Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
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Sign Up21:48 PM, 16th March 2013, About 12 years ago
you two should get married.
governments love it when the people argue with each other. because they are distracted from the real issues facing them.
lets now just focus at the problems we all face and look for a solution that works for all.
a hint; very recently squatters rights got thrown out of the window.
did the squatters break into other properties ? no.
they all just disappeared, went home to mum or shacked up with friends.
but, you have to admit there are no more squatters.
one problem solved.
now this may interest you all but within any new legislation there are provisions to add modifications, little changes and tweeks which prove beneficial and enhance and strengthen the original law.
and these changes can be made within a matter of weeks rather than years.
THIS IS WHAT WE TARGET.
a change in the law to make non payment of rent a criminal offence could be added to the scrapping of squatters rights. by giving any non payer the new status of squatter.
this would strengthen the existing law and could prove beneficial for all, councils, PLLs, good tenants and social LLs
the only losers are bad tenants.
they want something, we want something.
we have to be clear what it is we want.
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Sign Up23:24 PM, 16th March 2013, About 12 years ago
@Cosmo
Just what i was about to say, its about the practicalities of our business and how we cope with them that this blog is about. I don't know, maybe I was being unclear or allowed myself to be manipulated.
@PJ
Its seems you really want to raise your political views here rather than assist other Landlords which is why this blog exists. I think if you are serious in your comments rather than playing devils advocate then you should be standing for election and furthering your views that way.
That's then end for me on this topic. I started with what I though was a helpful contribution and got drawn into pointless argument. See you on a later topic.
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Sign Up6:02 AM, 17th March 2013, About 12 years ago
giving up is not helpful for us, arguing isn't helpful for us and doing nothing isn't helpful.
the purpose of any blog is to bring people together and discuss
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Sign Up20:20 PM, 17th March 2013, About 12 years ago
Just to be clear Cosmo, I'm not giving up (That's not the kind of person I am). However I have decided not to allow myself to be used as a sounding board for political point making. I am sure the landlords across the country have varied political views and if we wish to further them it is via our MP's or indeed to stand for office ourselves. Forwarding those political views is not helpful on here. What is helpful is offering practical information advice and suggestions to other LL in facing the pressures we do even if that advice or suggestion may go against our own political viewpoint. I did that in raising the issue of using Credit Unions to funnel payments of benefits which was then expanded upon by Roberta. In this respect, having a look at Tasker Payment Services will also be of interest to Landlords who offer homes to those on benefits. That really is my final contribution to this thread.
paul johnson
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Sign Up8:03 AM, 18th March 2013, About 12 years ago
Unfortunately Cosmo for a variety of reasons you can't just have non -payment of rent as a seperate criminal offence,and regarding UC and the reason i'm concerned regarding rent being paid directly to tenants.Criminalising them wont make a jot of difference. Higher end rent collection may become easier but not the one's UC is meant to be targetting.
Regards Ray , When you make statements like "generous benefits" and "watch sky tv all day" you are making a political statement, Just as if i was to say every Benefits recipient is going to ten job interviews a day and cant afford to have a pint.Just stick to what this thread is all about "UNIVERSAL TAX CREDITS"
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Sign Up11:35 AM, 18th March 2013, About 12 years ago
I don't believe criminalising non-rent payment is a viable proposition though I would like it to be!!
ALL we need is the eviction law to be changed.
So that after 1 month of rental arrears then the tenant should be required to leave the day after the month has elapsed and if they refuse police should assist to remove them.
No County Court involvement at all.
This removal would be a facility that a LL could require; not all LL would wish this to occur, but they could.
The power needs to be put back with the LL.
All tenants would then know if they did not pay the rent the LL could have them removed i month after the rent arrears.
That should concentrate a tenant's mind!!
Pay for Sky, mobile, fags, booze or lose home.
I think the imperative would then force most tenants to make an informed decision of paying the rent before a month has elapsed; knowing their LL could boot them out with the help of the police.
That would solve in one fell swoop all this UC problem.
Having such an eviction condition would encourage LL to let to HB tenant who presently don't because of the way the eviction laws work presently and the useless County Court delays
paul johnson
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Sign Up11:54 AM, 18th March 2013, About 12 years ago
Paul I think thats a bit draconian and sounds a bit like a Daily Mail rant. However there is a problem with bad tenants [and i've had a few] which needs addressing. The length of time for eviction, The legal aid system, or maybe bad tenants should be put on a national data base to warn other LL's etc. On the flip side i think that tenants need more security, I've known stories of amateur LL evicting tenants for the most ridiculous reasons, Requesting repairs, being late with rent, even LL's relatives visiting and they want the house back. If you want reform and yr a serious LL then there should be more security for Tenants and a speedier process in eviction. Where i do believe you should have criminal proceeding against a tenant is when it can be proved there was wilful damage to property after an eviction.
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Sign Up13:02 PM, 18th March 2013, About 12 years ago
When you have a choice between being able to eat and paying your rent is it any surprise that people choose to eat first? Some of you have no idea what it is like when you cannot afford to save.
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Sign Up14:12 PM, 18th March 2013, About 12 years ago
Just a small, but vital point about the length of time before eviction process is brought into the equation. Given that the DWP under the current system has an appalling history of delays in processing and payments of claims (up to five weeks in many cases from the date of a claim being made), plus that many claimants experience 'missing' payments at least twice a year on average through mistakes at the DWP, and then add that the IT system administering Universal Credit is being dogged by problems that will also affect any timely payments delivery, and that under UC tenants with no savings are immediately put one month in arrears, Landlords needs to be a bit more tolerant about how much time elaspes before they decide to evict. Otherwise, if you use the one month and you're out suggestion (such as in a comment above) all Landlords will find that all their tenants in receipt of Housing Benefit or UC will be automatically up for eviction within a month of UC's introduction and many more who manage to survive could well be in trouble further down the line through no fault of their own.
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Sign Up14:40 PM, 18th March 2013, About 12 years ago
I don't think it is a rant at all.
If I inform my mortgage company that I will not be paying the mortgage because my tenant hasn't paid me what do you think the mortgage company will say?
They certainly WON'T say, 'Don't worry about it, pay us when you can, no we won't mark your credit file with a missed payment and no it won't affect any future credit application with us or any other lender'.................................................yeah right!!
Why should a tenant expect not to be removed as soon as they don't pay rent.
They can only do this due to the pathetic eviction laws which are basically the only reason that I would not rent to HB tenants UNLESS I could obtain RGI on them or a guarantor.
Effectively this means no HB tenant may rent my properties.
Many other LL are of the /SAME persuasion.
I see NOTHING Daily Mail about me being able to recover my property as soon as the tenant stops paying rent for it.
I am being generous in allowing a month to go by before they would be removed.
At least they would have the month to pay up or be booted out.
That is not to say every LL would boot a tenant out after the month had elapsed, they would be responsible for their credit control.
But it would be nice to know that the LL could get rid of them if they don't manage the arrears.
We need the LL to be in control of his asset NOT the courts.
Try staying in anyone's property and not paying for it and see what happens, the police would cart you off for theft.
Just because someone happens to live in a private asset is NO excuse to stay there if no rent has been paid!
As for security of tenure; the lenders won't allow anymore than a year's AST and also if you did give a year's tenancy without a 6 month break clause it causes all sorts of issues with premium tenancies and eviction etc.
LL have to abide by the lenders' conditions and this means tenants may NOT have security of tenure.
A LL should be in control of what he does with his asset at anytime he so chooses.
A LL can via the S21 process remove a tenant without any reason whatsoever and that is as it should be.
Most LL want their tenants to stay.
I have only wanted tenants to leave when they didn't pay me rent.
All the others vacated of their own accord.
So if a tenant wants long term security I won't be selling up for 18 years; any tenants out there want an 18 year tenancy...........................................................NO thought NOT!
To be able to remove a tenant in a timely fashion and that means not 1.2 or 6 months it means 1 month.
Why should I be expected to subsidise a tenant's lifestyle because they can't or won't pay me rent.
I am NOT a charity; my bank wants paying; that is what I use the rent for!
Until this country understands that you cannot be allowed to use the private asset of somebodies; in this case a private property unless you pay for it and if you don't you must vacate immediately there will be less rental property available to HB tenants.
This is just an economic reality.
The PRS cannot support the problems of HB tenants and should NOT.
However NOTHING will be done; which is why when the benefit cap comes in the next 14 days there will be mass non-rent payment.
It will take over 9 months to evict these tenants; possibly even longer with the undoubted massive increase in evictions.
The County Courts will be swamped!
LL will have to expect to cover the mortgage for at least 9 months.
I reckon a lot of LL could be bankrupted by this situation.
Hopefully we will see a mass deportation of these HB claimants up North where things are cheaper.
They just cannot expect to live in the expensive south-east; well they could but that would mean getting a job!!......................they won't be doing that!
They had better get a move on as all the Bulgarians and Romanians will be taking the rental accommodation available.
If HB tenants think things are bad now; you ain't seen nothing yet!?