Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Richard Adams
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Sign Up16:41 PM, 26th November 2013, About 11 years ago
To Mark Alexander
Mark, to maintain the encouraging current flow of sign ups to the class action could you make a statement as to whether we welcome borrowers with more than one WB mortgage who can't afford X x £240 but can just about chip in for one, or whether we are saying it's all mortgages or nothing? I believe some recent posts have rather suggested the latter doubtless not intentionally. .
Needs a decision from the top.
Norfolk n'Chance
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Sign Up16:56 PM, 26th November 2013, About 11 years ago
Have looked around the Property 118 web site and don't see how to go about sending in a cheque & paperwork to join the class action.......where are the details being hidden ??
The Man From Nowhere
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Sign Up17:13 PM, 26th November 2013, About 11 years ago
Hi Mervyn,
The details for payment (Law Department postal address as well as bank account and sort code for direct transfer) is in an email that Justin emailed out. You should receive the email when you register your expression of interest in joining the class action.
Mark, I too initially struggled to find the details for payment to join the class action. I have identified this as an issue. Perhaps the details for payment could be displayed more prominently on this website? I actually do believe it is something as simple as not knowing the details for making payment to join the class action is consciously (or subconsciously!) deterring some people from joining the class action.
Honestly, something as simple as the payment details and postal address for the Law Department displayed prominently on this website could massively increase the numbers of people joining the class action and paying into the fighting fund. It would be a shame to lose people who may have joined the class action because of obscure payment details.
Chris Novice Shark Bait
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Sign Up17:14 PM, 26th November 2013, About 11 years ago
Reply to the comment left by "Richard Adams" at "25/11/2013 - 22:33":
Hi Richard, I am a recent recruit also. I have posted letters as guided by this site and paid £720 for our 3 property sign up. I have yet to hear from Justine after more than a week of registered posting. I will be relieved when I do so. GPO tracking unhelpful.
As my pseudonym suggests ( and please permit this without coercion) I have been scammed almost into oblivion but am still here fighting with other litigations pending.
I took some time to come on board as I had to allow myself to be sceptical. (having worked in a caring profession and stayed out of commerce I am inexperienced and vulnerable and believe I have been targeted not particularly by WBBS but they are jumping on the band waggon).
I did consider that this whole forum could be a scam on a scam!! I am not given to paranoid delusions and in fact am a prematurely retired G.P. with consequently inadequate pension provison. Doctors are in a general and understandable sense, notorious for not getting to grips with finance. Out of necessity I am now attempting to do so.
Since having paid my fees I feel better but will feel even better when Justin acknowledges the fact. I have posted previously to state that I can well appreciate a multitude of reasons why others may be sceptical, and also why I can envisage an exponential increase in uptake to this class action which is being spear headed remarkably well in my opinion compared to others I have had the misfortune to have endured. Well done to all so far. Our joint victory and strength rests with numbers. I emphasise JOINT and suggest less haste more spead. I suggest the group stays united in maximum recruiting drive and thinks long and hard before creating any tiered system of remuneration/involvement which may fracture the true potential collective.
If WB seek to divide and rule, we must seek to unite and conquer.
This site is crying out for those watching who have not yet put their hands in their pockets to come on here (with pseudonyms if they wish) to voice their concerns, hopes and expectations, and then when most reliably informed, make their informed decision to either join or not. Welcome all come and talk.
Surely this site would be very interested to learn of peoples reason's for not joining. Short of speculating, WBBS rely upon those that don't bother as historical truths. Well history is changing. This is the first decade in the last 100 years when property prices have not doubled in price. Will all doubters please comment and raise their concerns.
The various regulatory bodies either do not have a clue or there is a more sinister governmental agenda to bash BTL investors ( a very diverse group) in a most generic way that is an injustice, hopefully soon to be proved. The open gateway for other lender's abuse would spell the death nell.
I am not an economist. I have no previous in financial training/experience and in fact I struggle to keep up with it all. I have been ear marked as someone with multiple BTL properties, an expert perhaps, and therefore no consumer rights. On this false and arbitrary premise I therefore become predjudicially targetable.
Once adequately educated I can grasp most things but this is blatently wrong on every level.
I have, for circumstantial reasons, decided to rearrange my failing pension provisions and trusted in future provision contracts signed in their place. These now appear to mean little. Are business contracts going the same way as marriage certificates? Emotive I know, but it seems that way to me. What expected future footing can any business ever have? What was all that "back to basisics" rhetoric? There is something more than meets the eye going on here and it needs to be confronted and nipped in the bud. Times are changing and scarey.
I am in no way qualified to advise other fence sitters, other than basic London board GCE maths (showing my age) which says this is a no brainer, If you buy into the honesty of this site as I have eventually done. Its simples!
Mark/Justine. Any chance of an honesty and mission statement from property 118 and Justin to satisfy the disbelievers out there that may make the vital difference?
I still have no terms of engagement from Justine which I have discussed with him and might be proving to be an issue with others.
Chris.
Norfolk n'Chance
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Sign Up17:21 PM, 26th November 2013, About 11 years ago
I registered an expresion of interest some weeks ago. Don't recall an email......unless it went into my spam/ junk mail box which has now been deleted.
Can someone send me another please ?
Alexander Law
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Sign Up17:40 PM, 26th November 2013, About 11 years ago
Reply to the comment left by "Scotty Lifetracker" at "26/11/2013 - 15:56":
Thanks for confirming that Scotty - there may well be others of us in Scotland who have been holding back from joining.
So, any Scots who have been unsure as to whether they can benefit from joining the class action need worry no more!
The Man From Nowhere
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Sign Up17:47 PM, 26th November 2013, About 11 years ago
It would be very easy for me (or someone else) to post in this message the account number and sort code that direct payment can be made to but the potential for fraud in posting an account number and sort code in a comment is obvious therefore I doubt I need to spell it out.
On a different note, I just phoned up the West Bromwich Building Society and have discovered that I also have one buy-to-let tracker mortgage at 0.99 above BBR which is NOT affected by the rate hike. This mortgage was taken out in 2004 (whereas I believe the affected mortgages were taken out between 2006 and 2008. This mortgage account number also begins with the number 9 as opposed to the affected mortgages beginning with the number 8. I read on this forum that only mortgages obtained through intermediaries are affected as these related to mortgages from the West Bromwich Mortgage Company as opposed to the West Bromwich Building Society (as direct customers of the West Bromwich BS on the buy-to-let trackers are not affected)? I obtained this non-affected mortgage from a mortgage intermediary back in 2004 and have confirmed with the West Bromwich building society that it was purchased through an intermediary. So why is it not affected by the rate hike (believe me, I am grateful it is not affected .........YET).
Any views/comments on why this might be?
I asked the customer services representative on the phone why this tracker mortgage was not affected by the rate rise. She went to ask her manager and then came back to me after several minutes with the standard crib sheet response of "whilst this mortgage is not currently affected we can review the rate on this mortgage in the future to ensure our business is run prudently, efficiently and competitively.
So where does this leave those people who have contributed £240 per affected mortgage beginning with an 8 but also have a mortgage with the WBBS that begins with a 9 which is CURRENTLY not affected. Do we need to pay an additional £240 into the fighting fund for a non-affected tracker or risk having that mortgage excluded for the purposes of the class action especially if WBBS increase the rate on those buy-to-let trackers with mortgage accounts that begin with the number 9.
(You can pretty much bet WBBS will be looking at (or have looked at) increasing the rate on the mortgages beginning with a 9).
Finally, just as I was about to put the phone down with the WBBS customer services rep', she asked me if I would like to take out life insurance with the WBBS!! I immediately informed her that l didn't consider life insurance necessary as I have decided I was going to kill myself after seeing the rate increase letters that dropped through my letter box and suicide normally precludes a payout under most life insurance policies.
(On second thoughts, I think I'll just substitute thoughts of self-harm with thoughts of seeing the West Brom's legal team's eyeballs ripped out of their ars*holes at court).
Norfolk n'Chance
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Sign Up17:57 PM, 26th November 2013, About 11 years ago
Can someone confirm that it is OK to join the class action by choosing to register a selected few of their BTL properties instead of all of them ?
Mark Alexander - Founder of Property118
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Sign Up18:00 PM, 26th November 2013, About 11 years ago
I am out of action tonight and tomorrow morning but will review all comments and respond accordingly tomorrow afternoon.
.
The Man From Nowhere
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Sign Up18:41 PM, 26th November 2013, About 11 years ago
Reply to the comment left by "Mervyn Wharton" at "26/11/2013 - 17:21":
Mervyn,
If you provide me with your email address, I will email the payment details for the Law Department to you. I suspect, like you, that Justin's email may have gone into your junk email / spam box (this may have happened to numerous other people as well. That is why I believe it is so important to prominently display the payment details for The Law Department on this website / forum).
I would post my email address on here but it would just completely remove the mystery surrounding The Man From Nowhere.
Alternatively you could scroll up to the "To Do" list towards the top of this page, complete the expression of interest form again and hopefully it should generate an email containing the payment details which should be emailed to you. However, I am also more than happy to email the payment details to you if you wish.
Mark, would you be able to tweak the website so that the payment details for The Law Department are displayed for everyone visiting Property118 and this forum to see?