Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Manni
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Sign Up21:44 PM, 28th March 2019, About 6 years ago
Can you share the epc, and cover the address on here?
For a mid floor flat with partial heating below (the shop) and a flat above.
Look at changing the bulbs to LED throughout, that will give a gain of average of 1 point.
How much insulation is on the electric immersion water heater and does it have a thermostat as that’s worth about 5 points.
If your energy supplier wants to get rid of economy 7 meter, then get your EPC done before that as a dual rate meter over a single rate can make a difference of 10 points. (Keep the dual rate)
If any of the rooms have decorative fireplaces get rid of it for the purpose of the report.
As an assessor I would record what I see, but I too would help the landlord within the remit of the law. As it’s my licence on the line if I get caught fudging reports.
Make sure that the assessor can see every and measure everything he needs, as if I can’t see it I’m going to assume it is as it was built, and as you said it’s 1900’s it not gonna help. If you water tank is boxed in, then uncover it etc
Hope this helps.
mary
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Sign Up21:45 PM, 28th March 2019, About 6 years ago
Reply to the comment left by Michael Barnes at 28/03/2019 - 19:56
Hi,
yes, I'm looking at my lease to see if i can do this, selling not an option with pizza restaurant downstairs, we bought without a mortgage as had had a large one on our London one, and bought this as a retirement idea with some of the equity. I will see about cavity wall insulation though. Have dug out the original EPC, and it suggests this as well as changing the storage heaters. Has been a good investment until faced with this EPC development. Everyone bing very helpful on this site, thanks a lot
Di Driscoll
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Sign Up23:05 PM, 28th March 2019, About 6 years ago
Reply to the comment left by Ken Johns at 28/03/2019 - 09:16
You can see most detail of all EPCs searched by address and with the details of the assessor - on epcregister.com
Manni
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Sign Up23:10 PM, 28th March 2019, About 6 years ago
Reply to the comment left by Di Driscoll at 28/03/2019 - 23:05
If you believe the report is wrong you can request for it to be cancelled by ringing the accreditation body at the bottom page. Assessors have a tolerance of 5 points any moment been this is not deemed a fail.
Just get an new assessor to advise you on what you need to get the E score from its current state, and see if he can advise you, he if he charges you £50 for the first then I would expect him perhaps charge £25 for the second one as they don’t need to data collect or draw plans, they just need new photos
Di Driscoll
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Sign Up23:20 PM, 28th March 2019, About 6 years ago
Take a look at the website of the Energy Saving Trust and Simple Energy Advice. The Centre for Sustainable Energy is based in Bristol and has a web page on storage heaters. https://www.cse.org.uk/advice/advice-and-support/night-storage-heaters
And there may well be other similar charities in other parts of the country to give specific advice.
Mike
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Sign Up1:27 AM, 29th March 2019, About 6 years ago
Trouble is, not many people are physicist, don't care what storage or electric heaters you have, or even gas central heating can be inefficient if you cannot curtail heat loss, new or high tech storage heaters cannot and will not change the buildings heat loss ability, heat escapes through windows, doors, gaps in doors, through walls and ceilings, and floors, so basics of efficiency lies in INSULATION alone, nothing else, if you could heat your house with just 5Kwh heat for the whole 24 hours , that is terrific, no matter what fuel you use, of course it matters only in the price, gas can be 3 to 4 times less costlier than electric, but that has absolutely nothing to do with the mechanics of heat loss, which is what the houses should be rated with, not what boiler you have or if it is electric or gas fired, thats is a total crap,
So how can you make any house thermal efficient, and the answer is just by lining it up with thick layers of insulation, and installing double or triple glazing, filling loft with layers upon layers of insulation, wrapy the whole house in thick insulating material, that is what will save pounds in heating, so rating energy proficiency should be based on heat loss and not on what fuel you use, otherwise why not burn wood that is scrapped in skips that can provide free heating, if you were to go around collecting all timber being discarded.
LED lights can save energy, preventing heat loss saves energy, using less kilowatts of energy is what matters, electric heating is actually 100% efficient as all heat generated by electric is dispensed within the heater straight into the room, not even 0.5% goes to waste, gas fired heating can be 10% loss in pipes wasting heat in floor voids, and other areas and through the flue, so being cheap is a false thing when you also have higher maintenance cost, replace a boiler every 5 to 10 years and spend £3000! does not add up to efficiency does it? Electric heaters are virtually bullet proof and requires very little maintenance or replacement.
So people who devised EPC rating are mad, illiterate, yes thermostatic valves on radiators can help maintain lower temperature in rooms that are rarely occupied, saves energy overall, cutting heat loss is what you need to focus on. So if landlords are required to install gas fired CH and hot water, then so be it, put the cost of repairs, service and gas safe certificates and factor them into rent, that means let tenants pay for it if that is what is needed.
Home ownners can save bucks by preventing heat loss, by insulating walls internally or externally where permitted, doing it internally may reduce the space if the insulation you are using is 100mm thick, which can give you best results and saves £££££££. Covering windows with thick curtains, insulating floor with several layers of carpets can do miracles, installing false ceilings stuffed with insulation can achieve more savings, so if you can make your house like a thermos flask, you could achieve AAAAA rating. So you need scientist involved in EPC rating not idiots.
Mike
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Sign Up1:46 AM, 29th March 2019, About 6 years ago
Reply to the comment left by Mike at 29/03/2019 - 01:27The whole point of EPC is how can you use less ENERGY, Old incandescent bulbs consuming far more energy is definietly out of the window, but don't forget it also gives you free 100 watts of heat in winter, so it is only ever inefficient in summer, so EPC it should not be based on what source of energy your house uses, of course the cost of electric is more, but overall Energy is measured in Kilo watts, not in pounds and shillings and pence, because as I said then gas fired heaters cost a bomb, and are highly dangerous, and require regular servicing and yearly safety checks, whilst electric is expensive but is virtually maintenance free, and has lower cost for installation and no pipes to run or leak, or bleed, or power flush, bla bla bla, when you pay gas bills the cubic meters of gas you use is converted into kilo watts, 1 cu meter is roughly 11.2kwh, so you pay for kilo watts and you will use more gas if your house has poor insulation, you will use less electric if your house has good insulation, some houses cannot have gas, so electric is the only choice, therefore it should not effect EPC rating which should be based on Kilo watt loss not on the type of energy and cost of energy you use. That is my opinion and is based on scientific facts, not on mad politics officials bringing laws in to making lives of landlords ever so harder, but pass the cost on to tenants, simple, increase rents, lay layers of insulation, charge £100 more in rent per month, advertise your property that it has 100mm insulation on all its external walls, saving energy bills.
Who is surprised that the rents have gone up far beyond imagination, is there any wonder!
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Sign Up6:45 AM, 29th March 2019, About 6 years ago
If the EPC is F rated then it's likely that a combination of heating and insulation will be required to obtain the uplift to an E or above. The likelihood is that your property is of solid wall construction.
My company (B-Ecosmart Ltd) can help with funding a project to insulate the property with internal wall insulation and we can also help with heating.
There is the potential of the work being fully funded dependent on the circumstances of the tenant.
Feel free to get in touch with me directly
http://Www.becosmart.co.uk
Chris@b-ecosmart.co.uk
0191 5819900
mary
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Sign Up9:52 AM, 29th March 2019, About 6 years ago
Reply to the comment left by Mike at 29/03/2019 - 01:46
Hi,
Yes thanks, I'm going to have to get on to the freeholder to see if they'd be adverse to me trying cavity wall insulation, if i can get it done with a grant, or not too expensively.
mary
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Sign Up9:56 AM, 29th March 2019, About 6 years ago
Reply to the comment left by Di Driscoll at 28/03/2019 - 23:20
Thanks, will contact this Trust