Tenant broken shower door?

Tenant broken shower door?

9:42 AM, 7th June 2024, About 4 months ago 20

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Hi, was wondering if anyone has had a similar issue.

My tenant has broken the shower door, not sure how or why, but its happened. I have tried to find a replacement shower door, but have struggled, the only option is to replace the shower enclosure at a cost.

I’ve informed my managing agent that the tenant should be responsible for the full cost of the replacement. However, the agent has suggested that the tenant should only contribute a certain amount.  My argument is that if the tenant had not broken the shower door, I wouldn’t be facing this expense at all.

Does anyone know what is correct in this case please.

Thanks,

CP


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Cider Drinker

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10:22 AM, 7th June 2024, About 4 months ago

How old is the shower door?

If it’s over 20 years old, I’d pay in full. If it’s 10 years old, I’d consider asking for a 50% contribution.

However, it could be covered on your buildings’ insurance.

New glass could be ordered from a local glazing company. If it’s the frame that is damaged, it’s probably repairable.

To replace new, it probably wouldn’t cost more than a few hundred pounds plus labour.

Nikki Palmer

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10:27 AM, 7th June 2024, About 4 months ago

How about you suggest to the managing agent that the tenant could claim on their contents insurance............

I agree though that had it not been broken then you shouldn't be paying anything at all.

Perhaps a local plumber or plumbing supplies have taken one out that is similar and the replacement is sat in a skip somewhere...

Martin

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10:35 AM, 7th June 2024, About 4 months ago

Depending on age, I would charge them around 50%, my experience has shown me "letting it go" other things accidently break. A shower cubicle should last around 15-20 years.
A shower encloser from someone like Howdens would cost around £200-250 at the most and a similar price for labour.
Always increase the rent annually even if its £20 per month, as costs like this always appear.

Frank Jennings

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10:46 AM, 7th June 2024, About 4 months ago

Yes, happend to me. Not quite as bad as your situation. I decided to repair at my own expense and raise the rent to pay for this and other damage caused. I think the tennants preferred this too, as it gave a working budget for running repairs etc. Some tennants are very careless and the rent incresses should reflect this.
If the tennants turn out to be good and careful, then you can always give them a bonus repayment of rent, as a good will gesture. £1000 payment to good tenants that leave the property in good condition when leaving, would be very welcome. You just need to budget for these things.
Good luck and I hope you get the shower door sorted.
PS you might like to take this opportunity to refurbish the shower and get one that dosent need doors, like a walk in shower? That way it's less likely they will break anything else.
Regards.

Cider Drinker

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11:03 AM, 7th June 2024, About 4 months ago

Reply to the comment left by Nikki Palmer at 07/06/2024 - 10:27It wouldn’t come under contents insurance. It’s the landlord’s building insurance,
Tenants deserve better than skip finds.

Judith Wordsworth

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11:43 AM, 7th June 2024, About 4 months ago

Repair or replace it like for like and just pay for it. Have you contacted the manufacture for a replacement door?

Runners get stiff / jam after years of usage.

Just claim it off your allowable expenses as a repair/replace/renew. Not worth the excess to claim on your buildings policy

Reluctant Landlord

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11:51 AM, 7th June 2024, About 4 months ago

go back to agent to explain that if tenant has agreed damage was caused by them they they should pay for repairs because if nothing had happened then nothing would need repairing, but in this case unfortunately a simple replacement - a straight forward for like for like is not possible and the only viable option looks to be a new enclosure. (Remind them this would happen if the situation occurred in their own home so result would be the same).
Either you or the agent get quotes for this replacement and show the tenant when they come in. Tenant can either pay now for the work carried out (lowest quote presumably) OR if you are able to increase the rent, you could up that now to take account of the cost of the repairs going forward. Other option is if it is a good tenant, you can offer them to pay you back separately in installments for the cost spread over an agreeable time? (get this is writing and if not can be taken from deposit if they left before paying it off)
OR make a claim on the insurance and ask the T to pay the excess (if cheaper than the cost of the work??)
If the damage though can be attributed to its age you may want to ask for a contribution to the replacement cost.
As ever if you can discuss with the tenant in a sensible approach, then agreement can usually be found.

Reluctant Landlord

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12:27 PM, 7th June 2024, About 4 months ago

Reply to the comment left by Martin at 07/06/2024 - 10:35
perhaps LL to pay for parts and T to pay for labour is a viable solution?

Nikki Palmer

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12:28 PM, 7th June 2024, About 4 months ago

Reply to the comment left by Cider Drinker at 07/06/2024 - 11:03
I think you've missed the point - I know of plumbing merchants that have good quality units that get replaced - I'm sure you know that's exactly what I mean.

I also disagree with you about contents insurance - tenant's insurance with accidental cover to Landlord's fixtures and fittings has been around for years. If tenants have their own contents to cover it would make sense for them to have the additional policy.........it saves them having to pay out of their own pockets or forfeit deposit deductions

CP

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15:31 PM, 7th June 2024, About 4 months ago

Hello All

Thank you for a quick reply and appreciate the support from you all.

So,the door frame is nowhere to be found, my only option is to replace the whole of the shower enclosure. so will cost me, the agent has said the tenant will pay £100 towards the cost and the rest is seen as betterment, I think the management agent just wants an easy life.

I would like the tenant to put up a fair offer but think that will not happen. So just going to replace the unit now. and put up the rent when it comes.

Thank you all

CP

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