Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Romain Garcin
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Sign Up19:21 PM, 18th November 2013, About 11 years ago
"a person who is not in the UK legally has no right to a tenancy nor the protection of the law that relates to tenants."
Based on what?
Whatever the case might be, here the tenancy already exists, and will not cease just because the tenant leaves the country, or has no right to remain.
In addition to that, a contract remains binding on both parties.
The fact that the tenant could be deported, or that he could leave willingly and thus in effect offer to surrender the tenancy (or accept the landlord offer) is not the same thing as the tenancy and contract automatically becoming void as a consequence of the change of immigration status.
One can be a tenant of a property in the UK will residing abroad.
Here the tenant is proposing to leave belongings at the property and to continue to pay the rent. I have a hard time understanding how the tenancy would just 'disappear'.
Mary Latham
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Sign Up20:12 PM, 18th November 2013, About 11 years ago
Reply to the comment left by "Industry Observer " at "18/11/2013 - 19:02":
You are right there is no mention of the cousin moving in but IF he did......................
Follow me on Twitter@landlordtweets
My book, where I warn about the storm clouds that are gathering for landlords is here >>> http://www.amazon.co.uk/dp/1484855337
Mary Latham
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Sign Up20:29 PM, 18th November 2013, About 11 years ago
Reply to the comment left by "Romain " at "18/11/2013 - 19:21":
Let me turn the question around.
Is a person who has no legal right to enter the UK a tenant?
Once this person has left the UK would a Judge, supposing he somehow has access to the Courts, rule that he still had the right of Possession? Would he in fact be in Possession?
Follow me on Twitter@landlordtweets
My book, where I warn about the storm clouds that are gathering for landlords is here >>> http://www.amazon.co.uk/dp/1484855337
Romain Garcin
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Sign Up20:54 PM, 18th November 2013, About 11 years ago
Reply to the comment left by "Mary Latham" at "18/11/2013 - 20:29":
As requested by me and others, it would be good to see the references to support the claim that tenancies are forfeit and law no longer applies when a tenant's immigration status changes... 😉
IMO, once the person has left the UK, he can certainly still have exclusive possession of the property. Possession does not imply that he resides there.
In OP's case, the tenant does not propose to surrender the tenancy or to give up possession. The tenancy will continue albeit not as an AST since the tenant will not reside there. That the tenant's new residence is not in the UK has no bearing: it is the same situation as if he were to move right next door.
When the Immigration Act is passed it will hopefully state what landlords must do, or have the right to do, when their tenants' immigration status changes. Currently they cannot do anything other than the 'usual'. ie. s.8 or s.21 routes if they want to evict.
Perhaps HA 1988 will be amended to add a new ground for possession under s.8, or perhaps it will clearly state that upon leaving the country the tenant forfeits the tenancy (which IMHO would make more sense than changing eviction procedures).
Of course if a tenant is deported and in effect disappears it is in everyone's interest to considered the tenancy surrendered, and as quoted above a landlord would probably also have a good defence re. PFEA 1977. But again, IMO this has nothing to do with the tenant's rights re. tenancy and the law in general.
Re. OP and his tenant's cousin: If cousin moves in he won't be a squatter, and he won't be a trespassed as long as the tenancy continues and that the tenant agrees for him to stay.
One potential issue I see is that if he moves in and starts paying the rent, it would muddy the water as to whom is in fact the tenant.
Industry Observer
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Sign Up22:34 PM, 18th November 2013, About 11 years ago
@ Romain
Start here ss1 and 2 in Part 1 Protection From Eviction Act 1977 which is the founding father of tenant rights
(1)In this section “residential occupier”, in relation to any premises, means a person occupying the premises as a residence, whether under a contract or by virtue of any enactment or rule of law giving him the right to remain in occupation or restricting the right of any other person to recover possession of the premises.
(2)If any person unlawfully deprives the residential occupier of any premises of his occupation of the premises or any part thereof, or attempts to do so, he shall be guilty of an offence unless he proves that he believed, and had reasonable cause to believe, that the residential occupier had ceased to reside in the premises.
This then goes on t refer to breaches of peaceful occupancy etc. Now the question is the structure of the tenancy and purpose of granting it - this deals with your point on possession not equating to occupancy.
Section 1 above gives a residential occupier as defined in the Act (in simple terms a domestic tenant) rights against the Landlord in effect if minding their own business, fulfilling the terms of the tenancy.
But to retain these rights the tenant must fulfil his side of the bargain - and as set out in the tenancy agreement he will have contracted to use the property as his main residence, for the occupancy by the tenant and his family etc etc.
So as and when the tenant leaves and ceases to occupy the property and no other joint tenant does, the tenancy falls, as per section 2 above. If the ex tenant was still in this country then obtaining a Court Order may be prudent. But if they have stated their intention to go abroad and not occupy the property...............
The fact they'd like to leave their belongings there as some sort of convenient storage depot has nothing to do with it. What matters here is that they have ceased occupying, and can be proved to have done so.
Manjinder Chatha
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Sign Up11:43 AM, 19th November 2013, About 11 years ago
Good Morning Folks
Many thanks for your replies.
The reason why he says he wants to pay rent upfront is because he says he desperately wants to keep this property - it is a new build. Plus, he says since he has an internet line, a cousin of his would pop in one or twice a week to use it and collect any post.
He says he will pay rent upfront up until end of January 2014. His brother would then start living there until then tenant return to the UK in August 2014.
This is my first BTL and the tenant does sound genuine. But reading some of the repliers I have received here, has got me thinking whether or not the tenant is giving me a load of BS!!
Industry Observer
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Sign Up12:56 PM, 19th November 2013, About 11 years ago
My God Manjinder this gets worse and worse.
Who is paying the rent from February 2014 - and where does this brother come from? If he moves in and starts paying rent any Court is likely to deem him as having a tenancy.
And what happens if all this country cousin and brotherly love goes sour. Trust ne friends and family tenancies create the worst nightmare scenarios you can imagine when they go wrong.
You now have another problem. If the rent is paid in advance it is likely to be deemed an additional deposit, especially if it is a condition of allowing the tenancy to continue. The only way to avoid that is special wording in the agreement but it is too late to do that as the agreement is already in place.
In my view you need to end this but to be honest if the tenant keeps paying the rent I'm not sure you can. I think Mary Latham is right in terms of the tenant and his partner (is he the only named tenant) leaving the country means you can take possession, but you really do need specialist (and expensive!!) advice on this issue.
Proceed with great caution my fear is you are going to end up with a sub tenancy in the cousin's name followed by a sub-sub tenancy in the brother's name.
A complete nightmare.
Manjinder Chatha
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Sign Up14:22 PM, 19th November 2013, About 11 years ago
Reply to the comment left by "Industry Observer " at "19/11/2013 - 12:56":
Hi
Thanks for you reply. The original tenant has agreed that he will still pay the rent from February 2014 onwards. He said he will give me the debit card linked to his bank account before he leaves the country, and will deposit one month's rent at the beginning of every month, so that I can withdraw the rent money from a cash machine. The big problem there is of course if he doesn't or forgets to deposit the money in any one month. He said he should be back in the UK mid August 2014, when his brother will move out and he will take up tenancy as normal. He also said his brother may move out before his arrival in the UK.
Industry Observer
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Sign Up15:13 PM, 19th November 2013, About 11 years ago
Worse and worse this means you will need his PIN number which he could change at any moment but that is the least of your worries.
I don't like to think the worst in anyone but moving beyond naughtiness and evil as mentioned very much earlier here we could have a scam with you being accused of using his card illegally.
Manjinder for my money you must make it plain to him that as and when he vacates he hands the property back to you and then you will do your best to assist him on his return in 2014. I repeat do nothing that results in cousin, brother or anyone else being able to claim a tenancy exists in their favour.
Mark Alexander - Founder of Property118
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Sign Up15:47 PM, 19th November 2013, About 11 years ago
The advice to date has been excellent, the what if's are endless. I really do feel for poor Manjinder, what a baptism of fire for a newbie landlord!
I have a brand new suggestion to offer.
Reference the brother and the cousin and offer the three of them a brand new tenancy if they pass the referencing. If possible purchase RGI or better still use a scheme like this >>> http://lettingagentsonline.co.uk/rent-on-time-every-time/
Any thoughts clever people?
.