Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Michael Holmes
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Sign Up10:56 AM, 28th February 2017, About 8 years ago
Ignorance is bliss.
The H
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Sign Up12:01 PM, 28th February 2017, About 8 years ago
That fund will be cheaper than the £1M that Peterborough council spent at Holiday Inn accommodating homeless families in the first 6 months of this financial year¡
Claire Smith
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Sign Up12:16 PM, 28th February 2017, About 8 years ago
At least he acknowledges that 'good and ethical' landlords exist - unlike many other politicians!
Cautious Landlord
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Sign Up13:57 PM, 28th February 2017, About 8 years ago
Grants are/were the preferred Local Authority way to raise standards and used properly can be effective. I am sure that the money is not just going to slum landlords. The legislation is in place and has been for a long time to deal with the real rogue landlords. In our experience and having been fortunate enough over the years to have received significant grant support the local authority direct the funds to decent landlords too - accelerating the improved standards in the borough. Perhaps another example of a Tory MP who has probably not done his homework.
Gilly
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Sign Up15:22 PM, 28th February 2017, About 8 years ago
Slight distortions going on here, though it is difficult to accurately discover the whole story. Jackson mentions 900 properties without Gas safety certificates. Apparently these were carried out during the month before selective licensing was introduced (see related article on Peterborough licensing).
Maybe that's how many were due that month, but in any case it doesn't mean that the taxpayers are funding them - quite the contrary, they were carried out before the scheme was introduced.
The scheme mentioned seems to be that the Council leases and therefore takes charge of sub-standard properties and deducts 20% of the income over 5 years to cover repairs and maintenance charges, to bring them up to standard, which some landlords say they can't afford due to the legislation. I don't quite understand why they need a 1.2 million grant as this should just about be be self-funding, except in the first instance when the work needs to be done. I also don't understand why any landlord doesn't keep his/her properties in a state of good repair, though I sympathise that some of the work required for licensing is a nonsense and a waste of money. (Remember wash basins in every bedroom, then not; mandatory fire escapes, then forbidden fire escapes - our latest is to remove any fire fighting equipment, which was installed at some expense, except for a blanket).
Rogue landlords don't really exist - there are criminals who rent out sub-standard properties and ignore any legislation and there are Councils who do nothing about them but target the good landlords - the vast majority in my experience. I just wish we got a better press.
Gromit
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Sign Up15:41 PM, 28th February 2017, About 8 years ago
Reply to the comment left by "Claire Smith" at "28/02/2017 - 12:16":
A step up from being called parasites
Grumpy Doug
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Sign Up15:50 PM, 28th February 2017, About 8 years ago
Stones in greenhouses springs to mind
http://www.telegraph.co.uk/news/newstopics/mps-expenses/5310312/MPs-expenses-Stewart-Jackson-admits-claim-for-pool-work-was-excessive.html
Mike
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Sign Up17:06 PM, 28th February 2017, About 8 years ago
When Margret Thatcher introduced Poll Tax, it did not go too well we all know that, there were protests and riots, who bore the brunt of that situation? yes the innocent Police, because it was and still is their duty as part of their job to protect public from mayhem.
Now the Local Councils are introducing Selective licensing schemes all over, where they make Landlords responsible for Anti-Social Behavior, putting them in front line to combat Anti-social tenants.
Take for example, the police got caught in the Poll Tax mess, which was introduced by ill-thinking Politicians, the Police suffered from protesters violent reply to Poll Tax, I remember seeing on news where one police car was speared with a sharp object narrowly missing its occupants, they could have easily lost their lives.
Now I am in a situation, where one of my Tenant has become abusive, threatening, disobeying many of the the rules that comes with a licensing requirement, we the landlords are in the front line, not the Council Officials who ghastly implement such schemes onto all landlords to mainly combat anti-social behavior, all councils had power to serve notices on any landlord to bring a property in order as they had the power to prosecute any landlord regardless of the licensing scheme.
So now, if you as a license holder tackle a bad tenant, a tenant who starts dominating other good tenants, puts fear in them, puts fear in landlords by means of threats to him or his family members, who tells a landlord that he knows where you live if you tried evicting him, he knows the rules and can seek free advice from CAB, and anti-landlord scums like Shelter, so the bad tenants are given free lunch and full protection of the law, the good landlords fear their lives, become restless unable to sleep at night, they fear taking any action against such tenants, for fear of reprisals, we landlords have no choice but to swallow insults and losses from bad tenants and fear from loosing our license,
Right now I am in this mess with a tenant who was known to me and lived next door to me for 8 years, we had become friends, one day he was made homeless, I took pity on this fool, and provided him with free accommodation for 2 years, except that he paid the bills for utilities, and I agreed to pay half of the council tax as well, because the property was classified by the council as long term empty, whereas, I bought it as an extension to my main house that was getting smaller for me, and so i wanted to use the other property to ease on space that i was short of, as well as treat it as my second home, but my local council would not have it, they dictated that I cannot have my second home in the same street! I asked why not? they said usually people have second home near sea side or if they work far away from home! amusing!
I did not want to argue with them, so they imposed 1.5 x the council tax on my second home that they classified as long term empty, all the while its been there, I have been paying full council tax, it was also undergoing slow renovations at my own pace, which often stalled due lack of time and other commitments.
If it was my intention to rent it out, I would have done so from the day one, but it was really my second home and annex to my main house, about 20 doors away. I tried to by my next door but he did not want to sell, as that would have been really good for me, moving to a bigger house again was not on the cards, i did not want to leave the area,
So then the local council threatened me with a CPO, so just as well this guy I was talking about was made homeless, I inducted him into my so classified by the council as a long term empty property, so i got them off my back, now I regret that I got this homeless person and started to provide him free accommodation , so that satisfied my local council after they came to physically check that someone was indeed living there.
By this time, the local council had introduced Selective licensing, so after about 2 years, they wrote to me that I have not got a selective licence, and they would give me 14 days in which to apply for one without being taken to court for not having one, I phoned them back saying I do not require one as the person living in my property is not paying me any rent and he is not my tenant but a friend and he pays only towards utility bills.
They said even if he pays for any bills, they classify it as rent, so I must apply for a licence! It is unbelievable! So i replied to them " tell you what, I will pay his bills as well, and provide him rent free accommodation, as well as feed him and pay for his clothes and shoes, how about that? "
So this is what you are dealing with, Dictators, living under the umbrella of Democracy!
So practically, I was forced to become a landlord, against my choice, and start renting out my property, and apply for a licence, and now I am suffering from massive abuse and threats from this person, since becoming licenced landlord, I have to full-fill certain obligations, so when I started to tell this person he can no longer smoke indoors , as I obtained an HMO licence, and he cannot do many things, like bringing in friends to stay overnight as that would be considered overcrowding, and he cannot have many garden parties as that would cause nuisance and neighbors can get upset and report him to the council and that would go against my ability to hold a license, but all those strict conditions caused similar reaction to what Poll tax did for general public, it did not go well with him when I started to dictate him he cannot do this or that anymore, so he turned against me and is now threatening me and even said he is willing to go to jail for whatever length if I tried evicting him.
So now I am a victim of the policy of Newham Council, I did not want to be a landlord and stuff 20 people in my property to make money, it was my second home, for my use, it was not an empty property. Newham Council are Dictators so are all other councils who want to bring this Selective Licensing.