Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
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- Address and post code;
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- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
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- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- The analytics service(s) used by Our Site use(s) the following Cookies:
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First |
Facebook |
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
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- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mark Alexander - Founder of Property118
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Sign Up0:34 AM, 21st November 2013, About 11 years ago
Reply to the comment left by "Chris Novice Shark Bait" at "20/11/2013 - 23:54":
I needed to say something Chris because those of us who have paid up are expecting to receive templates for our complaints to FOS tomorrow and also a template letter to send to our solicitors for those of us who had one representing us. It would have been a bit weak of me just to say "sorry guys, something has come up so don't expect to hear anuthing from Justin for a week or two". I'd have been asked a million questions. Also, I don't think it would have been fair for me to keep this secret. I would much prefer to be open and honest with everybody with all news, whether it is good news or bad news. That's why this thread is so popular I think.
This is a set back, possibly even a flesh wound but I certainly don't think we have suffered a fatal blow.
.
Mark Alexander - Founder of Property118
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Sign Up0:42 AM, 21st November 2013, About 11 years ago
Reply to the comment left by "Matthew " at "21/11/2013 - 00:23":
Hi Matthew
These conditions could never be suitable for a domestic mortgage as they would be thrown out under terms in consumer contracts under the UTTCR regulations 1999.
I agree that a landlord could not evict a tenant in that time but he could pay off the mortgage if he had the money. I appreciate your efforts but we are going to need our barristers to come up with a far more robust argument.
.
Annette Stone
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Sign Up0:55 AM, 21st November 2013, About 11 years ago
It takes a lot to keep me up at night!!! Do we know whether the mortgages provided by brokers and starting with one figure and the ones supplied by WBBS directly and starting with another figure all have the same clause 15 and 15.1?
I understand that members of 118 have access to some of the mortgages supplied directly. If there is a difference in the terms and conditions then I think that it would be helpful if Justin or the Barrister could comment on whether this constitutes deception and whether the use of them by wbbs amounts to blackmail.
I completely agree with Mark's comments that brokers and solicitors should not be targeted with negligence claims at the moment. It would be far better if members of 118 who had good relationships with their brokers and lawyers could get statements from them supporting our views and confirming that these clauses were never drawn to their attention despite them being "unusual" to say the least.
Most of the contracts I read are leases. However, my understand is that if there is something in a lease that could be interpreted to the detriment of either the lessee or the lessor it is the obligation of the relevant solicitor to point it out and obtain confirmation from his client (in writing if he has any sense) that he understands all the implications. If he does not obtain such confirmation or cannot prove that he has drawn the client's attention to the problem he could face a negligence claim.
Mark Alexander - Founder of Property118
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Sign Up1:10 AM, 21st November 2013, About 11 years ago
Reply to the comment left by "Annette Stone" at "21/11/2013 - 00:55":
Hi Annette
Glad to see I'm not the only one burning the midnight oils!
I am going to have to call it a day after this post, otherwise my wife will probably find me asleep on the couch, draped over my laptop in a few hours time!
Initial signs are that the mortgage conditions will all be identical whether the account number starts with a number 8 or a number 9. Those beginning with 8 are apparently with West Brom Mortgage Company Ltd. and those beginning with a 9 are with West Bromwich Building Society. We have yet to verify this.
.
.
Incensed Landlord
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Sign Up1:16 AM, 21st November 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "21/11/2013 - 00:42":
Mark, and everyone else talking about the threat WBBS have given to call in the loan in 28 days. I think it's just sabre rattling!
As I have discussed with my wife, threatening borrowers of BTL mortgages with a 28-day recall, is like serving a Section 8 on a model tenant; and what would happen is the landlord would have great difficulty, if no possibility, of evicting a tenant mid-term unless they have been in some way been badly behaved, upsetting neighbours etc., or 2 months or more behind on their rent. However, if they've done nothing wrong, then trying to get a magistrate to agree to grant possession is just fanciful.
Well it's the same here, I believe. WBBS would need to first go to court, for if you've been paying the mortgage regularly and on time, then you've in no way defaulted or broken your agreement with the lender, and a judge would have a hard time with his or her conscience to grant possession in that frame of time. It'd be considered 'unreasonable', so unenforceable. Besides, I don't believe these T&Cs were written for BTL mortgages specifically, as they must KNOW that landlords have to give 2 month's notice anyway, and at timed for the END of the current tenancy, not on a whim! So how, legally, they even THINK they can enforce such a 'right' is way beyond reasonable.
I'm not concerned about them doing this, for all these reasons, and they know it can't be done without a hell of legal battle on their hands. They are living in cuckoo land! This is laughable, it really is, whether or not this IS in the T&Cs. It's just chest thumping nonsense and we ought not feel intimidated by it. This is just bullying, and I'm having none of it! (he says, middle finger having taken its rightful position ;).
The Man From Nowhere
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Sign Up2:16 AM, 21st November 2013, About 11 years ago
Payment to join as a member of the West Bromwich Building Society legal action group made to The Law Deparment.
A couple of years ago I tried to take on the Skipton Building Society myself when they reneged on their SVR pledge to never raise their SVR 3% above Base Rate. They cited "exceptional circumstances" in a clause hidden away in the small print. Back then it cost me a few thousand pounds (which I could ill afford) to obtain a barristers opinion in order to pursue a legal action which ultimately I couldn't fund as I was not able to secure After The Event insurance to provide me with security for costs if I lost. However, just knowing that I did everything I could to fight the injustice perpetrated by Skipton made me feel infinitely better than I would have if I had just allowed Skipton to trample over me the way they did to so many others who didn't put up a fight. Even though I lost that battle I was still able to walk with my head held high. Money comes and money goes. What matters is whether you're prepared to take a stand for what is right? Whether you are prepared to do all that you can in life to fight injustice?
Fiat justitia ruat caelum (Let justice be done though the heavens fall)
I would urge all of you that are still thinking about contributing to get off the fence. A few hundred pounds in the grand scheme of things is neither here nor there but a chance to bloody the noses of these titans of Wall Street; these so called masters of the universe who think that they can operate with impunity, well, you just can't put a price on that!
Don't make me do a Braveheart-esque rousing speech to make you all contribute and help fight the good fight.
The Man From Nowhere
Mark Alexander - Founder of Property118
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Sign Up7:55 AM, 21st November 2013, About 11 years ago
Reply to the comment left by "The Man From Nowhere" at "21/11/2013 - 02:16":
Welcome to Property118 and thank you for the long emails to Justin last night which you very kindly copied me into. Your barristers opinions regarding the Skipton case may well prove useful, if not for this case but for Justin after this case in won. As you will be aware if you have read this entire thread, once we have won the case against West Brom we believe we will have the credibility to raise the required funding to go after the Skipton BS, Bank of Ireland and the Manchester BS to right the wrongs they have done in the past.
Just one question, why do you prefer to post under a pseudonym? I can obviously vouch for you that you are a real person but it can make other members suspicious. Rest assured, I will not reveal your identity but should you choose to do so, it is very easy for you to update your Member Profile and doing so will backdate any previous posts with any changes you make. My personal preference is for all members to post under their own names and add a picture but I do respect the fact that not everybody likes that, hence I have left it so that people have the choice.
.
Mark Alexander - Founder of Property118
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Sign Up8:36 AM, 21st November 2013, About 11 years ago
Reply to the comment left by "Incensed Landlord" at "21/11/2013 - 01:16":
Good morning
As you can probably gather, I had very little sleep last night.
It may be coincidence but the conclusion you have arrived at is the same one I arrived at on 03/10/2013 at 12:41 and the words you have used are almost identical to mine - see page 22 of this thread - direct link to comment http://www.property118.com/west-bromwich-building-society-mortgage-company-increase-tracker-margins-legal-action/43657/comment-page-22/#comment-29421
Back in October when I wrote that post I had clearly underestimated our enemy and the depths they would stoop to. It had not occurred to me that their right to call in the mortgage would be any different to the rights of any other BTL mortgage lender. It had also not occurred to me that other commercial borrowers would have been treated any differently to those of who who had received notification of the increase. I believed, and still do, that the FCA principles of "treating customers fairly" applied to all borrowers, whether they are classified by regulation as consumers or not.
Therefore, I paid little regard to the threat of calling in the mortgage.
With the benefit of the advice from our barristers and other knowledge I have picked up along the way I now realise that West Brom may not require a possession order. They may simply be able to serve notice and follow that up with a statutory demand or appoint an LPA receiver to collect rents and dispose of the property on the basis that if I do not repay the West Brom mortgage within 28 days of them calling it in I would technically be in default based on their mortgage conditions. In fairness, Anon did elude to this in one of his posts.
I now need to bring this to a head as the time I've been investing into this matter is beginning to impact my personal life. I am, therefore considering the following:-
1) Deadline - I plan to discuss a deadline with Justin whereby all people who join the Class action after a certain date will need to pay £500 per property they wish to register and will need to agree to any surplus funds £260 after the case being disbursed pro-rata to the people who committed financially to the Class Action prior to the cut off date. We have all put so much effort and faith into this cause and it does not seem right for others to simply pay their fees and get exactly the same benefits at the 11th hour. I don't know whether this is legal but it is certainly logical so I will float the idea past Justin.
2) Message to West Brom - at 03/10/2013 – 20:20 on page 26 of this thread I said "If you think you can call in a mortgage and enforce that through the Courts then try it on me. My mortgage account number with you is 800823623, It is standard warfare tactics to take out the Generals so come on, give it a try! Your letters will not frighten me, a Court summons will not frighten me, the PR will help me. So come on West Brom BS, shall we dance?" I am still keen to bring this matter to a head and as I know now that West Brom employees are reading this thread but may not have been at the time when I first wrote the above words I have repeated them. I do not personally fear the consequences of doing so as my desire to see this matter dealt with by far exceeds my fears of a negative outcome. I also want to demonstrate my faith in the principles of our fight and if that requires me to become a Martyr to the cause then so be it. Paying off my West Brom mortgage will still be significantly less than I would have had to spend to fight this battle through the Courts all on my own. Please do not get the impression I will simply write out a cheque to pay off my mortgage if they do call it in either. I will fight them every step of the way if only to raise further awareness of the ethics or the West Brom Building Society, or should I say lack of them. I don't think I'm taking a massive risk either because I am confident that we will win the case eventually and I will recover any damages at that time. I am also wondering whether I might be able to claim loss of earnings based on my standard Consultancy rate of £150 per hour for the time I have invested into this fight. If I can I will be ever so grateful to West Brom as they will be paying more to me in compensation than I actually owe them LOL
.
Concerned Landlord
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Sign Up8:55 AM, 21st November 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "21/11/2013 - 08:36":
I have great respect for this forum and what it stands for, but I fear we may be washing our dirties in the open!
As to WB repossessing in 28 days - I'd argue that this is a scare tactic specifically coordinated by WB and some have fallen for it.
Even if we put aside the avalanche of hostility and impracticality of it all - there is the initial huge financial cost to WB, which I am not sure they can bear at this stage.
Come off it folks, playing around with tracker definition is one thing but displacing a large number of tenants (consumers) quite another - public and press might not like landlords but they will surely get behind the tenants.
And finally, WB knows very well that having sold off the properties, if they are found guilty by FOS or FCA then they not only have to pay hefty compensation to us but also to the authorities as they are effectively bringing the industry to disrepute. At the first sign of this FOS will have no choice but to get the matter moved on their fast track.
In my opinion its all bluff, but Mark is right that we should have a strategy in place, but perhaps not on a public domain.
Addicted to fighting the WBBS
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Sign Up9:08 AM, 21st November 2013, About 11 years ago
Reply to the comment left by "Concerned Landlord" at "21/11/2013 - 08:55":
Mark and all.
Like many have already voiced, I am personally ready to double or triple my cash input for legal fees (2x £240 already paid) to get things moving with legal action.
Like you, I have lost more in lost income with the time already spent on this saga so it would actually save me money by injecting more cash to get a Start from legal action.