Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mike W
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Sign Up13:01 PM, 19th February 2016, About 9 years ago
Hi Jon,
I think you need to update yourself on the plans of the Scottish Government to completely change the law. Those changes will make your question irrelevant. You won't have the choice. It not law yet but ....
Indeed you next question might be how will I ever get my flats back!
Emsal Ahmet
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Sign Up13:02 PM, 19th February 2016, About 9 years ago
Hello Jon,
I have rented out flats in Scotland for the last ten years. My experience has been that the terms of the AST agreement are the same as in England. Once the tenancy runs its term it then becomes a rolling tenancy,
i hope that helps
Puzzler
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Sign Up8:44 AM, 20th February 2016, About 9 years ago
I rented in Scotland when I first worked there and the agent would have applied a renewal fee for a new term had I stayed. Same as in England it can be either way (I think). However tenants have greater protection in Scotland and this is going to increase, and they now cannot be charged any fees. As a landlord you will have to be registered.
Also where do you live? and whereabouts are the properties? You should speak to a solicitor (and may be an agent) in the area, especially if this is your entry to Scotland. You should already be aware that estate agents are solicitors in Scotland. The income tax laws have just changed as well. Currently there is no difference but there could be in future.
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Sign Up12:00 PM, 20th February 2016, About 9 years ago
Hi Jon,
I’m going to try and keep this simple. I’ll outline the current process and then add my view on the potential changes on the horizon in Scotland.
In Scotland, at this point in time, the minimum period of let on the tenancy agreement must be 6 months although it can be longer than this.
You must give the tenant a notice AT5 (required by law) before the tenancy agreement is signed stating that the tenancy being offered is a SAT.
Prior Notification of Grounds for Possession, is another legal notice that should be issued prior to the tenancy agreement being signed.
This is required if you then seek possession under grounds 1-5 from the Housing (Scotland) Act 1988. The most common ground is that the property was previously your home and you may wish to live in it again in the future.
In addition, you are required by law to tell your tenant about The Repairing Standard and their rights at the start of the tenancy. The Repairing Standard was introduced by the Housing (Scotland) Act 2006. This is now communicated to the tenant via a tenant information pack (TIP).
The tenancy will not automatically end when it reaches the end date (this is known as the “ish date”) on the agreement. It will renew automatically unless you take steps to formally end the tenancy by giving notice in the correct form and within the correct timescales.
Depending on the lease agreement you use, if you fail to do this it will renew for the same period as the original lease and under the same conditions as laid out in the original agreement i.e. the landlord and tenant will continue to have the same rights and obligations.
However, (Emsal Ahmet) most SAT agreements contain a clause that stipulates that if the agreement is not brought to an end by either party on the end date then the agreement will continue on a monthly basis.
That’s the current process.
I’ll now attempt to pick up and outline my view (with a little help from Heather Munro) on the other elements highlighted in the previous comments.
The Scottish rate of Income Tax (Puzzler) will apply from 6 April 2016.
There is no overall change to the Income Tax rate you pay – whether you pay the basic, higher or additional rates. However, some of the Income Tax collected (10%) under the Scottish rate will fund the Scottish government, and the rest will fund the UK government.
Please note, you’ll only pay the Scottish rate of Income Tax if you live in Scotland.
The Private Housing (Tenancies) (Scotland) Bill (Mike W) was introduced to the Scottish Parliament on 7 October 2015. The Bill is the product of a Government review of the private rented sector in Scotland.
The main recommendation of the Review Group was to replace short assured tenancies (SATs) and assured tenancies (ATs) with a single type of tenancy, the ‘private residential tenancy’ (PRT).
The PRT will give tenants security of tenure whilst they pay the rent and behave. Rent increases will be subject to statutory oversight and landlords will have to prove they have a statutory ‘eviction ground’ to recover their property.
There will be new procedural rules and time limits for Landlord and Tenant alike should they want to end the lease. Landlords must issue notice founded on an ‘eviction ground’ set out in Schedule 3. The grounds fall under two main categories: where the let property is required for another purpose, such as the landlord wishes to sell or refurbish the property; and grounds relating to the tenant’s conduct, such as breach of the lease, or 3 months arrears of rent at the date of the notice. There is some overlap with the existing grounds for repossession (under the Housing (Scotland) Act 1988) and the Bill also introduces new grounds.
As the draft Bill currently stands, when the law comes into force it will affect all future tenancies, but existing SATs will be allowed to run their course. The Bill is likely to become law this year.
The view expressed (Puzzler) about the added protection for tenants in Scotland is in, my view, accurate. As a start, there are no tenant fees.
It is against the law, in Scotland, for a landlord - or a letting agent acting on their behalf - to charge or receive any premium or require the making of any loan as a condition of granting, renewing or continuing a tenancy. The landlord or their letting agent may charge only rent and a refundable deposit of two months' rent at the most.
The meaning of 'premium' includes any fine or other sum and what the law calls any other 'pecuniary consideration' (e.g. money that has to be paid in the present or in the future). It includes a service or administration fee or charge.
The Private Housing (Tenancies) (Scotland) Bill, as proposed, will, in my view, provide a further level of protection for the tenant.
As indicated (Puzzler) all private landlords that let property in Scotland must register with their local authority to ensure that they are a "fit and proper person" to let property. It is an offence to let any house without being registered. The maximum fine for operating as an unregistered landlord is £50,000.
The Landlord Registration scheme has a number of aims.
First, it enforces minimum standards in private renting and provides local authorities the ability to remove the worst landlords from the sector amongst other enforcement measures.
Second, it enables tenants and neighbours to identify and contact landlords of private rented property.
Third, it provides information on the private rented sector in Scotland allowing local authorities to engage more effectively with landlords and tenants.
In Scotland, solicitors can also act as estate agents (Puzzler) as well as carrying out Conveyancing. Not all solicitors act as estate agents and not all estate agents are solicitors. Where solicitors do act as estate agents they are often (but not always) part of a Solicitors Property Centre (SPC).
There you are…. Done…. It’s that simple!!
If you are looking for an agent (lettings) in Scotland, let me know where your properties are located and I will look to see if there is someone that I could recommend.
I hope that helps.
Puzzler
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Sign Up9:04 AM, 21st February 2016, About 9 years ago
Reply to the comment left by "Andy Loveday" at "20/02/2016 - 12:00":
Wow, thanks for that, I did not have all the details so that is really useful. You are right obviously that not all solicitors are estate agents but I am not so sure that not all estate agents are solicitors. They certainly seem to be in Aberdeen. I don't mean every member of staff of course but they all advertise themselves as such. Hence the ability to cement the deal much earlier in the process than in England. The offer to the estate agent and its acceptance (missives) is in law as binding as exchange of contracts in England.
You are also right that Scottish income tax is only if you live in Scotland, however it is not entirely clear at this stage where you would have to declare property income. I work in Scotland and live here for work but my main home is England and that is where most of my property is, but not all. At the moment the rate is the same but I can see that changing in future - Nicola didn't dare raise it just now as there is an election coming up.
Matt Wardman
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Sign Up12:32 PM, 21st February 2016, About 9 years ago
Reply to the comment left by "Puzzler " at "20/02/2016 - 08:44":
As as I understand it Ts in Scotland *can* effectively be charged fees, but you have to guess what they will be and charge a higher rent instead.
The Scottish Government banned fees from being identified explicitly and prevented open competition in the market.
But a cost is a cost is a cost and needs to be covered somewhere. It won't go away just because the Scottish Government have a brainstorm and demand no one talk about it.
Yes, imo it was one of the most boneheaded political decisions I have seen for years.
Andy's post is excellent.
Jon Sear
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Sign Up20:58 PM, 21st February 2016, About 9 years ago
Thank you for all your responses, I got the answer I needed, and I'm sure anyone considering renting property in Scotland for the first time will find Andy's comprehensive summary extremely helpful.