Tag: Complaints
![Report reveals rise in agent complaints and landlords feeling dissatisfied](https://www.property118.com/wp-content/uploads/2017/06/PRS-Sean-Hooker-250x250.jpg)
Report reveals rise in agent complaints and landlords fee...
The Property Redress Scheme’s annual report paints a picture of a property sector facing challenges with agent complaint enquiries...
![Council slammed by Housing Ombudsman for poor repairs and complaints handling](https://www.property118.com/wp-content/uploads/2022/11/Richard-Blakeway-housing-ombudsman-250x250.jpg)
Council slammed by Housing Ombudsman for poor repairs and...
A special investigation by the Housing Ombudsman has exposed how Hammersmith and Fulham Council failed to provide adequate repairs...
![Social housing tenant complaints could exceed 1 million](https://www.property118.com/wp-content/uploads/2017/11/Complaint-250x250.jpg)
Social housing tenant complaints could exceed 1 million
The number of complaints being made by social housing tenants could be much higher than the official figures suggest, a new report...
![Landlords’ complaints over councillor’s ‘entitled parasites’ comment dismissed](https://www.property118.com/wp-content/uploads/2023/12/Councillor-Ross-McKenzie.jpg)
Landlords’ complaints over councillor’s ̵...
An independent councillor who referred to private landlords as ‘entitled parasites’ on social media has had complaints...
![Housing Ombudsman orders social housing landlords to improve complaint handling](https://www.property118.com/wp-content/uploads/2022/11/Richard-Blakeway-housing-ombudsman-250x250.jpg)
Housing Ombudsman orders social housing landlords to impr...
The Housing Ombudsman has revealed that it issued 52 orders to social housing landlords for failing to handle complaints properly in...
![Social housing complaints soar amid poor conditions and safety issues](https://www.property118.com/wp-content/uploads/2022/11/Richard-Blakeway-housing-ombudsman-250x250.jpg)
Social housing complaints soar amid poor conditions and s...
The Housing Ombudsman has published a challenging picture of social housing complaints with a 323% increase in severe maladministration...
![Social housing landlords slammed for not complying with complaint orders](https://www.property118.com/wp-content/uploads/2022/11/Richard-Blakeway-housing-ombudsman-250x250.jpg)
Social housing landlords slammed for not complying with c...
The Housing Ombudsman says that a quarter of the complaint handling failure orders (CHFOs) issued in the last three months to social...