Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Dean
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Sign Up23:41 PM, 25th November 2013, About 11 years ago
Reply to the comment left by "The Man From Nowhere" at "25/11/2013 - 23:34":
If you keep posting like this I might end up paying for extra mortgages just in case !!!
Dean
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Sign Up23:46 PM, 25th November 2013, About 11 years ago
Reply to the comment left by "Ian Burton" at "25/11/2013 - 23:34":
Ian. Remember we are asking people to be honest so we can try and persuade them to join. I know it's frustrating but everyone as to make up their own mind .
If people read the postings of the man from nowhere they will be able to make an informed choice.
The Man From Nowhere
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Sign Up0:02 AM, 26th November 2013, About 11 years ago
Reply to the comment left by "Dean " at "25/11/2013 - 23:41":
Dean I have already paid £1440 for six affected West Bromwich mortgage and I am going to phone the West Bromwich Building Society tomorrow to find out if my remaining two West Bromwich mortgages are affected by the tracker rate hike. If they are affected, I will be paying an additional £240 for each of those mortgages. If mortgage account numbers are relevant in a settlement/judgement/Part 36 offer, then I would want the benefit of any settlement, judgement or Part 36 offer to cover all the affected mortgages and not just one or two of them simply because I was too much of a cheapskate to pay into the fighting fund that which was fair and just. It has been agreed that £240 PER MORTGAGE is the amount you need to pay into the fund to be part of the class action and I consider that to be a reasonable sum given what is at stake.
For all those still sitting on the fence debating whether to contribute £240 per mortgage to the class action and in doing so, join the fight against a grave injustice, I would like you all to bear the following proverb in mind.
For want of a nail the shoe was lost.
For want of a shoe the horse was lost.
For want of a horse the rider was lost.
For want of a rider the message was lost.
For want of a message the battle was lost.
For want of a battle the kingdom was lost.
And all for the want of a horseshoe nail.
The Man From Nowhere
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Sign Up0:44 AM, 26th November 2013, About 11 years ago
Oh blimey, I wasn't aware of the information below (article copied and pasted) regarding Part 36 Offers. (My civil litigation knowledge is rustier than I thought! It looks like there's even more of an incentive for claimants and defendants to settle these days and avoid litigation). To those still sitting on the fence, you may want to rethink your strategy. My prediction? IF we raise the necessary funds to commence litigation, the likely outcome will be a settlement as a result of a Part 36 offer made either by us or the WBBS.
================================================================
New - 10% additional damages if offers to settle are refused
Summary
From 1 April 2013 a new sanction against defendants (or reward for claimants) will apply where it can be shown that the defendants should have accepted an offer to settle made by claimants. New rules will come into force to discourage litigation going to Court and to put pressure on defendants to seriously consider claimants' offers to settle or else risk potential financial penalties of up to £75,000.
The New Law
From 1 April 2013, under the Legal Aid Sentencing and Punishment of Offenders Act 2012 (LASPO), Part 36 of the Civil Procedure Rules (CPR) will be changed to equalise the incentives between claimants and defendants to make and accept reasonable offers. A new reward/sanction will be introduced, to be paid by defendants who fail to accept a claimant's reasonable offer that is not matched or beaten at trial as follows:
* on money claims and claims involving a monetary element - the reward will be calculated as 10% of the amount awarded up to £500,000, with 5% of the award between £500,001 and £1,000,000, with an overall cap of £75,000;
* on non-money claims - the reward will be based on costs ordered to be paid to the claimant, but otherwise with the same approach and cap as on money claims.
Comment
Offers to settle can have serious consequences. If a claimant makes an offer to settle but the defendant refuses to accept, then from 1 April there are new financial penalties. These changes are in addition to the existing sanctions under Part 36 and will require practitioners to review Part 36 offers even more carefully and with very different considerations depending upon which side of the claim you sit:
For claimants - the tactical use of Part 36 Offers should be further encouraged to obtain the benefits of these changes and apply increased pressure upon the Defendant to accept a reasonable settlement offer at an early stage;
For defendants - Part 36 offers from a claimant must be reviewed with even more caution and evaluated early on, particularly taking into account the additional liability that the defendant may face if a reasonable offer to settle is refused.
Explanation
If a defendant makes an offer to settle then the claimant needs to decide if he is going to accept. If the claimant does not accept and it turns out that he should have accepted (because the trial outcome gives him less that the defendants offer to settle), then the Claimant might have to pay his own costs and the defendants costs from when the offer to settle was made even though the claimant was successful and the outcome of the trial was that the defendant was liable.
Litigation costs can be high and the chance of having to pay both sides' costs is a very significant risk for claimants. A defendant's offer to settle is, therefore, a powerful weapon.
However if a defendant refuses to accept a reasonable offer made by the claimant, the claimant will have to continue its claim and incur costs even though it is not at fault.
If a claimant makes an offer to settle, then the defendant needs to decide if he is going to accept. If the defendant does not accept and it turns out he should have accepted the claimants offer, then the defendant might have to pay his own costs and the claimants costs from when the offer to settle was made, but this is fair because the defendant has lost and the usual rule is that the loser pays the total costs anyway.
New rules as part of various court reforms have been introduced to penalise defendants who fail to accept reasonable claimant's offers to settle.
Example
A claimant claims £250,000 damages in June 2013. In August 2013 the claimant says it will accept £100,000 plus the claimant's costs to that date of £20,000. This offer is made "without prejudice save as to costs" (under CPR Part 36) so that it can be brought to the attention of the Court after the trial in respect of the reasonable conduct and liability for costs. The defendant refuses and the trial takes place in December 2013 with the result that the defendant is ordered to pay £150,000 in damages (£50,000 more than the claimant's offer to settle). The claimant will argue that the defendant should have accepted his offer of £100,000 made in August. As the defendant has failed to better the claimant's Part 36 offer of £100,000 at trial, the existing rules mean that the defendant could be liable to pay the claimant's costs as well as his own costs from when he failed to accept the claimant's offer. The new rules will also mean that the defendant will have to pay an extra penalty of 10% of the damages awarded of £15,000.
The following table illustrates this example:
Defendant's Position if Claimant's Offer Accepted
Offer sum £100,000.00
Claimant's costs to August £20,000.00
Defendant's costs to August £20,000.00
Total: £140,000.00
Defendant's Position if Claimant's Offer is Refused
Damages £150,000.00
New penalty (10% of damages) £15,000.00
Claimant's costs to August £20,000.00
Claimant's costs to December £50,000.00
Defendant's costs to August £20,000.00
Defendant's costs to December £50,000.00
Total: £305,000.00
Conclusion - The defendant will bear additional costs of £165,000 including a £15,000 penalty because the claimant's offer was refused.
Robert McPhee
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Sign Up0:46 AM, 26th November 2013, About 11 years ago
Reply to the comment left by "Scotty Lifetracker" at "25/11/2013 - 23:06":
Scotty
Thanks for your reply and info.
Yes, if Justin can confirm that mortgagors with property in Scotland are able to join in the action then I most certainly will.
However the situation is slightly confused - the booklet I received on taking out the mortgage is a Scottish version which says under Governing Law 'you irrevocably submit to the exclusive jurisdiction of the Scottish Courts'. When WB copied me the documentation on receiving my complaint they included an English version which says' This agreement is governed by, and shall be construed in accordance with, English Law'. Oops, not sure what to make of this but it may seem to confirm that their administration is struggling to cope.
The Man From Nowhere
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Sign Up0:54 AM, 26th November 2013, About 11 years ago
Reply to the comment left by "The Man From Nowhere" at "25/11/2013 - 23:20":
Correction to my earlier post of 25/11/2013 at 23:20.
A Part 36 offer to settle can be made by both a claimant and a defendant in a dispute, AT ANY STAGE OF A DISPUTE BEFORE OR AFTER proceedings have commenced and in appeal proceedings.
Part 36 offers to settle can be made PRIOR to the commencement of court proceedings.
As well as Part 36 Offers, claimants and defendants can also make a 'Calderbank' offer. A Calderbank offer is written 'without prejudice save as to costs'. The offer is not referred to during the course of proceedings dealing with the claim but can be shown to the court when looking at the question of costs. The court will then decide the appropriate weight to give to the offer.
Ian Burton
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Sign Up8:39 AM, 26th November 2013, About 11 years ago
Mark
Here's a letter I have drafted to My MP (Edward Timpson) There was a comment that I wanted to include but am damned if I can find it is there a search facility or perhaps a method of downloading the whole blog so I can search it off line. Please feel free to comment on the letter and or copy it .
Dean in reply I understand we are trying to encourage people to be open BUT we MUST warn them of the risk of names closing the option and asking for more specifically to make the names money. This I'm afraid cannot be said gently essentially don't pay no benefits if we win!
Dear Edward
A quote from the Telegraph
Andrew Tyrie, chairman of the Treasury Committee, said the reports revealed “a fundamental cultural problem with RBS’s lending to
and treatment of SMEs”.
It is interesting that the government is now prepared to make comments and look into the fact that the RBS was accused of trying to put
small businesses out of business in order to buy/sell the properties of the SBE's in order to make more profit.
However when Mr Tyrie was informed of the West Bromwich Mortgage Society (a wholely owend subsiduary of the West Bromwich
Building Society) attempting to do the same by raising the interest rates on a Bank of England Base rate for ONLY businesses (their terms
not mine) and small businesses (more than 3 properties) in order to get round consumer protection. This is a reply from the treasury (not to me as of yet as the Treasury has not replied to your letter on my behalf) to one of the contributors to Property118.com a forum set up specifically to air and help the fight against the WBBS.
"Letter arrived from HM Treasury in reply to the one I sent over a month ago to George Osborne.
Basically says they don’t intervene in these decisions and the pricing of loans remain commercial decisions for lenders etc etc which has completely missed the point – Its the contract entered into that has been changed! "
As you can see there is no sympathy at all as this is purely a business matter (As was the RBS until the government was embarassed into taking action even if only to make the above statement.)
Could you please help or investigate or whatever you can do.
I know this is not YET exactly the same situation but its getting there very fast and WILL put some profitable SME's out of business just so
the WBBS can profit, much like the RBS I'd argue. (Just read in the forum for examples of this, if you do not have the time or facilities I
will ask for the permission of the relevant SME's to publish their details to you if you wish)
Kind Regards
Ian Burton
My Address and Phone No (as there is no reply or action without this info here)
Mark Alexander - Founder of Property118
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Sign Up8:50 AM, 26th November 2013, About 11 years ago
Reply to the comment left by "Ian Burton" at "26/11/2013 - 08:39":
Hi Ian
There currently is no way to search comments. I have to read them all to find the one I'm looking to reference. I wish the technology existed because I would install it in a flash.
.
Ed Atkinson
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Sign Up9:09 AM, 26th November 2013, About 11 years ago
Reply to the comment left by "The Man From Nowhere" at "26/11/2013 - 00:54":
Helpful, TMFN.
This needs thinking through. It sounds like these Part 36 rules might apply if WB offered to abandon the increase and pay costs thus far. A key question would be if strings were attached with regard to confidentiality. The tone of our discussion here and the lead being set by Mark would all point to the Class Action refusing to consider the offer if it included restrictions on publicising the outcome. We are in this for a clear result that will prevent other banks following suit.
Any idea if Part 36 rules would still apply when conditions are applied?
Mark Alexander - Founder of Property118
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Sign Up9:14 AM, 26th November 2013, About 11 years ago
Reply to the comment left by "Ed Atkinson" at "26/11/2013 - 09:09":
Agreed Ed, I for one would not sign a confidentiality agreement so no such deal will ever be done with affected borrowers only. I know many others feel the same way. It only takes one to publicise such an offer, anonymously if necessary, and the West Brom's cover is completely blown. It could, in fact, be the one thing which could result in all 6,700 borrowers joining the Class Action campaign. Let's hope West Brom do make such an offer, it would do our campaign the world of good.
.