Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
terry sullivan
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Sign Up10:37 AM, 27th July 2021, About 3 years ago
if in England--you cannot be made to erect or fix a fence. if it is dangerous you can just repair or remove
nice side--if you do replace--is facing your property
otherwise he can go jump
paul kaye
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Sign Up10:41 AM, 27th July 2021, About 3 years ago
you can face the fence any side you want.I did one on my property and was not going to pay £1200 and have the best side facing away from me.!
I have also made a fence by putting in posts(on my land)
and using gravel boards (you can get them as long as 4 metres) I leave a small gap between each board(to allow for expansion etc) next door will see the posts and you will not.The boards are screwed on from your side
Having said this no one is obliged to put up a fence
some properties have the boundary marked by small concrete posts with wire running through them.
Check the deeds to find out who's boundary it is(marked with a T on the deeds,if the T is on your property,the boundary is yours.
Martin
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Sign Up11:44 AM, 27th July 2021, About 3 years ago
I would put up posts and use panels that include feather edge and they look largely the same both sides, in the long run panels are easier to replace when the next wind arrives. They are 20-30% dearer than standard ones.
Leave the chicken wire up and if he does not like it tell them to put a fence up on their side could be one solution but not good for future relationships!!
Maybe send him a letter/note through the door, with a picture of post and panels you intend to use and get him to agree it in writing to the fence and access to put it up.
Seething Landlord
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Sign Up12:35 PM, 27th July 2021, About 3 years ago
Reply to the comment left by Vixxyb555 at 26/07/2021 - 16:48
To be absolutely clear, how do you know that it is "your" boundary and fence?
Is there anything in the deeds requiring you to maintain a fence; if so, is the type of fence specified?
yl2006
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Sign Up13:12 PM, 27th July 2021, About 3 years ago
That you're neighbour is entitled to the nice side is an urban myth.
If I remember rightly, when putting up a fence, you erect the posts on the boundary line, with the rails in between. You then put up the boards on your side of the posts, as you're not allowed to trespass on your neighbours land to do this. This means that you automatically get the nice side.
Jo Westlake
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Sign Up14:10 PM, 27th July 2021, About 3 years ago
For most modern properties you know which fences you are responsible for by looking at the Land Registry document. There are T markings on the plot map. Older properties may not have this on the documents but often have quite lengthy written Deeds detailing who is responsible for what.
I thought the nice side of a feather edge fence usually went on the other side for various practical reasons.
If the fence is the outer boundary it gives the property greater kerb appeal if the nice side faces out. It is also harder to climb the nice side so is better for security. When used to separate neighbouring houses it's a bit harder to see the logic, especially as you need to physically be in the neighbours garden to nail the boards on for them to have the nice side.
Dennis Leverett
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Sign Up14:13 PM, 27th July 2021, About 3 years ago
We had a similar problem couple of years ago with fence blown down in gales, luckily fell in our tenants garden, it was past its sell by date. Our tenants are lovely people but neighbours are awful. The neighbours had recently spent a fortune having that faux grass laid in whole of garden and as soon as fence came down were threatening to sue us for what I have no idea. We were refused access after asking very nicely so arranged a day with tenants and my builder friend to replace fence. We turned up with me helping to get it done in a day and received a lot of abuse from neighbour but we just ignored her even when she filming our every move. We did not need access because posts were put in as they were and we used panels that fitted between posts and fixed with brackets on our side, same with gravel boards. The builder noticed that the faux grass had been laid totally wrongly, the garden sloped away from the house, and was already sinking in places on the joins. But "oh joy" when we got to the last post at bottom of garden, we discovered a drainage channel that was put in for the faux grass had no soakaway and had been exited under the fence into our garden and beneath a section of decking in our garden. The ground had been washed away a bit and the decking supports were rotting. We took pictures and my builder gave us a quote to put it right. When we left after a long day the neighbour said she would send us a bill for cleaning the faux grass as we had got some dirt on it. My builder said ok and gave her his address to send bill. We got a bill £200 to clean the grass which really had no dirt on it because we brushed any off as we went along, we sent her a bill for £600.00 with pictures, for correcting the soak away plus explaining all the faults with the faux grass that if she wanted we would correct it for £4,000.00. A very embarrassed husband apologised profusely for his wife's actions to our tenants and asked them to pass it on to us and that was the last we heard. I wouldn't normally waste my time and breath on such people but sometimes they hit a spot.
Dennis Forrest
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Sign Up14:34 PM, 27th July 2021, About 3 years ago
Reply to the comment left by Y Lana at 27/07/2021 - 13:12I am not sure you are right as to which side the fence posts should go. On all new building developments, and I have lived on several, the fence posts are put in on the side whose boundary it is and the panels are fixed to the other side. This makes sense. This means that when the timber fence posts go rotten, and they all do eventually then you can replace the fence posts with most of the work being carried out when standing on your own land without having to work excessively from your neighbours garden. The panels, if they are tanalised and also treated with a preservative last for absolutely ages. It's always the posts that go first, usually breaking off at, or just below ground level. In our present garden the left hand side boundary is the responsibility of our neighbour and we see the panels on our side but on the right side which is our boundary we have the fence posts on our side. The fences are now about 20 year old and we have had to replace at least 6 fence posts but no panels. Our local handyman has found that if you can catch the fence posts before they actually give way you can save a lot of time and money by inserting a new post in front of the existing one, to a height of about 5 feet above ground and has used very long coach screws to bolt the new reinforcing fence post to the old one.
Ian Cognito
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Sign Up14:52 PM, 27th July 2021, About 3 years ago
Reply to the comment left by at 27/07/2021 - 14:34
If access to neighbour's side not a problem, my preferred option is normally to bolt existing wooden posts (cut-off above rot) to new part-height concrete posts.
As the new posts are sunk in concrete rather than simply driven into the ground, they will not move and will never rot.
Disadvantages are cost and aesthetics.
yl2006
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Sign Up15:19 PM, 27th July 2021, About 3 years ago
Reply to the comment left by at 27/07/2021 - 14:34
@silversurfer2017, you may be right when it comes to building sites, as the developer would usually have a right of access to both sides of the fence being erected and can thus choose which side s/he wants fairface. In this case, however, the landlord doesn't have the right of access to the neighbor's land and without that has to do all the work from his - thus the boarding goes up on his side.