About 11 years ago
Reply to the comment left by "Addicted to fighting the WBBS" at "27/11/2013 - 12:02":
Nicole is probably sick of me by now, however, she may well be pleased to hear from another affected borrower. Her contact details are:-
Nicole Blackmore
Personal Finance Reporter
Telegraph Media Group
Ph. 020 7931 3531
Twitter: @Nicole_B_K
Please don't all call and e-mail her, she's the best journalist contact we have at the moment so we don't want to lose her. These contact details are for Stuart's use only.
.