Tenant insists on gas fire replacement!

Tenant insists on gas fire replacement!

16:40 PM, 18th September 2020, About 4 years ago 23

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Hi, first-time landlady here, hoping for advice. When my tenants moved in 3 years ago there was a gas cooker, fire and central heating. The cooker was old and so when they complained it wasn’t working, I replaced with an electric one. They weren’t happy but agreed.

This cooker needed replacing before the end of the warranty then needed repairing again just out of warranty (faulty thermostat). I admit it wasn’t a great cooker, but was all I could afford. It still gives problems but they seem to accept it. The wife complains but not much I can do.

At the last gas inspection, the gas fitter said the fire was completely unsafe and should not have been passed, ever! It’s switched off now (has been since May) and I intended to replace with electric. Tenant very unhappy, started talking about health problems and listed a number of other complaints. Accused me of profiteering by reducing cost of annual inspections. I replied that if she didn’t want to live in my house she didn’t have to. Would have served eviction notice (threatened to, in fact) but, of course, I’m not allowed because of covid-19 rules.

Currently, stalemate. I don’t want a new gas fire in there. She doesn’t want an electric. Husband is more reasonable, but she is the one with apparent “health problems”.

I need to raise the rent. Can I evict if they refuse to pay increase? Can they force me to replace gas fire?

Sorry, I am a bit new to this and I’m not sure I want to carry on.

There must be less stressful ways to earn a living!

Bidipus


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Clint

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10:03 AM, 21st September 2020, About 4 years ago

The gas fire being condemned should automatically mean to you, that it must be replaced. There may be central heating in the property but, if you let it out with a gas fire and the tenant wants this, it is your duty to replace it.
Welcome to the life and duties of a landlord. This I would say, is one of the very simple problems you will encounter as a landlord

Simon M

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10:33 AM, 21st September 2020, About 4 years ago

These aren't normal times - due to the virus it seems likely you'll have these tenants for the winter. If they pay their rent reliably I'd try to shift the relationship between you. I'd say I was rethinking the fire and ask them if they still really want a gas fire, then replace it - the central heating isn't relevant. The tenant will be happier with what they see as their win. I'd be firm with the cooker but it must be working, so if it breaks again have it repaired quickly. In my view, better to take the certain six months' rental income. In the Spring everything should calm down and you can consider your options.

john glynn

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11:03 AM, 21st September 2020, About 4 years ago

Several points in your post concern me. Firstly you replaced a faulty gas cooker with a cheap inferior electric one which has now developed an ongoing fault. Despite your tenants raising this issue with you on several occasions you still haven't had it repaired or replaced. Why? Why should your tenants have to put up with a faulty cooker? You are obviously running a profitable BTL business (otherwise you wouldn't be doing it) so you can afford to at least repair it. More worryingly your tenants were also using an unsafe gas fire which has subsequently been condemned. You were advised that it should never have been passed so if this is the case then you must have (a) Failed to provide an annual Gas Safety Check & Certificate or (b) Took the cheapest possible option and paid the local unqualified cowboy to provide a Mickey Mouse certificate. Not only is this a legal requirement but you also put their lives in danger. Your tenants have legitimate concerns yet your instinct is to come on here looking for advice on how to carry out an obvious revenge eviction. Bidipus you are an utter disgrace and it is landlords like you that give decent ones a bad name!

Jo Westlake

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12:02 PM, 21st September 2020, About 4 years ago

After a tenant had a very painful accident with a gas cooker I have replaced all of my cookers with electric purely for safety reasons. The tenant used a teatowel to pick up a large pan of boiling water. The teatowel got caught on the spiky metal pan support on the top of the cooker and the whole pan of water tipped over tenants legs and feet. Resulting in several weeks off work and daily trips to hospital for dressing changes.

I'm not keen on gas fires either. Mainly due to the potential misuse. Drying washing too close to a gas fire is my main concern alongside tenants sealing up required ventilation. Removing a gas fire from an existing tenant may be tricky though and it's something I would give in over to retain a good tenant. The time to remove gas fires is between tenancies. As long as the EPC is fine without one it removes a safety hazard and a maintenance obligation.

Personally I favour gas central heating with either smart controls or a good programmer.
Electric cookers or oven and hob combination at about £300 plus a 5 year warranty.
Any additional heating (usually towel radiators) is electric with a timer and thermostat.

Graeme

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12:42 PM, 21st September 2020, About 4 years ago

Look after your tenant. There was a gas fire and gas cooker at the start of the tenancy and which sets the expectation. If the offer of using electrical appliances has been rejected by the tenants then put in appropriate gas appliances.

Neilt

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13:11 PM, 21st September 2020, About 4 years ago

Reply to the comment left by john glynn at 21/09/2020 - 11:03Thoroughly agree with you John. The gas cooker should immediately have been replaced like for like - or better.
The property came with a gas fire so it should have been replaced with a gas fire, no matter what the cost. Unless of course the tenant agreed that an electric one would be as good or better.
We should not be here to make a quick buck, we're supplying a service and it should be top shelf.
If you can't take the heat get out of the kitchen comes to mind.

paul kaye

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13:17 PM, 21st September 2020, About 4 years ago

I agree with the comments regarding what was in the property,when the tenant moved in.
If there was a gas fire,then a gas fire is what they should get,unless you can agree otherwise.
All my tenancy agreements clearly state,that gas fire has been capped off for safety reasons and the tenants signed for that fact when they signed the tenancy agreement. All this comes from experience having been a landlord now for over 20 years.
I supply a cooker in all my homes I rent out.I never supply appliances and having rented properties for over 20 years this has never been a problem ever.
In one of my properties I excluded the use of one shed(as I keep stuff in it)
I excluded the use of a bathroom on the ground floor because it had a steam shower and whirlpool bath.All this agreed in the tenancy.and seeing they had another bathroom,plus ensuite,plus another shower room,plus another downstairs w/c I was justified,as the rent charged would not reflect giving them the steam shower etc.Being a landlord is like walking through a mine field ! walk carefully.
So if you need to exclude things,just have it drawn up into the tenancy,it is not rocket science.

zhorik

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8:48 AM, 26th September 2020, About 4 years ago

if there is an alternative form of heating then simply ensure that the old gas fire cannot be used. The tenant has no grounds to complain, it is probably that the gas fire is cheaper to run which is their problem.

Able Services

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16:26 PM, 28th September 2020, About 4 years ago

Your Tenants sound very much like mine. You do something for them and they come back with something else. I had the gas fire taken out as it was unsafe. The Tenant told me he did not us it, I gave them an electric one to fill the hole in the fireplace. Then he said they used the gas fire, I have left it with the electric one. The Gas boiler is new so there is plenty of warmth. If you do increase the Rent, use the Shelter increase. With this they have 7 days to object and it starts in 12 weeks from the notice. When I asked my Tenant to leave the property, someone told him to go to the Council and complain about the state of the property. This backfired on him, they said the house was very good.

paul kaye

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16:42 PM, 28th September 2020, About 4 years ago

I have had enough with BTL and will let this clown government house people
NOT ME ,FREE !!!!!!!!! will sell up asap

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