Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Seething Landlord
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Sign Up19:27 PM, 2nd October 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "02/10/2013 - 19:04":
Sorry, I don't follow why a payment of £240 is needed to fund the budget of £15000 for steps 1 to 4.
ian
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Sign Up20:05 PM, 2nd October 2013, About 11 years ago
Reply to the comment left by "Seething Landlord" at "02/10/2013 - 19:27":
Hi it does state any excess will be used for stage 5. As 400 have shown an interest this is not a commitment. With BoI out of 300 only a 100 of us funded a Class Action, for the amount of input needed £200 is an absolute bargain, lucky it's not charged per hour.
Ian Burton
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Sign Up20:23 PM, 2nd October 2013, About 11 years ago
It may be of use the fact that when the interest rate dropped to .5% I was bombarded with "offers" from the WBBS to change to a different mortgage scheme obviously NOT to my benefit. Surely this is a case of them realizing they had made a feau pas and thus they must have known at this time that the trading conditions (read market) were poor and to only have changed it when the BOE state that the interest rate will stay low for the foreseeable future and BOI have already done the dastardly deed. Is there something that we can use suggesting that this has nothing to do with market conditions and only for profit or some such?
Devon Landlords
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Sign Up20:47 PM, 2nd October 2013, About 11 years ago
Thanks for all your hard work here Mark, we are 100 per cent behind you and will be busy photocopying tomorrow morning and getting our cheque for £480 in the post to you and Justin - this is the best and only real way forward, to fight this together!
Ju Stacey
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Sign Up21:10 PM, 2nd October 2013, About 11 years ago
I'm with you with this.
Me, my husband, his brother and sister-in-law own 4 properties jointly, two of which are WBBS and 2 are with Mortgage Trust.
Should we be sending letters from each of us, or from all of us signed by all of us, or all of us but with just the one signature? How should we proceed with multiple owners?
Our mortgages were fixed at Bank Base plus 0.25% with the terms of "after fixed date ends, your loan reverts to a variable rate which is the same as the Bank of England Base Rate, currently at 4.75% with a premium of 0.99%, until the term end. "
I don't recall seeing any booklet and I couldn't find one with my paperwork.
PS
I'm on a kindle forum and have just posted a thread referring back to here to spread the word 🙂
Andy Bell
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Sign Up21:16 PM, 2nd October 2013, About 11 years ago
Same here, stepping up to line and ready to be counted. It's 480 from me
Would it be possible to have some separate specific comment threads, Its get difficult to keep track of what's being said with aspect getting jumbled together, possibly with a master page for those newcomers that have only just found the site.
I've just been on Moneysavingexpert.com and there's the standard news article and thread where I found a lonely sole asking if their were any other WB landlords in the same boat as her. Hopefully she's found her way here by now and has found her way around.
There's been a few comments dotted around about the need for publicity and thing some have already done. I think this issue warrant a topic.
sorry more work
Incensed Landlord
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Sign Up22:11 PM, 2nd October 2013, About 11 years ago
Hi Mark and everyone else,
I'm going to have to summarise this, as otherwise my thoughts and the issues will become long and convoluted, so forgive my directness:
I have received an e-mail from Justin Selig, the law solicitor acting for the cases on your site. However, I really feel that things are becoming muddled as it's not clear now what's happened, or rather going to happen precisely. So:
1 - I was under the impression that this was a 'Class Action', which to me meant an action as a 'group'. This was what the donation we made was for, to you, Mark, to take this 'case' (singular, notice, not each individual concerned) to challenge it in a court of law. However, Justin's e-mail has now confused matters rather;
2 - It now seems that we are expected to pay £240, per mortgage, to get the legal wheels rolling (I'm not complaining about the amount, but that it's an additional and unexpected, separate sum, in light of what I have just said in number 1) Why is this needed, when the donation was for a class action?;
3 - If this request from Justin is what's needed, and not the original donation to 118, then what's that money being used for? Was it even necessary to 'donate' if we now are having to pay for individual representation anyway?
4 - Are we in fact needing BOTH to donate and for individual representation? If so, why wasn't this made clear at the outset? Is not the Class Action enough?
5 - Although I'm not distrustful of Justin, I'm not comfortable paying out for something where the final amount is so unclear and unspecified. I realise that en exact figure can't be given, but a ballpark figure would be nice; even if this means giving figures for specified numbers of those bringing this action. This is in part because this has already happened - confusion I mean - in as much as donating to the cause, thinking that was going to be the sum total, only to then find that there is more needed, for whatever reason. Can you understand my concerns?
6 - If WBBS finds they are ruled against (which I fully expect, given that our Mortgage Offer clearly states no extra interest variable over the agreed margin on the BoE Base Rate - NO booklets or additional pamphlets were given; and even if they WERE, AFTER the Mortgage Offer has been SIGNED, it's too late to then add ANYTHING!) with this Class Action, then surely WBBS would legally be required to apply the ruling to ALL those affected, on tracker buy-to-lets? There would therefore be NO need to have individual cases brought, which is what Justin is bringing.
I realise that you, Mark, are doing this all yourself, and working your socks off, but we do need some clarity of the whole process and what exactly we are paying, and for what.......and if the donation is to go to help with the legals, then will what has already been paid, go towards the final step (number 5 in Justin's e-mail)?
Sorry to place more work onto you, Mark, but my wife and I really need to get our heads around this before we take things further.
Thanks in advance 😉
Incensed Landlord
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Sign Up22:24 PM, 2nd October 2013, About 11 years ago
Reply to the comment left by "Andy Bell" at "02/10/2013 - 21:16":
I concur, Andy, but one aspect in particular that would make it much easier, is putting the latest comment FIRST, rather than at the bottom. So when you click any hyperlinks in e-mail notifications, you're at least likely to be taken to the right page. Currently you get taken to the beginning, and then have to select the final page number displayed to get the latest comment/s.
Poor Mark though, I feel for him. He must be working his socks off. However, I'm sure he'll have a Webmaster who he can pass this task over to!
jonney
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Sign Up22:37 PM, 2nd October 2013, About 11 years ago
I believe to get counsel's opinion and start the other tasks Justin noted in his statement then £240 is a price well worth paying. Also the £240 will be the first of several calls as I cannot believe that WB will simply change their mind unless legally forced to.
I have been involved in litigation in the past and no matter how right I felt I was it was scary and expensive - a group action with set amounts for set tasks for the people who sign up for it is the only way to do it.
I do believe that it would be useful if Justin or Mark could explain how those who do sign up to the lawyers and pay the £240 will benefit more than those who sit and wait. If this argument is persuasive then I believe more £240's and clients will be rolling in rather than waiting.
Mark Alexander - Founder of Property118
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Sign Up23:04 PM, 2nd October 2013, About 11 years ago
Reply to the comment left by "Incensed Landlord" at "02/10/2013 - 22:11":
I'm really sorry but you lost me on your first question.
What is it in Justin's email which makes you think this isn't a Class Action? There are several options open to us all and the advice from Justin is that we are progress the least expensive options first but waste no time and instruct Counsels opinion simultaneously, just in case we need to fight a group litigation case in the higher courts. That's perfectly logical and well explained in Justin's email and the discussions we have all been having online in my opinion.
As you are using a pseudonym I am unable to reconcile your references to a donation you have made. Presumably you are aware that Property118 is funded entirely by donations and sponsorships. Might you have made a donation to support the running costs of the Property118 forum in the belief that you were making a contribution to a Class Action fighting fund? If that is the case please email your contact details and I will telephone you in the morning - my email address is mark@property118.com
I have made it very clear on several occasions that we would not be asking for any money until we had a better idea on strategy. We are part way there and the fund raising has begun. We still can't be certain about costs per head though until we get the barristers opinion and a quote for A.T.E. insurance against legal costs in the event of any litigation failing and costs being awarded against us all. Further, we have no idea how many will actually pay the £240 either so even if we did know what the costs would be we would still be in the same position.
Anyhow, it's 11:02 and I've been at my PC since 06:45 today so I'm afraid I'm going to have to call it a day.
I am the webmaster by the way but I do outsource some very technical things as and when enough funds build up in the form of donations and sponsorships. I do have a couple of business partners who help out behind the scenes but when it comes to what you see on the website it's all pretty much down to me, every article, every response comment.
Goodnight.