Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Patterson
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Sign Up9:51 AM, 7th November 2016, About 8 years ago
Hi Emily,
I am sorry to hear about your mother.
The good news about your accidental portfolio is that with your very low mortgage gearing it seems possible that Section 24 and the reduction in mortgage interest relief could very well have little impact on you initially. Assuming the properties are in your name, but you can manage this with Declarations of Trust if appropriate (please see >> https://www.property118.com/ownership-restructuring-for-tax-purposes/ )
The new tax issues really arise if you are planning on increasing your portfolio and using finance to do so, but then you could consider using a Limited company.
Dependent on what your plans are I would recommend you use a good accountant who understands property investment to manage everything in the most tax efficient way especially taking into account your retirement planning.
Emily Callaghan
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Sign Up11:05 AM, 7th November 2016, About 8 years ago
Reply to the comment left by "Neil Patterson" at "07/11/2016 - 09:51":
Hi Neil,
Thank you for posting my question.
I need to do the declaration of trust then as they are in joint names. My husband is way under the £43000 limit in his earnings. As the interest rate is so low at present, I am also considering changing the mortgage onto my property that I live in, which would be a lower rate so we can also pay off the capital. Is there anyone that I could approach to guide me (I am happy to pay for advice) on here as I am totally clueless as to where to find the right people.
Thanks again for your advice which has already been extremely useful!
Neil Patterson
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Sign Up11:13 AM, 7th November 2016, About 8 years ago
Hi Emily,
I would start with a great accountant. Please see the members profile and contact form for Neil Barlow at Pacific Limited who are the accountants we have used for over 20 years >> https://www.property118.com/member/?id=452
You should also find our tax planning page helpful >> https://www.property118.com/tax/
Emily Callaghan
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Sign Up11:33 AM, 7th November 2016, About 8 years ago
Reply to the comment left by "Neil Patterson" at "07/11/2016 - 11:13":
Thank you so much! I have sent a request to them - they are also local to me. Perfect.
Richard U
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Sign Up12:57 PM, 7th November 2016, About 8 years ago
Reply to the comment left by "Emily Callaghan" at "07/11/2016 - 11:05":
Hi Emily,
I think it's hard to comment on the small amount of information you have supplied. But, I can say I think it would be sensible to have a plan and consider the following:
If you want to use property as a pension income, then you need to have paid-off the mortgages by that point. How do you plan to do that?
Is the income you are making enough to fund retirement? Are you willing to take more risk? Your gearing is low, so perhaps you could expand your portfolio further? Or you could invest take your equity and put it in a pension - there may be tax benefits... (but clearly this would add to your costs short-term and it sounds like you need to maintain your income? I hope you are managing to put some rental income aside for a vacant periods/unusual repairs? This is particularly important if you rely on the income to live...
Emily Callaghan
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Sign Up13:39 PM, 7th November 2016, About 8 years ago
Reply to the comment left by "Richard U" at "07/11/2016 - 12:57":
Hi Richard,
Thanks for your comments. Yes, I do need an income of sorts. I am thinking of changing the interest only mortgage to a repayment, paying off the buy-to-let one with a owner occupier one on my house that I live in which is mortgage free at the moment. My husband earns enough to keep us with my funds used for holidays, meals out and paying for any rental property expenses. The house in Northumberland is 21 years old so in good repair and the tenants are very good and treat it like their own - redecorating etc, which we go 50% on if its new carpets etc. The flat in Norwich is an ex-council. Not the nicest, but in fair conditon in a 1970's 2 story block with tiny maintenance charges. We are thinking of upgrading the heating there - the tenant has been in situ for 5 years and wants to stay. My idea (might be not the best as I have no idea what to do really) is to keep the two rental properties for income, and when we get to our 70's, to sell and live off the pot of money. We have no children and what happened to my parents (saved all their lives and both became very ill and were unable to enjoy t he fruits of their labours) has taught me a rather hard lesson on the value of putting everything away for a future that may not happen. We used most of my father's saving pot to build an extension on the house where we live, which obviously was still a good investment, for them to both live at home. After over 5 years of caring, I have become exhausted and have had to sadly recently find a care home for mum, who remains very disabled needing 24 hour care. I am trying to balance, enjoying a reasonable standard of living now with the 'what if's' of the future. We both do have private pensions but the forecasts for these are dire.
Old Mrs Landlord
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Sign Up15:22 PM, 7th November 2016, About 8 years ago
Too late now, but from what you say it looks to me as though you would have been eligible for Carer's Allowance from the time you gave up your job. Did no-one mention this to you? Caring relatives save the state thousands, often at great personal cost.
Richard U
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Sign Up16:33 PM, 7th November 2016, About 8 years ago
Reply to the comment left by "Old Mrs Landlord" at "07/11/2016 - 15:22":
Emily, whilst you are right you can pay less interest by having a mortgage on your residential property, you cannot offset the interest for tax purposes - you could therefore end-up paying more...(you state that you are below the threshold, so this may not be a problem today) I think you are right to seek advice - if you don't feel confident researching this yourself.
On the face of it, your greatest asset is your house - some of which you don't use anymore. I appreciate most people have an emotional attachment to the homes, but if you were prepared to move to somewhere less expensive, you could bolster your pension pot/property portfolio dramatically.
Emily Callaghan
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Sign Up17:43 PM, 7th November 2016, About 8 years ago
Reply to the comment left by "Old Mrs Landlord" at "07/11/2016 - 15:22":
Hello Old Mrs Landlord,
thanks yes I did have carers allowance - £62 a week. Not really much considering but better than nothing. I have now given this up as from this week when my mother entered the care home full time.
Emily Callaghan
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Sign Up17:50 PM, 7th November 2016, About 8 years ago
Reply to the comment left by "Richard U" at "07/11/2016 - 16:33":
Hi Richard,
you are right, but as the house is owned jointly with my brother, I would rather stay put as I have no energy left to move at present. It does hold enormous emotional ties on us both as it is our family house, owned for 45 years. I am seeking advice as I do need to make some sort of financial plan to make sure that my affairs are correct and making me the best income/tax efficient arrangement possible. I am not a risk taker so probably will not add any more properties especially as the government seems to have it in for private landlords. This site has been a great help to me already.