Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Beaver
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Sign Up11:57 AM, 21st February 2020, About 5 years ago
It's an interesting paper. £15 million pounds to Shelter from various government organizations and Shelter don't actually house anybody....wow. That's probably tax payers money to pay the salaries and pensions of people working for Shelter I would guess although there's no breakdown.
There's a housing charity local to me that does actually house people and I probably wouldn't mind if my local authority gave money to them as they do genuinely take people off the streets and house them. I wouldn't be happy if my local authority gave money to Shelter.
One of the 'charities' listed as receiving government money in the paper is the Fabian society ( a socialist organization) who got money from the Woodland trust who in turn got £2million from the government in 2018. I do contribute to the Woodland Trust. It was only £4K that the Fabian society got from the Woodland trust but it does make you wonder what the Fabian society had to be given £4k for. I'm not sure the Fabian society plants trees in any great number but who knows, maybe they do.
I think that for most of us, whether we care that our tax contributions are being given to someone largely depends upon what they are going to do with it. Both Plaid Cymru and Welsh Labour representatives were on TV yesterday talking about the flooding in the Welsh Valleys. A lot of poor people there are having a miserable time because they've been flooded out of their houses and your heart has to go out to them, it must be awful, especially in February. The labour spokesperson was saying that they need extra money because the valleys cannot mitigate against flooding as they have no flood plains.
Now that's not strictly true. It's certainly true that if people are going to continue to live in those communities they will probably have to reinforce flood defences or maybe re-house people. At the same time though the water catchment areas upriver of those communities are probably hill-farming areas where we have been paying sheep to graze via the Common Agricultural policy (the CAP is a tax that has largely been paid by us as net contributors to the EU), rather than planting trees which would probably slow the rate of run-off of that water.
The Woodland Trust is also Coed Cadw in Wales, it's active across the UK. Now despite the recent bleatings of the leader of Plain Cymru about Wales being "raped", which is nonsense, I'd like to see us help Wales because although Scotland keeps threatening to vote out of the UK, Wales voted to stay out of the EU and with the UK. Via the Barnett formula we allocate more money per capita to Scotland than we do to Wales (although that's partly because Scottish Water isn't privatized) but the truth is the poorest people in the UK aren't in Scotland; they are in places like Essex...and the Welsh Valleys.
So if the government gave the Woodland trust an extra few million to plant trees in Wales upriver of the Welsh Valley communities to reduce the risk of flooding, rather than pay for the production of sheep that French farmers probably aren't going to allow in to Europe without setting them alight, as an English taxpayer I'd be happy with that. I wouldn't be wild about the Woodland Trust diverting any more of the money they raise to the Fabian Society though.
Just plant trees please.
As for Shelter...
For that > £15 million they get from government I wonder how many of those poor people in the Welsh valleys they are actually going to house.
Whiteskifreak Surrey
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Sign Up12:18 PM, 21st February 2020, About 5 years ago
As a private Landlords we could really make a difference if we were given that £15m - probably sort out the homelessness in our Surrey town... And I am sure bigger LLs here could do a lot lot more to get people off the streets.
Well - NLA/RLA really must work on our behalf with regards to this issue.
NB - where is the Landlord Alliance - that would be an ideal matter for them! I do not think I have heard from them for a good while. Anyone has? It all has gone really quiet.
Beaver
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Sign Up15:05 PM, 21st February 2020, About 5 years ago
Reply to the comment left by Whiteskifreak Surrey at 21/02/2020 - 12:18
I think a lot of charities that actually house people could make more of a difference with that £15 than Shelter, especially to those people presently suffering in the cold and the rain. Maybe the government should divert that money to charities housing people in the Welsh Valleys, Yorkshire or elsewhere currently experiencing flooding problems.
My best guess would be that a big chunk of that money presently going to Shelter is going to pay the living costs and pensions of people who already have a roof over their heads, or to maintaining Shelter's assets.
David Lawrenson
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Sign Up16:53 PM, 21st February 2020, About 5 years ago
It is not just Shelter who are oddly in receipt of cash from a strange source.
Also, Generation Rent are too. Back in 2014, I highlighted how they got a big chunk of cash from Nationwide Foundation, charitable arm of Britain's biggest building society, the Nationwide.
Funny thing was that at the time - 2013/14 - the lovely Nationwide were not allowing landlords with buy to let loans through them to let to tenants on housing benefits - something I pointed out to the London Assembly Housing And Regeneration Committee at an event where I was asked to give evidence. (Cue, much surprise from the likes of London Labour AM Tom Copley et al! It's on the record)!
Anyway, after that evidence I gave there, a certain someone close to the Nationwide board said that Nationwide had suddenly got very jumpy, quickly overturned that "no housing benefit" policy and were now quietly allowing landlords to let to this group. (Lloyds Bank did the same with their BTL mortgage brands).
I pointed this out to Generation Rent, who did not seem to mind too much about their benefactors recent "anti-housing benefit folks as tenants" lending policies. I guess they don't mind who feeds them!
Nationwide, for their part, distanced themselves from the money, pointing out it was given by their Foundation. But a bit embarrassing for the society, given that GenRent are hardly banging the drum for more landlords and the fact that Nationwide, through The Mortgage Works were, and are still a big player in buy to let lending.
All good fun.
Read more here: https://www.lettingfocus.com/blogs/category/the-nationwide/
David Lawrenson
LettingFocus.com
Private Rented Sector Consultancy
Beaver
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Sign Up17:01 PM, 21st February 2020, About 5 years ago
Reply to the comment left by David Lawrenson at 21/02/2020 - 16:53I have a buy-to-let mortgage with the Mortgage Works. Actually, I generally find the Mortgage Works very good and I've never had any problem with them. Last time I checked the terms of the deed there were some groups of people they weren't wildly enthusiastic about me letting to, but I don't recall them having a problem with letting to people on benefits.
The issues for me with letting to people on benefits are:
1. ability to pay
2. ability for Councils/other benefits agencies to claw rent money back from you as a landlord if it subsequently transpires they weren't eligible for the benefits
3. the amount of work that you have to go to to protect yourself from (2) this as a landlord
4. the fact that you don't have access to data to check eligibility for benefits
5. the fact that you might not be able to protect yourself from (2) at all
6. the fact that if your tenant can't pay then you might have difficulty recovering your property in a timely manner
7. the fact that organizations like Shelter are empowered to make things worse for you even if you haven't done anything wrong as a landlord
I don't automatically assume that tenants on benefits will be bad tenants. I have let to them in the past, just insisted that they pay me directly.
David Lawrenson
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Sign Up18:11 PM, 21st February 2020, About 5 years ago
I'm not wildly enthusiastic about lets to tenants on benefits.
Would not say "No" but they generally fail our income checks - which are 2.3X rent as income anyway, plus all applicant must prove they are not in debt already.
Rather laughable for Shelter to make so much noise recently about private landlords saying "no to housing benefit", as this is what most housing associations do too - they just instead have affordability checks every bit as stringent as mine, which leads to the same result - they don't have many "benefit tenants"! @SpeyJoe (Joe Halewood), who is no lover of private landlords is often on Twitter baiting the housing associations and Shelter about these double standards.
Re TMW, yes it was their policy back then. A policy that was pretty useless anyway (and not seemingly enforced in practice) as they never wanted the adverse publicity of situations where landlords had to evict a tenant who went on housing benefit.
David Lawrenson
http://www.LettingFocus.com
Beaver
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Sign Up18:16 PM, 21st February 2020, About 5 years ago
Reply to the comment left by David Lawrenson at 21/02/2020 - 18:11
I don't have any problem with TMW at present. I may have mis-remembered but the last time I checked it was *either* TMW *and/or* my landlord's insurance that specified no asylum seekers and no migrants. I don't remember anything about tenants on benefits.
I did rent to tenants on benefits years ago (insisting on direct payment) but as I now use an agent, given the extra work/risk I think it unlikely that my agent would put forward a high proportion of tenants on benefits. I think most would fail the agents' checks, or require such an onerous process to check that they just wouldn't bother.
Larry Sweeney
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Sign Up18:33 PM, 21st February 2020, About 5 years ago
The Landlords Alliance has not gone away. We libbied very hard to stop liverpool renewing their licensing scam. We are currently assisting a prominent Landlord on some legal issues which will in due course hit the headlines. We are also liasing with a second Mp re Liverpool.
As regards Shelter. It is an absolute scandal the way in which tax payers funds are being channeled to this vile organisation which houses nobody.
Chris
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Sign Up12:01 PM, 22nd February 2020, About 5 years ago
The Government should use this money to guarantee Housing Benefit payments and provide deposit guarantees.
This would encourage Landlords to take Housing Benefit Tenants.
Heather G.
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Sign Up19:50 PM, 26th February 2020, About 5 years ago
Hi Larry,
Can you let us know what you're doing about the Croydon Selective Licensing consultation which closes on 9th March please (I'm a member of Landlords Alliance)?
Thanks.