Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mark Alexander - Founder of Property118
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Sign Up23:05 PM, 20th November 2013, About 11 years ago
Reply to the comment left by "Bob Nunn" at "20/11/2013 - 22:53":
Hi Bob
It is in the Mortgage Conditions booklet which we all signed to say we had received and read and understood. Whether or not we had actually received, read and understood it is another matter, the fact that we signed to say we did is all that a judge will be interested in. The mortgage deed makes very clear reference to the Mortgage Conditions booklet, right above where we signed. It is not possible for us the have the mortgage without having signed the mortgage deed document.
.
Mark Alexander - Founder of Property118
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Sign Up23:09 PM, 20th November 2013, About 11 years ago
Reply to the comment left by "Dean " at "20/11/2013 - 23:01":
Thanks Dean, typo noted and amended, "able" changed to "unable".
,
Addicted to fighting the WBBS
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Sign Up23:11 PM, 20th November 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "20/11/2013 - 22:31":
Hi Mark, thanks for posting the initial concerns about the 'calling in of the mortgage'.
Initial thoughts before retiring for the day:
I) If 99% of all UK BTL/Main Residential mortgage borrowers (whether home owners, consumers, BTL landlords) are living with the 'Sword of Damocles' of having their mortgage called in by their lender if they chose to as and when they want, then so be it. However I have not known any lender on BTL or Main Residential to have the balls to do this. Working in the industry, the only clients I have known where the lender has attempted to call in the loan, is a true commercial loan (Not BTL per se with 1 loan per property) is when the initial loan term has expired, e.g. bullet 5 year loan, and the lenders are still talking/threatening crap 2 years after the end of the 5 year period. For clarity the clients 5 year commercial loan expired 2 years ago and the lender is still pretending to threaten repossession 2 years later (75% current LTV) and the client is still offering exit solutions even though he stopped paying the mortgage 6 months ago,
This is clearly the Worse Case scenario and if WBBS attempt to do this, then they have entered the last chance saloon and they can clearly forget about lending being any part of their future business model.
2) Once the UK mortgage population understand that their own mortgage (with or without perceived consumer protection) could invoke the same worse case scenario, then the WBBS will have destroyed any trust anyone has in banks, BS and lenders. If WBBS feel that confident to call loans in, then let them destroy public trust in mortgages and let the Govt intervene. There is no way WBBS have the balls to do this.
3) Rightly what you have highlighted as an area for further thought is important, I genuinely believe that if a lender has a suicide note and does not wish to ever lend again, could possibly TRY IT ON, but WBBS will not succeed or get away with spitting their dummy out.
ROSEMARY BOSWORTH
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Sign Up23:38 PM, 20th November 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "20/11/2013 - 22:31":
The FCA are not bothered because we do not stand to lose the roof over our head but we would be putting tenants out on the street if they called the loan in within 28 days.
I think it is time to read the legal cover on my insurance docs.
Mark Alexander - Founder of Property118
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Sign Up23:39 PM, 20th November 2013, About 11 years ago
Reply to the comment left by "Sara Landlord" at "20/11/2013 - 21:37":
Hi Sara
Welcome!
You have joined at a very interesting stage.
To answer your questions .......
1) We will obtain insurance against the other sides costs in the event of losing before we proceed. That's half of the reason we need to raise so much money. This is all confirmed in the main article at the top of this thread.
2) £240 per affected case is the basis which was deemed to be a fair reflection of contributions pro-rata to the benefit of a win. I do understand your point as one could equally argue, "why pay anything, I'll leave it to everybody else". However, if nobody pays nobody wins. If we all paid just £240 we would need a lot more people to participate too which would make it far more difficult to reach our targets and get the case into Court. Note that some of us have declared we are prepared to pay a LOT more if necessary. £240 is a tiny fraction of what we will save on each mortgage account if/when we win this case. The most important point though is that we will be named borrowers fighting a single case based on listed account numbers. It seems West Brom can do pretty much what they want to us as individuals, a great example of which is that they are not applying the increase to all accounts. If we win, there is a very good chance they will only revert to the correct level of charging for the named borrowers / numbered accounts which are party to the Class Action case. There is no guarantee they will simply reverse their decision for all accounts, that's not the way litigation works, even though I suspect many of the fence sitters are hoping that is is. If one case affected everybody then why is it that every person who was mis-sold PPI didn't just get a refund without having to apply?
What a win will do for us all is to discourage other lenders from following suit as they will realise they can't win. Also, the threat of litigation if lenders do try it on will hang over them for years. A win will certainly make it MUCH easier for other borrowers to make claims if they need to. If other lenders do try it on we will see a lot more lawyers getting trained up to do what Justin does that's for sure! However, making individual claims, if it comes to that, may well cost significantly more than £240 per claim as part of a Class Action, especially now that insurance premiums protecting against the other sides legal costs in the event of losing can't be re-claimed by "no win no fee" lawyers.
If you really want to hedge you bets, pay for just one account. However, if/when we win, and I'm still absolutely convinced we will by the way, you may then have to pay a lot more than £240 per account to fight for West Brom to charge the right amount on your other accounts too.
If you have been following the forum today you will see that we have had a bit of a set-back. However, I am confident that given a bit more time our legal Counsel will address that because there are comparable cases where issues like those I have raised have previously been overcome.
.
Addicted to fighting the WBBS
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Sign Up23:53 PM, 20th November 2013, About 11 years ago
Reply to the comment left by "Mark Alexander" at "20/11/2013 - 22:31":
Hi Mark.
To provide some sense of perspective for paid up members (affected or kind paid up interested parties), it would be more than useful to understand the initial thoughts Justin had in respect of the significance of T&C 15 and 15.1 before the latest Barristers observation of this specific T&C ?
As and when you can, please can you kindly ask what Justins' initial thoughts were to this section/part of the T&C's before the barrister made his initial comments on the top line of the overall case.
Thanks, Stuart
Chris Novice Shark Bait
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Sign Up23:54 PM, 20th November 2013, About 11 years ago
Let them try it! It would be rediculous. Yes potentially devostating to us as landlords, and more importantly to our tennants. They would have no credibility left when we had finished with them. Is this site being a bit too hasty with breaking legal news? Mark, I understandand respect your intentions of keeping us informed, but don't spread unnecessary alarm before the dust settles. I will be interested to hear what Justin says, and I have only just joined the forum. All take a deap breath and refocus.
Mark Alexander - Founder of Property118
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Sign Up0:15 AM, 21st November 2013, About 11 years ago
Reply to the comment left by "stuart marshall" at "20/11/2013 - 23:11":
Hi Stuart
I agree with a lot of what you have said, however, please read my post again.
"The sword of Damocles" as you so eloquently put is not hanging over the head of every mortgage borrower in the UK unless they are in default. It is, however, hanging over the heads of all borrowers affected by the West Brom rate hike due to Mortgage Condition 15 and 15.1
One train of thought I've had is that if West Brom continue to threaten the use of that sword to force through this injustice, or through sheer spite if they lose or feel the case is heading that way for them, whether they could in fact be creating a criminal offence, e.g. extortion through menace. God help us if we also need to find a criminal law barrister to advise us but that's my certainly one of my retiring thoughts for the night.
My worry isn't so much a possession hearing if they give 28 days notice to call in mortgages, it's whether they might appoint an LPA receiver to collect rents and dispose of the property on day 29 or worse still issue a statutory demand. I TOTALLY agree with your point about the knock on implications for trust in banks. However, public opinion isn't of the side of landlords so I also have a vision of the flip side to that scenario too and it isn't pretty. Some idiots would be cheering if landlords were to lose their property portfolios.
A few people have pointed out the plight of tenants if West Brom do decide to go down this route and that's certainly going to be a more popular PR angle if we find need one. I just pray it doesn't come down to that because the havoc it would cause would be horrendous. The financial consequences might be recoverable must the emotional issues for both landlords and displaced tenants would not be capable of being reversed after the event, regardless of whether we do eventually win the case.
It's scary times but we must fight on in my opinion.
12,200 BoI borrowers are also banking on us winning this fight too, how many more thousands will be affected if we don't press on is anybody's guess.
.
M Jones
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Sign Up0:23 AM, 21st November 2013, About 11 years ago
Perhaps someone can advise? - Surely condition 15 and 15.1 (28 day call in of the loan) completely contradicts the purpose of a BTL mortgage. How can it be possible for a BTL lender to offer mortgages with conditions that are completely unsuitable for BTL, as to call in the loan would be impossible as vacant possession could not be provided due to the right of the tenant to remain within the property under the terms of his/her AST agreement or contract?
It would appear that these 'conditions' are suitable only for residential mortgages and not fit for the purpose of BTL?
Mark Alexander - Founder of Property118
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Sign Up0:27 AM, 21st November 2013, About 11 years ago
Reply to the comment left by "stuart marshall" at "20/11/2013 - 23:53":
Hi Stuart
Good question. I suspect Justin did what we all did and read what's there, much the same as all of our conveyancing solicitors would have done, and never thought much of it. As I previously explain, there is nothing unusual about a condition giving a mortgage lender the right to call in a loan within 28 days. The difference in these conditions isn't what's written, it is what is missing, i.e. the basis upon which the 28 day notice to call in the mortgage can be applied. The barrister has managed to do something which none of us, nor any of our professional advisers, have managed to do which is to spot the omission. It's obvious now we know about it but "what seems obvious is not always apparent". That's why we need clever people like barristers. What we need him to do now is find a remedy which may not be apparent right now but will be obvious when he finds it.
OMG this is getting deep!
.