Tag: complaint handling
Housing association slammed by the Housing Ombudsman
The Housing Ombudsman has published a scathing report criticising Hyde Housing Association for repeated failings in repairs, complaint...
Ombudsman urges social landlords to prioritise complaint ...
The Housing Ombudsman has released its latest complaint handling report, highlighting the need for social housing landlords to prioritise...
Social and council landlords urged to improve complaint h...
The Housing Ombudsman has revealed a worrying rise in the number of social and council landlords failing to follow proper complaint...
Lambeth Council fails tenants with its complaint handling...
Lambeth Council has been criticised by the Housing Ombudsman for its inconsistent and inadequate complaint handling from its tenants,