Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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Google |
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_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Old Mrs Landlord
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Sign Up13:05 PM, 2nd February 2016, About 9 years ago
Hi Paul:
I must confess to being very irritated to your constant references to landlords "farming" people like livestock. We have tenants and farm sheep. Our tenants choose the property they live in at a "rack rent", i.e. a rent agreed between owner and tenant. They are free to leave with a month's notice. Our sheep have no say which farmer they belong to, or which field we put them in, or when we move them to another. In winter we choose whether to feed them hay, silage, concentrates or mineral lick buckets and when. Our tenants choose their own food and the time they eat. Best of all Our sheep have no control over their sex lives, in contrast to our tenants. Best of all for the tenants is that we do not choose when to send them off to market!
When the day comes that we have to cut our tenants' hair and toenails, worm them and administer their vaccinations, deliver their babies and pay to have their bodies incinerated when they reach the end of their natural life I'm sure we shall cease being landlords. Until then, about the only similarities I see between the two activities are the constantly-changing and increasing regulations to comply with and the poor financial return on work and capital. As you have worked on a pig farm I am sure you have not made this false comparison out of ignorance but merely for effect in your demonisation of landlords.
Our relatives who rent in Germany say conditions are very different from those you describe. These comparisons have been made in thoroughly researched academic papers featured on other threads on this forum which you would do well to to refer to check your facts. In both France and Germany there are many independent landlords with just a few properties and annual rent rises are the norm, in contrast to UK.
Demented Landlord
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Sign Up17:07 PM, 5th February 2016, About 9 years ago
Regard the stick man image:
Who gave George a spine ?
I thought he was totally spineless with his silly stealth taxes.
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Sign Up16:18 PM, 6th February 2016, About 9 years ago
Hi Mrs. Landlord,
Your suggestion that tenants CHOOSE to hand over their hard earned money in rent every month rather than be paying possibly far less in affordable mortgage repayments for a home they will own themselves is the problem. But it is a concept you choose to believe because it suits your argument for what I call 'people farming' and 'property aparthed.'
There are very few people who, given the choice between throwing away their money paying a landlord's mortgage on his/her 'investment unit' or 'keeping' their money in their own mortgaged home who would choose the former.
Tenants HAVE NO CHOICE BUT to rent because, thanks to unregulated property speculation landlordism THERE ARE NO AFFORDABLE HOMES FOR THEM TO BUY BECAUSE CASH RICH SPECULATOR LANDLORDS HAVE CONSTANTLYPUSHED HOUSE PRICES BEYOND THE REACH OF MOST AVERAGE WORKERS.
There are more than enough buildings for workers to live in, the problem is they are owned and controlled by a small minority of the population called landlords. As long as there are so many landlords there will be a perceived shortage of housing as tenants look for a way out of the endless trap of homelessness.
When the E.U. standards of legislated regulation are adopted by Britian and Ireland, i.e.
Mandatory nine year leases,
Rents tied to the cost of living index,
Six months notice to quit,
Six months notice for repairs,
Minimum living and storage space,
Utilities often included in rents
etc.,
Britain and Ireland will finally have become 'democracies' for all the people just like those E.U. member States which have become democratised decades ago.
Regards,
Paul.
Old Mrs Landlord
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Sign Up0:28 AM, 7th February 2016, About 9 years ago
Hi Paul
The point of my post was to address your analogy of landlords offering homes to people seeking to rent to the farming of livestock. I would never dream of being so insulting to tenants, (although I must admit a couple of our houses have been left like pigsties). My point was that tenants have the choice of renting from us or from some other landlord. as well as all the other choices I somewhat lightheartedly mentioned which livestock do not have, to show the fallacy of your comparision.
If tenants could buy at lower cost than they rent, then why don't they? We have bought properties which have languished on the market for many months and which we were told no owner/occupier would take on because of the work needed to make them presentable. Yes, am aware that some people have no choice but to rent especially since the credit crunch caused tightening of criteria. Some, however, including some who rent from us, do choose renting over buying. Some are renting because they have owned and suffered repossession, perhaps after job loss or divorce, and won't ever risk it again. Others want the flexibility of job mobility. Others again see the prospect of a mortgage as "a millstone round your neck" and don't want the responsibility of all the maintenance, redecoration etc. Some young couples openly admit they don't know how long their relationship is likely to last and say they will look to buy when/if it stands the test of time. We have found it's the people with poor credit history, no prospect of anything but a low-wage job, multiple marriages, or unwilling to make the sacrifices necessary to save for a deposit who have no choice but to rent. Admittedly this may be different in the London area with its ridiculous property prices.
Regarding the matters you assert are regulated in continental Europe which you would like to see here;
1. Nine year tenancies. Buy-to-let mortgages forbid long tenancies as the lender wants to be sure of rapid eviction of tenant, repossession of property and its resale in the event of mortgage arrears. However, after the initial fixed tenancy (usually six months) if landlord and tenant are happy the tenancy just rolls on as a periodic tenancy with the landlord having to give twice as much notice as the tenant. Landlords value long-term tenants who respect the property and pay their rent. Unless they exhibit anti-social behaviour, sublet without permission, fail to pay rent or give some other good cause for ending the tenancy, landlords are delighted for them to stay as long as they wish.
2. Cost of living linked rent increases each year - I wish! Bring it on, we'll be quids in! Government moving of the goalposts is the only reason rent hikes are inevitable in the next few years. This will also result in your desired drop in the number of landlords.
3. Six months' notice to quit is subject to the lender's conditions as in 1. above for those properties which are not owned outright by the landlord.
4.Six months notice for repairs is ridiculous. A water leak or electrical fault could cause untold damage and danger if the landlord is not allowed to fix it for half a year.
5. Sadly all modern homes are small and are built with minimal storage space. This cannot be blamed on landlords, neither is it in their power to remedy. Older properties have bigger rooms and some cupboards but were designed to 'breathe'. The single skin stone walls, high ceilings and chimneys usually mean that if they are insulated to bring them up to the minimum EPC standard for letting they suffer from condensation.
6. HMOs normally have utilities included in the rent as they have shared supplies. Naturally, this makes the rents higher. For individuals, it is impossible to calculate bills because people vary so much in their use of utilities. This measure would simply remove tenants' choice of making economies while simultaneously raising rents. Where the water supply is not metered but a fixed sum is payable annually in advance, it is normal for the landlord to divide by 12 and add the cost to the rent,
As regards your assertions about rental conditions here vis-a-vis in continental Europe, I recommend that you download Towards a Sustainable Private Rented Sector by Professor Christine Whitehead and Kathleen Scanlon, respected and very experienced housing researchers, available free as a pdf, which has a thorough comparison of renting in the UK and other western economies. You have said I choose to believe certain things, as you yourself do. I would like you to know that the things I believe are based on evidence, research and a lifetime's experience.
As this thread is supposed to be about George Osborne I shall not be replying to you again, but I urge you not to compare tenants to cattle, to think for yourself and examine evidence with an open mind rather than trying to make every situation fit some preconceived, pseudo-Marxist, cliche-ridden, prejudiced view of society. Unfortunately, life isn't fair and never will be. Neither politics nor revolution have the answers. We all have to come to terms with that.
Regards, OM Landlord
money manager
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Sign Up12:16 PM, 21st February 2016, About 9 years ago
Reply to the comment left by "Paul Newsome" at "06/02/2016 - 16:18":
"There are very few people who, given the choice between throwing away their money paying a landlord’s mortgage on his/her ‘investment unit’ or ‘keeping’ their money in their own mortgaged home who would choose the former".
Then why, pray, is there so much demand for Council/HA properties? Presumably all such renters are stupid?
I have tenants who could buy but because of job mobility find renting more attractive; their business lives unhindered by maintenance issues and a certainty of occupancy costs. I have international executives and students who could not buy, at least not viably so, and who bring valuable fx to George's coffers, would you send them all home?
With just 16% or so of total housing stock in the PRS the notion that private landlords control the housing market is without foundation.
I am not unmindful of the hurdles that aspirant homeowners face but a one size fits all viewpoint is neither effective nor helpful in a highly fragmented arena such as this. You may remember that the financial crisis in the US was partly as the result of no-hope NINJA (no income, no job or assests) borrowers being suckered in to buying a home which they subsequently lost, the same could easily happen here with your "all should buy" mantra.
money manager
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Sign Up14:46 PM, 21st February 2016, About 9 years ago
Reply to the comment left by "Paul Newsome" at "21/02/2016 - 14:14":
Paul, you finally came up for air.
You obviously feel the situation intensely and possibly from a personal perspective but in that intensity also miss some basic points. One contributing factor to that fall in owner occupation, despite the longest period of ultra lower interest rates, is the FSA inspired MMR leading to tighter lending criteria and the now near mandatory repayment mortgage both of which measures were seen as protecting the consumer from their own folly, that's not any landlord's fault.
Secondly, the idea that aspirant owners will be showered by reduced price properties as some private landlords sell, even if assuming that location and property characteristics are a match, a big if, is likely to prove the cruelest of the Finance Act measures.
As announced by Grainger they have every intention of buying existing stock (which will then be lost to the resale market longterm if not permanently) and not adding to it and it is quite likely that others will do likewise. Ergo, OO'ers may well find more properties on the market but also a great deal of demand from incorporated buyers with deep pockets and finance in place. That shower is likely to be a cold dose of realisation of Osbourne's deception.
Chris Byways
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Sign Up20:34 PM, 21st February 2016, About 9 years ago
I think Paul has been issued with a s21. He might be found on HPC, though.
Chris Byways
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Sign Up9:28 AM, 8th March 2016, About 9 years ago
HEALTH WARNING
The above posting is to provoke, ie a troll.
By all means comment on matters of general interest, IE security of tenure etc, how it might impact on mortgagors, hence availability to the rental sector and thus to tenants. Etc.
But don't waste your time trying to inform Paul of the basic facts, he is on a mission, a 'frolic of his own'.
Old Mrs Landlord
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Sign Up11:40 AM, 8th March 2016, About 9 years ago
Hi Paul,
I see you're back and still, with absolutely no sense of irony, applying a Middle Ages model to twenty-first century conditions. Also, ignoring my personal experience described on another thread of the differences between farming animals and providing accommodation for fellow human beings, you still describe landlordism as "people farming". How insulting to people who rent their homes! If you insist on this analogy then I would say that the corporate landlord model you so admire of large blocks of identical flats compared to individual landlord owned houses equates to the difference between battery hen farming and the free range system of egg production, with the major exception that the corporate model results in a higher priced product in order to give a sufficient return to their investors.
As a landlord of 11 years experience, with some properties whose rents have not increased in that time and with tenants who have been happy with us for many years, I object to being classified as an "amateur fly-by-night speculator" involved in a "racket" and not subject to regulation. Nothing could be further from the truth. Leaving aside your preposterous statement that landlords charge whatever they like, in fact until Clause 24 of the housing bill in last summer's budget very few landlords raised rents annually by as much as with inflation, which you set out as a desirable limit to be legislated for. As for the desired legislation for security of tenure, why on earth would a landlord wish to evict a tenant who treats the property properly and pays the agreed rent on time? It costs time and money to change tenants and is never done without good reason.
I should be interested to hear how the new tax regime will result in more tenants being able to buy their own homes. As has been demonstrated repeatedly on this forum, the inevitable rent rises will only make it more difficult for them to save for a deposit.
As you say, time will vindicate either your point of view or that of the professional landlords who post on this forum.
By the way, Mr Alexander is leaving the "landlordism racket" because his business model has been rendered unviable by a stroke of the pen of George Osborne. His many tenants will be seriously inconvenienced and he has been obliged to leave the country to avoid bankruptcy.
Old Mrs Landlord
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Sign Up11:44 AM, 8th March 2016, About 9 years ago
Reply to Chris Byways,
I understand how you feel about Paul Newsome, but he is not incapable of learning. At least he now spells apartheid and demesnes correctly!