Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mike
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Sign Up10:56 AM, 18th November 2013, About 11 years ago
I would stay well clear of his motive, if he has a cousin living in UK, who will pay his rent, what if he does't and what if he claims that he has been given the permission to stay in your house, and what if he has sub-let it to him taking with him his deposit, and you will be left in a lot of mess! beware as I can smell a rat here, further more what if his cousin sub-lets it to someone else? I would tell this guy if he is not going to live there himself, he better terminate the contract (giving you two months notice) and thats it in less complicated way, be hard on him, tell him when he comes back next year that you may consider renting it back to him if the property should be still available. Other than that it just does not seem right to me, what if your property might be used for some other illegal or criminal purpose by others? very very suspicious and I would tread here with extreme caution.
Industry Observer
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Sign Up11:02 AM, 18th November 2013, About 11 years ago
Hi Mark - nor me hence the one liner
Romain - you have it the wrong way round. Not having an AST means not having any route to mandatory (guaranteed) possession even if all your legal paperwork is 100% spot on.
In any non 88 Act action you can win the battle but lose the war and end up if lucky and at best with a suspended Order.
In mandatory possession if you win then you win the battle and the war and get an Immediate or Absolute Order.
Massive difference - and being within 88 Act is undoubtedly best. Point I was making is if the tenancy was deemed not to be an AST especially at point in time when notice was served, life becomes even mor difficult for the LL.
Romain given the changes to Council Tax application of discounts etc I wouldn't bet on the tenant remaining liable even if you can prove to the CT office that the tenancy still exisits and in theory so do the obligations to pay rent and CT.
What the CT office wants is the money and they'll use most likely route to help them achieve that i.e. billing the LL if they can!!
Industry Observer
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Sign Up11:09 AM, 18th November 2013, About 11 years ago
Mike
Where does the notion of 2 months notice come from?
In this situation I'd accept any notice you can get, even 2 hours!!
Maninder something else very important strikes me here, and a possible solution, as follows:-
You must make it very clear that you are not prepared to continue with the tenancy and if the tenant leaves and the property is clearly not occupied then you will deem it as abandonment and proceed accordingly.
The goods left behind you become an involuntary bailee under Tot of Goods Act but you can put the tenant on warning in advance that unless they have been taken by him or that this cousin has collected them within 14 days of his leaving then they will be disposed of.
DO ABSOLUTELY NOTHING that agrees with or condones the tenants ludicrous proposal to return in a year, and make sure you get all contact details in every format for this cousin (is he local to the property) so you can return any rent paid post departure to him. DO NOTHING that could in any way be construed as acceptance of the situation, or even worse creating a new tenancy that a Court would recognise.
DO NOT accpet any attempt to create a formal Power of Attorney in fasvour of the cousin.
In effect you are going to deem the tenant's departure from the property (and the partner?) as implied surrender and act accordingly.
Romain Garcin
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Sign Up11:14 AM, 18th November 2013, About 11 years ago
Reply to the comment left by "Industry Observer " at "18/11/2013 - 11:02":
If the tenancy still exists then the tenant is liable for CT even if property is unoccupied, that's the law.
As for possession: If tenancy is no longer an assured tenancy then landlord can serve a notice to quit (if tenancy is periodic). And especially if property is unoccupied and rent stopped being paid, landlord can use forfeiture clause/proviso for re-entry that is hopefully included in tenancy agreement.
I do agree, though, that this could likely lead to more arguments about the facts than a simple s.21 route. But if tenant is abroad hopefully he wouldn't get the notices and defend in either case 😉
Industry Observer
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Sign Up11:27 AM, 18th November 2013, About 11 years ago
Romain
I'm sorry but as a 20+ years veteran in this industry I'm afraid I'd have to disagree with you on all counts.
First Council Tax. Yes what you say is the legal position technically at least, but I'm afraid the gulf between that and operational preferences by the CT office is a million miles wide.
Second the Court action. The tenancy will not be periodic because it only started last September?
No matter what the time status of the tenancy serving a NTQ and proving your case AND persuading a Judge t give you an Order are, as I say, a million miles apart.
The forfeiture clause in any tenancy agreement I am afraid is an anachronism and is there only as an enabling clause - to enable the LL to take other action, in this case to serve the appropriate notice. A forfeiture clause in itself gives the LL no powers of re-entry no matter what it might say (and yes I know it will say that, but Protection from Eviction Act will override it, Statute v Contract.
If the tenant is away from the property by the way Courts are starting more and more to expect the LL to fgo the extra mile and serve at whatever address you have. This has always been the case on a s8 but now is being more widely, if unfairly, expected in Courts.
Romain Garcin
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Sign Up11:51 AM, 18th November 2013, About 11 years ago
Reply to the comment left by "Industry Observer " at "18/11/2013 - 11:27":
"Yes what you say is the legal position technically at least, but I’m afraid the gulf between that and operational preferences by the CT office is a million miles wide."
Well, if it is the law, then that is what the landlord should point out to the council. End of. The council's 'preferences' are not relevant.
If council starts to show bad faith, landlord can and should appeal to valuation tribunal to uphold the law.
"A forfeiture clause in itself gives the LL no powers of re-entry no matter what it might say".
It will end the tenancy.
Note that PFEA 1977 says that a right a forfeiture or re-entry is not lawful to enforce outside of court _while_ there is a resident in the premises.
Same for eviction after tenancy has ended.
Again, I take your point, that this opens the door to a lot of legal arguments compared to HA 1988 notices, as exemplified by our very discussion!
Industry Observer
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Sign Up12:04 PM, 18th November 2013, About 11 years ago
Romain
Must beg to differ in operational terms. You are of course quite right in what you say, and as I always advise, "show me where it says chapter and verse that you can do this".
But with an ex -occupier in Sudan or Somalia or wherever who do you think the CT Office is going to chase, pester, harass and threaten especially with notices?
In terms of forfeiture clauses I am afraid we will have to disagree. No Court in the 21st Century will ever terminate a tenancy agreement on the basis of a forfeiture clause. Commercial maybe, but not residential. The clause simply needs to be there to enable the LL to recover possession by other means, noot the enforcement of the forfeiture clause itself.
I went into this in great detail with legal opinions many moons ago when I wanted to drop it from our agreements because in itself it achieves nothing. I was told it had to stay in because it is an enabling clause.
As you say "end of" I must get on with real work, though this case does interest me because of similarities with the one I quoted.
Mary Latham
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Sign Up14:56 PM, 18th November 2013, About 11 years ago
Reply to the comment left by "Industry Observer " at "18/11/2013 - 10:34":
Hi IO, This is what I read in the OP
"What things would I need to clarify with him before he and his partner leave the country?"
From this I deduce that both are leaving the UK and therefore neither has the legal right to the tenancy and there is no need for a S21 in this case.
Serious concerns about a person who cannot pay the rent because his Student funding has not come through and yet is able to pay rent through a third party for a year when he will not be occupying but will be leaving belongings behind and, I assume intends to keep the keys. So many possible scenario......
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Mary Latham
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Sign Up15:06 PM, 18th November 2013, About 11 years ago
I don't want to get between a man fight but....
If a person has no legal right to be in the UK, UK law does not protect him. This is similar to several situations I dealt with when landlords let properties to those seeking asylum in the UK. Once their Right to Remain was revoked the landlord could simply ask them to leave and could inform the authorities if they refused and they would then be deported.
Under the Immigration Bill it is proposed that the landlord has a legal obligation to inform the authorities when a tenants right to be in the UK ends and the person continues to live in his property. Landlords will need to keep records of the tenants documents, diaries the end dates and obtain a new document when that one expires. The authorities will then take action to deport the offender. If this remains in place when the Bill becomes law this will be a burden for many landlords and failure could cost them £2k per offender
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My book, where I warn about the storm clouds that are gathering for landlords is here >>> http://www.amazon.co.uk/dp/1484855337
Industry Observer
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Sign Up15:25 PM, 18th November 2013, About 11 years ago
Hi Mary
What is OP?
Agreed if it is blindingly obvious even to the dimmest Judge that a property has been abandoned - indeed how could the tenant even mount an action that it wasn't if abroad - then little if any risk.
But unless actually surrendered or there is a Court Order there is a tenancy just a matter of the status of it and what notice needs to be served.