Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
terry sullivan
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Sign Up11:49 AM, 1st June 2020, About 5 years ago
i think you have to issue further court proceedings? if you do not chase then the debt will not be registered--are you member of eg rla etc
Richard Adams
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Sign Up13:21 PM, 1st June 2020, About 5 years ago
Terry, there is a simple process for you to get paid which is about as foolproof as any and there are others - using solicitors, County Court Bailiffs etc - which are useless. You say that you won your case so will have received a copy of the County Court Judgement sent to the debtor advising her as such and saying she must pay you in full within 14 days. Of course she will ignore it! So once the 14 days have expired you should contact DCBL (Debt Collection Bailiffs Ltd). Look at their website. The company that feature in Channel 5 TV programme "Can't Pay? We'll Take it Away!". You send them a copy of the CCJ and £66 which is their cost for getting a High Court Writ to pursue the debtor. They won't pursue debts under £600. They write to debtor ordering & advising them to pay fast or they will be visited. She will ignore that letter also so two burly bailiffs will then indeed visit probably early in the morning and they will then extract payment if anyone can. They are empowered to enter premises and take away goods including cars. Where debtor is genuinely a bit skint they often negotiate monthly instalment payments. The two bailiffs get paid on results so they don't get fobbed off. In the unlikely situation where debtor genuinely cannot pay anything they will haul off and you would be advised. So you've lost £66. No big deal. Go for it and good luck. This method has never failed me and yet I read on this forum of landlords basically throwing the towel in re tenants who have left owing rent.
Re interest you should have added that to your claim at outset of the court procedure so best forget it now. DCBL will also help establish correct address for pursuance of the debtor. I have found that tenants like yours doing a runner owing rent are often stupid enough to reveal on facebook where they live or at least post some clues.
terry sullivan
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Sign Up13:23 PM, 1st June 2020, About 5 years ago
Reply to the comment left by Richard Adams at 01/06/2020 - 13:21
you will get £1 a month if shes on benefits
Reluctant Landlord
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Sign Up14:43 PM, 1st June 2020, About 5 years ago
Reply to the comment left by Richard Adams at 01/06/2020 - 13:21
Have tried Facebook and that's why I think she has had a baby now and isn't working. I haven't received anything from the court at all in regard to paperwork regarding the judgement so first I must chase this, then I'll try DCBL. My only issue is what if she is not at the lat known address? Do they then follow this up as part of the chase, or do I have to open my purse further again....
Reluctant Landlord
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Sign Up14:45 PM, 1st June 2020, About 5 years ago
Reply to the comment left by terry sullivan at 01/06/2020 - 13:23
I get that but to be honest I want to make her life as difficult as possible. If it means she can't get credit and she know that this debt is following her then great. If she tries to move elsewhere then the next landlord will know that she has done this before too.
Richard Adams
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Sign Up16:56 PM, 1st June 2020, About 5 years ago
Reply to the comment left by WP at 01/06/2020 - 14:45
Maybe the current coronavirus situation is delaying sending out docs to both plaintiff and defendant after cases have been decided? Best to chase it up like you suggest. You can't start the ball rolling without your copy of the CCJ. I sympathise with your feelings but don't let them get in the way of recovering the debt. With a CCJ against her and why, any future potential landlord will be aware she is a rotten risk anyway. Sadly debtors like her have no fear of their credit rating being trashed. They have not got the wind to borrow anyway. But it is important to nail her just so she, and hopefully other rotten tenants, start to get the message they cannot get away with it. Re Terry's comment that if she is on benefits only £1 a month is payable in instalments, I have no idea if that is a fact but no instalments arrangement would be agreed by DCBL without a decent up front lump sum payment at outset. Any one who has knowledge of how the bailiffs work will know that the debtor is pressed to get family members, friends etc to chip in on the day of their visit by credit card, cash or whatever if necessary. I cannot reiterate strongly enough that what I have suggested works. Difficult to say more without knowing amount of the debt. You can of course phone DCBL before committing to discuss any aspect of the matter. They will be happy to discuss anything. Sorry I wrongly addressed you as Terry in my first comment.
Malcolm
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Sign Up18:19 PM, 1st June 2020, About 5 years ago
If you know her bank account details, seek a Garnishee Order. I did this many years ago against a double glazing company and it worked a treat.
Reluctant Landlord
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Sign Up16:51 PM, 3rd June 2020, About 4 years ago
Reply to the comment left by Richard Adams at 01/06/2020 - 13:21
I called them today. £66 will trigger a visit to the address she was last known at. If in, the chances are she is still on benefits and wont own anything so they can't take anything. If she isn't at that address then its going to cost me another £80 plus vat to do a trace to find her current address (if she applies for a loan etc and the new address is used). Again chances are she wont be able to get a loan or anything anyway so she wont apply for anything that will trigger a new address being captured, so another dead end. Not sure where to go from here. Social media shows she is still in the area but I can't exactly post a 'Wanted' poster in the local paper can I! Annoying!
Richard Adams
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Sign Up21:09 PM, 3rd June 2020, About 4 years ago
Very difficult to respond without knowing amount of the debt. If it is a tiny amount maybe best to forget the whole thing although a shame to let her get away with it. If a substantial amount surely worth spending £66 and possibly another £90 odd TO HAVE A GO!! She is living somewhere? Has she entered into a new tenancy with some poor unsuspecting landlord or did you say she might be living with mum? Do you live near the area where social media indicates she is and can check out where you believe her address is? I think you said you had an idea? Check with DCBL what they do if they find someone is on benefits because that does not automatically mean they have got nothing. Plenty of cases of girls on benefits being pursued for non payment of rent where bailiffs find when they visit designer handbags etc which is why rent was not paid!! Terry said a benefits receiver can only be made to pay £1 a month if an instalments repayment is suggested? Is he correct? Ask DCBL if they would do what they normally do ie "pressure" her into getting mum, relations, friends etc to chip in? What they are good at is making clear that the issue is NOT going to go away. You can always have another pop at her within 4 or 5 years, can't remember exactly, when maybe she is better placed. The time for discussion has ended. Either go for her with all guns blazing or forget it. Up to you.
Reluctant Landlord
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Sign Up10:59 AM, 5th June 2020, About 4 years ago
Reply to the comment left by Richard Adams at 03/06/2020 - 21:09
Richard. Total amount £4943.37. Had a direct chat with DCBL. For £66 they will go to last known address. If in then can enforce and if got assets take away. If in but no assets and on benefits they can do nothing. If she does not live there they suggest another £80 to find if she has applied for credit/new phone etc and therefore her new address then £66 to visit that address (then same senario as above). She wont have applied for credit as would be refused anyway so this seems like a long shot even if this search remains open for 1 year after I instigate it. If at any time she does surface for credit then it will be flagged with DCBl and then they inform me.
If she remains on benefits (yes she is having a baby and as a single mum will get more benefits), DCBL have already stated that they woudn't be interested in pursuing as their costs will be just added to the bill which she clearly is not going to be able to pay.
They suggested trying to keep tabs on her if I know she is still in the area (and she probably wont be moving, small town lots of mates on social media and clearly housed on benefits now and getting more soon, plus mum address local). Maybe if then social media shows that she is 'better off'/new job etc then start the search again. I have up to 6 years to pursue.
I think I may be better to bide my time at present and try and keep tabs on her until such time I can pounce and then hit hard!
Another question - if the court have ruled on this, I presume the CCJ is auto listed under her name so if she applied for credit she will know that there is a debt against her even if she choses not to pay it?