Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Dylan Morris
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Sign Up10:09 AM, 1st June 2022, About 2 years ago
Could be a problem with mortgage lenders most wouldn’t accept a gifted deposit from the Vendor.
Beaver
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Sign Up10:33 AM, 1st June 2022, About 2 years ago
Reply to the comment left by Dylan Morris at 01/06/2022 - 10:09
That's what I'm wondering. And I think for it to be tax deductible rather than a gift it might have to be some kind of loan. So you'd need a solicitor to set that up and you would not only have to consider the fact that the tenants would need cash for stamp duty, they also have their normal fees plus probably additional fees to set up the loan note.
What I'm also curious about is that this is driven by the need to upgrade the properties to be more "eco-friendly". I haven't taken social housing tenants for years so I don't know much about it. The risks have been just too high since the government changed the rules such that if the tenant was found to be ineligible for housing benefit the social housing people could come back and get the money back off the landlord. And that happened without giving landlords any powers to check that social housing tenants were eligible. So that made it just too high risk.
About the only possible benefit of social housing tenants that I can think of is that some of them might be eligible for grants to upgrade their rented properties and improve the EPCs. So why aren't Mick's tenants doing it? I'm genuinely curious. Is it because the numbers don't stack up even if the tenant can get a grant? Or is it something else?
Dylan Morris
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Sign Up11:16 AM, 1st June 2022, About 2 years ago
Reply to the comment left by Beaver at 01/06/2022 - 10:33
A Vendor’s loan to fund the deposit would be unacceptable to mortgage lenders as well.
Beaver
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Sign Up11:37 AM, 1st June 2022, About 2 years ago
Based on an average property price of £130K tenants would need not only the deposit, but also the stamp duty and whatever professional fees the lender required. And I can't quite see how Mick's going to get the deposit to the tenant so that the tenant can get it to the lender and still make that deposit tax deductible to offset against his CGT bill. There probably is some kind of legal vehicle that would make that possible although I don't know what it is and I suspect it would need professional fees to set it up and execute it.
And I'm still wondering why the tenants can't or won't apply for grants to improve the EPC of the properties if this is driven by the cost of eco-improvements.
Mick Roberts
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Sign Up16:44 PM, 1st June 2022, About 2 years ago
Reply to the comment left by Dylan Morris at 01/06/2022 - 10:09
Yes Dylan, we got this March 2020 as soon as Covid hit. Got close with one tenant & they pulled the gifted deposit mortgages.
Mick Roberts
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Sign Up16:45 PM, 1st June 2022, About 2 years ago
Reply to the comment left by Beaver at 01/06/2022 - 10:33
Do u know what Beaver, You've just made a very simple point that I'd totally missed. probably cause I bought most my houses before 2004 & the last of the majority in 2008, so stamp duty I don't think about. If we get close, I may have to ruddy pay that too then.
I've just had 46 free boilers fitted for tenants on Benefits.
None of us know at moment what's happening with the DEFINITE EPC & grants etc. I had call this morning, Grant assessor told me EPC C definitely in 2025, is it? I've not heard clarification yet. The homeless from this will be shocking. He said wasn't like that to an E. I said Aah that might be just needing a boiler, to a C while tenant living there in 2028 ripping floors up for insulation.......
Beaver
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Sign Up16:55 PM, 1st June 2022, About 2 years ago
Reply to the comment left by Mick Roberts at 01/06/2022 - 16:45
I've looked at the various options for improving EPC and the numbers never seem to work out. I don't have lots of benefits tenant so I'm ignorant in this area, I know very little about it. But if you make an investment and improve your property for many items that's capital investment not revenue expenditure and you can't offset it against rents. In my own home if I were to improve my property and increase both its thermal efficiency and value at my age I'd probably never get the money back. All that I would be doing would be to increase my children's inheritance tax bill at 40%. It would make way more sense for me to replace the solid fuel burner with something more efficient and leave the kids to do something about the house when I'm dead.
Wouldn't it make more sense if you could offset that against your IHT bill? Wouldn't it make more sense if you could offset carbon reducing improvements against your rents? If you could access grants for installing renewables without putting in CWI or dry-lining if your houses had solid walls? Or offset these costs against your tax bill?
Wouldn't it make more sense if your tenants could easily access grants?
I don't know what your solution is but I wonder if you could split your portfolio into those properties below the stamp duty threshold where neither you nor the tenant has any prospect of getting a grant with you as the landlord, and those properties where the tenant could get a grant (if it's worth it). And then sell when the work had been done and the property was improved,
I don't know though because I'm really ignorant on this subject. Whenever there's a grant around I always seem to be ineligible for it or the cost of the total works far exceeds the value of the grant. I'm on this site to learn though because other people know way more about accessing grants than I do and seem to be better at finding their way around the rules.
Mick Roberts
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Sign Up17:56 PM, 1st June 2022, About 2 years ago
Reply to the comment left by Beaver at 01/06/2022 - 16:55
I'm not too concerned with the tax things. I've had enough of thinking all me life & more so with the Govt & Council Tax attacks last few years. I go on holiday when I want where I want, got the cars, just want to do that without think I'm going to prison cause someone too battery out smoke alarm.
We may be getting grants for these things who knows, lot of us have gave up till proper clarification.
Try this chap who rang me today if u want to know about grants, he seems to know about ECO 4 coming up Gary Peacock Gary 07734 070108
Beaver
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Sign Up18:07 PM, 1st June 2022, About 2 years ago
Reply to the comment left by Mick Roberts at 01/06/2022 - 17:56
Thanks for the tip on grants. The last time I looked you couldn't get a grant unless you earned less than £25K as a household. But if you earned less than £25K as a household then under current mortgage rules you also wouldn't be allowed a mortgage whether you had a deposit or not. Always seems to be a catch 22 somewhere.
But if you were a benefits tenant earning less than £25K per household it might be that you could get a grant towards improving the EPC. And that might at some point help you sell.
Of course you might not have the time or energy to do this if you've been ground down by the regulations anyway. You might just want to get shot of the problem and I understand that if you've spent years trying to get money out of the Universal Credit system.
If you offload these properties and they are sold to owner occupiers (i.e. it's their Principle Private Residence) then they don't have to worry about the EPC. You don't need an EPC for your PPR and you can still live in it if it's at Band E (social housing providers don't seem to have to bother with all this bureaucratic stuff either). So being owner occupiers they can just open up the chimney and burn coal. I wouldn't judge them for that; good luck to them.
Beaver
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Sign Up18:45 PM, 1st June 2022, About 2 years ago
Reply to the comment left by Beaver at 01/06/2022 - 18:07
PS: Not sure whether you missed that but if they earn less than £25K per household then they won't satisfy the current mortgage lending criteria whether you find some way to get the deposit to them or not. I.e., that's not happening anyway. They'll need probably the last three months of salary payments showing that they have a job and are earning £25K+ per year or if they are self-employed they'll need accounts for the last two years showing more than £25K or the relevant partnership or self-employment form from HMRC showing that they've earned £25K+ for the last two years. Without that it's just not happening.
But below £25K they may be eligible for grants.