Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
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Sign Up17:41 PM, 8th September 2012, About 12 years ago
@Recardo @Don @John - my point is not who takes risk, it is that landlords and tenants should be equally accountable for making payments on time.
THANK YOU mr. banker/ or trader/whatever you are.
The problem is it is only landlords that get the kicking. from councils, legislation, the banks and the tenants.
tenants do not get some council official telling them how to live but we do
tenants do not get legislation forcing them to fill in reams of paperwork, to account for every nut and bolt of their actions but we do.
landlords are accountable. tenants are not.
so ....what do you trade in....cabbages on the market....bullion in the UAE....or just insults to landlords ??!!
if you think you can better our lot...work with us. could be to your advantage.
CONSULT IS BETTER THAN INSULT
I have a small hotel/guest house in Loughborough, and when a guest breaks a thing ( whatever it is ) we can charge him for it and get the money straight away. but as a landlord trying to get compensation for any damage by a tenant is dogged with so many problems, I often just give up.
I would like to see the same with my let properties.
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Sign Up18:45 PM, 8th September 2012, About 12 years ago
Mr -anker, being a trader is even worse.
You are just a gambler who is good at gambling.
People like you have been bailed out by the taxpayer.
Gamblers who have lost have had their losses socialised by the taxpayer.
To me that is a one way bet, if you can never lose as someone will always bail you out.
Gambling under the guise of a bank is as Adair Turner stated 'socially useless'
Why should the taxpayer stand as the the last chance saloon for 'socially useless' activities'.
Clearly you may have read my circumstances; pray tell why do you pity my tenants.
At no time have ANY of my tenants had ANY complaints about the service I proivide.
In fact the opposite is the case.
This despite being ripped off extensively by wrongun tenants.
Do you have pity for wrongun tenants, if so you have a peculiar attitude.
I provide an excellent responsive service for which I require the contractually agreed rent to be paid when due.
I don't see anything here for qa tenant of mine to be pitied for.
surely I do and require what all or most LL require.
I think you have arrived at a fortunate position in life and therefore fail to appreciate how ideals cannot be achieved.
Everyone runs on tight margins.
If the PRS followed your suggested methodology the homeless would be in their millions.
It is a simple fact of life and I agree it is not ideal that PRS rental property isd deliverd on very tight margins.
That is how most small business operates in the UK.
Non-payment of rent can decimate a small LL; why should a tenant be legally allowed to remain in a property if they haven't paid the rent and consequently cause so much potential financial damage to the LL.
With regards to capital adequacy have you a rule of thumb amount you think would or should be required before a LL may purchase and rent a property out.
I appreciate you may not know exactly the rental market so perhaps a generalisation would still be useful as to the amount of capital adequacy.
I believe that your ideal requirements would be devastating to LL, tenants and the lenders.
Which is why I don't think your ideals will ever be introduced.
Capitalism is always on a knife edge; LL are no different from any other small business.
Lack of bank lending is causing further effect on what capital adequacy small businesses have presently.
Indeed such restricted lending is destroying business on a daily basis.
Even the big boys are suffering; Travelodge etc.
Your suggestions therefore whilst I agre are ideal; they are I am afraid away with the fairies!!
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Sign Up19:49 PM, 8th September 2012, About 12 years ago
1:10 cash to value ratio would be fine, Mark Alexander's 20% liquidity rule even better.
If landlords didn't own 4 million properties would there be 4 million less properties or would all properties be worth less?
Your small businesses analogy is a good one. Do they always get paid for the services they provide or do they sometimes not get paid and go bust? If a small business doesn't get paid for services they have the same recourse through the legal system as landlords to recover money. If businesses trade with people who can't afford to pay them then more fool them and as you say landlords are small businesses too.
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Sign Up20:53 PM, 8th September 2012, About 12 years ago
PS - I don't work for a bank, I didn't choose the pseudonym given to me by the forum owner, he did!
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Sign Up21:56 PM, 8th September 2012, About 12 years ago
Presumably the Banker would also like to bring back capital punnishment for felonious embezlement by a bankrupt.
I suggest the Banker reads Adams Smith's "The Wealth of Nations" as he does not seem to grasp the nature of capitalism. Financiers provide funding for interest, and entrepreneurs manage the business and keep any profits after the interest is paid. Therefore the great er risk is with the entrepreneur.
A bank is not a living thing in itself - it is a collection of shareholders with limited liabilitiy themselves. The worse that could happen for them is that the share holders have losses relating to part of their portfolio. However, the landlords risk losing all their posessions.
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Sign Up22:56 PM, 8th September 2012, About 12 years ago
thank you Kevyn.
so is he a trader of insults then ?.
rav singh
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Sign Up6:52 AM, 9th September 2012, About 12 years ago
Hello to all, as with mark and the Mr.Banker i can see the points they make and agree you can't say one without having the other ie criminal offence for 2 rent payments missed etc. Yet it wont happen so end of chat.
As the banker is a trader he will know as i do (i am not a trader but worked in banking and am now in property full time) that in his business it is very much a results business worked in a hierarchy of trading ie well know funds do not want to know traders who can not realise the required returns. Yet the culture of banking and other FTSE100 companies are of favour swopping at the very top level. For example kids at LSE, Oxford or Cambridge are swopped with daddys ceo friend for accelerated career path etc etc. So people in positions that directly influence the performance of these companies and our economy are in these positions not through proving themselves but through who they are.
I think it is this culture that needs to change to ensure we as a country and economy prosper to the levels to which our politicians reguarly speak of us getting to. Enjoy your weekend people, remember tommorrow is never promised to anyone but no matter what it can always be worse.
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Sign Up7:56 AM, 9th September 2012, About 12 years ago
No other business allow use of it's services for free until evicted.
This is the point cosmo makes and I agree.
Can you name a business which allows legally an occupier to remain until the useless court system wends it's weary way to getting rid of that occupier to be replaced with a tenant who would pay for the service.
I fully accept that if a LL did not have a tenant and went bust then yes that is fair enough.
But when a LL has more than enough tenant applicants to pay for his service, but can't let his property due to a non-rent paying tenant legally occupying the property until evicted, that is not a very sound business model.
We as LL have presently to tolerate this unacceptable state of afffairs.
As for property prices, do you think that the banks would lend without large deposits.
So it matters not what HP are tenants could still not afford them.
Now if we returned to 95% LTV then that might be achievable.
Banks will NOT be returning to that criteria in the very near future.
Also IO only has effectively been banned so no chance of buying a more expensive property.
You just have to realise that there is no more money, which is why there will be a continuing demand for rental property.
All we as LL want is a level playing field with normal small business.
This we do not have and it is compromising LL to an enormous extent.
The govt could solve the problem by a statutory instrument that meant 2 months of non-rent payment you become a squatter and can be removed by the police.
It could be so simple but govt is so far up it's -rse it hasn't got the imagination to introduce a measure such as this which would to a large extent protect LL from wrongun non-rent paying tenants.
We only ask to be paid for the service we provide and for the non-rent payer to be removed in timely fashion if they fail to pay.
How can that be wrong!?
The capital adequacy ideals you state are fair enough.
The economic reality is that very few small businesses have such resources.
That is why they are still small businesses!
To state that you cannot be a LL unless you have enough CA is madness.
There would not be enough rental property for tenants.
We would have a homeless problem like nothing you have ever imagined.
This is why I stated you wish for a Utopian outcome, it is simply not possible and will not be for as long as you and I live!!
Puzzler
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Sign Up12:05 PM, 9th September 2012, About 12 years ago
Yes we get to keep 100% of appreciation...we also got to keep 100% of the fall in value in 1989 and 2009 and the bank got to keep 100% of the debt thus not losing out at all.
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Sign Up19:32 PM, 9th September 2012, About 12 years ago
all of what you have stated here is not quite accurate.
when a bank goes after a bad creditor the courts will side with the bank.
when a landlord goes after a bad tenant, the courts, police, CAB, LHA, will all side with the tenant.
in short landlords have all the responsibility and no rights, but tenants have all the rights and no responsibility.
all I'm after is a level playing field. I call it equality.