Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mick Roberts
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up13:10 PM, 19th June 2019, About 5 years ago
It's not that we don't want to take these people.
It's the SYSTEM SYSTEM SYSTEM we don't want in fact CAN'T take.
JC made some good points the other day. U just don't know when your 'rent' is gonna' not come. U could & can say the same about a working person, but quite often u can talk to them & they have guarantor, deposit, rent up front etc., whereas HB LHA DWP UC pay BACKWARDS. Oh here u go, have a house, live in it for a month, see how u go. Then the DWP who's paying for this at the end of the month, if they don't pay, no problem cause I will go & shake the Magic Money Tree to pay the mortgage.
I will have to shake the Magic Money Tree as DWP who WANT ME TO HOUSE U, won't talk to me AT ALL. Even if it's to say Mick, we need tenants latest phone number to tell them they need to go to Job Centre & sign a form, we can pay ALL THEIR RENT AGAIN!
Even if it's to say Oh we need your Landlord just to send us rent proof form.
Yes Shelter, DWP etc., these are 2% of the reasons why we can't take DWP any more. If people like me & Jonathon Clarke has now had to change tack who has housed hundreds of Benefit tenants & preferred them for their 'normalness', if we can't don't want to take Benefit tenants any more, then surely we need to be asking WHY? And looking at the system.
If a tenant has given permission at beginning of claim for DWP to ask Landlord if 'ote needed & DWP refuse to do that, Hello is anyone home? Wake up authorities.
That couple in that vid, I'd give 'em house tomorrow, but who's paying me? Oh I see we reliant on Universal Credit from DWP are we? The same DWP who wish to prosecute me cause I've been on tenants journal cause no rent has come in, so we've done a complaint & it was the most easiest fix to do.
UC didn't fix the problem, we had 17 calls, 5 appointments, 9 emails, to find out about this journal, when the real issue is pay the rent query.
Anon
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up14:21 PM, 19th June 2019, About 5 years ago
Reply to the comment left by Mark Alexander at 19/06/2019 - 10:43
Mark, was it just the tax changes that lead to you being forced to live your life in exile in Malta and to start selling a few of your properties every year, or might it also have been the countless other pieces of anti-landlord propaganda and legislative changes campaigned for and supported by Shelter? I might well be joining you my friend!
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up14:22 PM, 19th June 2019, About 5 years ago
Reply to the comment left by Anon at 19/06/2019 - 14:21
LOL, you got me there Anon. It was all of the above!
Larry Sweeney
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up15:47 PM, 19th June 2019, About 5 years ago
Well if Shelter were really interested they could have bonded these two unfortunate bodies, but as we all know Shelter wont do that.
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up16:03 PM, 19th June 2019, About 5 years ago
Reply to the comment left by Larry Sweeney at 19/06/2019 - 15:47
Why would they want to do that when they can invest their hard earned donations into demonizing the very people who actually provide shelter?
Appalled Landlord
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up17:22 PM, 19th June 2019, About 5 years ago
Reply to the comment left by Mark Alexander at 19/06/2019 - 16:03
Hi Mark
Hard earned is right. The last set of accounts https://www.property118.com/shelters-income-expenditure-figures-highlighted/
showed that Shelter received donations and legacies of £36.9 million, but spent £11.7 million on obtaining them. One would have to work very hard indeed to spend £11.7 million.
Of the net £25.2m, £20m went on what they call housing services, although they don’t of course actually house anyone at all. That left £5.2m
Shelter shops brought in £9.0 million, but the staff working in them cost £3.6 million, and “other shop costs” were £4.8 million. The net contribution was 532k, or 5.95% of sales – less than six pence in the pound from selling things that were given to them for nothing.
So if you gave them something nearly new that cost £100, and they sold it for say £20, the staff would get £8, the landlord, council and utility suppliers etc would get £10.67, leaving £1.33 to add to the coffers.
So not much of a contribution there, but together with the net donations and legacies it just about covered the £5.3 million spent on research, policy and campaigning. It’s a tough choice - bonding or demonizing.
Although Greg Beales claims that benefit claimants are no riskier than working tenants, Shelter cannot afford to take the risk that he might be wrong again.
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up17:37 PM, 19th June 2019, About 5 years ago
And if Shelter get their way with everything they want Krystyna and Geoff will be in a much worse position, because their landlords are likely to sell up and so will most of the others. The few that are left are likely to be far too picky to take on two people in their 50’s who have made no financial provisions for themselves, claim to be unable to find work and yet can afford rather a lot of clutter and a dog!
Hamish McBloggs
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up18:10 PM, 19th June 2019, About 5 years ago
Just a few disjointed thoughts
Can you imagine for a moment that things have not gone well and you are forced to sell and rent again? The thought horrifies me.
If you're made redundant in your 50's then finding more work is difficult. That is a simple and undeniable fact. It has nothing to do with the PRS. I can't help the steel industry in Wales or the strategic decisions of JLR not to produce all electric cars in the UK or Dyson to set up production in Malaysia. I personally cannot change the engrained ageist attitudes. I personally cannot change Dyson's market and supply driven decision.
This forum cannot change Dyson's decision either. But as business people here, if we study it, (I haven't), in an unbiased way we may find we agree.
I'm just imagining the potential hardships that may befall the small PRS landlords and their tenants in Scunthorpe if the latest rescue of our ailing steel industry runs out of legs. This sort of event would definitely affect rents and house prices and mobility more decisively locally than any legislation. A tenant being made redundant does not turn a landlord instantly from nice to grasping, but places a landlord in the unenviable position of suddenly being asked to stump up for the failings of the welfare system and potentially having to ask a family to go. It's shit.
For those who, for whatever reason, are in lower paying career trajectories, buying property and credit can be difficult or even unaffordable. We personally have had to 'cut our cloth' at times. Companies do this all the time; when trading is tenuous then redundancies happen otherwise potentially there is no company and everyone loses. And from this flows the shouting about self interested management, fat shareholders and is entirely understandable whilst in some cases probably being true. Or it could be self preservation, women and children first,,, sod that I can afford to save my family and I'm buying the lifeboat. We're only nice when we're not fighting for survival.
The trouble I feel exists is that the 'cloth' cannot be cut any more in some circumstances and this is something that has to be dealt with by a strategic, joined up thinking, listening, open government. Let's face it, what ever side of the Brexit fence you are, the debate last night didn't help. It was all a load of wiff waff and in my mind the current relationship with local and central government has deteriorated and is now adversarial at best.
Affordability criteria either for PRS tenants or loans from major high street banks will less and less look at the circumstances but will look at the numbers. The multiples will increase to defend against risk. If the numbers don't work there can be no loan, hire purchase, new fridge on finance from Currys,,,,, in other words, it does not matter if you are DSS or not, if you don't meet the affordability test then you can't have it.
If you can't afford it but do get the loan then roll on the next banking crisis.
This sort of problem is not one that can be solved by tools such as rent controls. Controlling rents increases a landlord's risk thus incentivising investment elsewhere when there is insufficient social housing.
I have also struggled with the concept that we have a right to be where we want to be, grow up where we were born, stay near the children or vice versa. I felt that concept was implied. One and a half years as graduates and both Mrs Hamish and myself saw the writing on the wall so we proactively upped sticks and moved. To use the cloth cutting analogy, we resized the cloth by going somewhere cheaper. It took me away from my roots, our family support and networks of friends to a place we could find sufficient work and where the numbers worked. It was difficult even then to do this as graduates. We rented an appalling place with dodgy electrics and damp and in the middle of nowhere. We had to start again.
Needs must as they say but it never once crossed my mind that it was my right to be given a sufficiently well paid local job or otherwise be subsidised to stay.
Our own personal internal economic migration adventure then was tolerated (though I have always been considered a 'blow-in' by the village elders and once was not served in a local). But now global economic migration is being coupled with climate, war and political migration which is absolutely not tolerated at country level resulting further conflict, walls and is putting the EU concept under a lot of pressure.
If it gets wetter, will Carlisle become uninhabitable?
But, more locally, here in the UK we here are questioning, ne struggling with the movement of people from more wealthy areas to Norfolk and the Southwest and North East making it sensible for the migrants but increasingly difficult for the indigenous population. Add this to the financial pressures facing LA's and their finite housing budgets making us question in all sorts of ways at the practice of housing out of area where costs are lower. We then see protectionist policies developed. So, you want to buy a property in St Ives (Cornwall), or you want to build a residential home for your son on a tranche of your own land in Derbyshire but are only permitted to build a holiday home. 'Outsiders banned' from buying property in Exmoor, Peak District ... Ah, the Peaks, where property is eyed up by foreign investors and a problem the Government of Iceland is actively wrestling with as crypto-currency miners threaten to replace aluminium smelting and the employment it brings.
I'm not sure where I am going with this rudderless ramble but to finish it in the middle of a metaphorical field somewhere for the moment, it's not my fault that the market sets the rent in this area. It's not my fault if a person(s) do not meet the affordability test. Just because I've paid off my mortgage doesn't change the price; it enables me to maintain standards, rarely increase rents, permit slack in difficult times. It certainly doesn't mean I should give some of it away and it's not all profit spent on finer thing; I too have to eat. It's not my fault that the local rail service to London improved killing off small local business turning it towards dormitory village status whilst at the same time increasing house prices thus forcing 'locals' to move away. It's not my fault that getting employment in your 50's is difficult. I will stack shelves before suffering an attack of pride. It's not my fault that businesses move manufacturing and services to stay competitive and mitigate risk. It's not my fault that MP's get paid £80k p.a. to arse about for 3 years, ministers even more and the latest tranche of Don Quixote MEP's get €101k p.a. whilst the whole festering jamboree have an expense account on top with a value that starkly contrasts with the few pounds that would make a massive difference to some. Perhaps if they only 'lunched' twice a week and sent the money saved elsewhere?
Arguments have become entrenched, self-interested and tactical and intermingled with the politics of envy.
I too would consider these for a property. But just as the LA get narked if I don't pay my council tax, whatever their back story, someone has to pay the rent.
It's now wine o'clock
Hamish the Reasonable
Paul Shears
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up19:14 PM, 19th June 2019, About 5 years ago
Reply to the comment left by Mike D at 19/06/2019 - 11:07
Whilst not arguing with the points above, both I and my highly qualified and experienced friends have any idea how to obtain employment of any kind via the internet or any other means.
Having spent decades on the other side of the fence looking for employees, I have had, and still have, far less success finding employees now than I have ever had.
The recruitment mechanism in this country simply does not work unless you "know" somebody.
Had I not realised this decades ago, I might well have not taken the risks that I took in life to cover my back and avoid the situation that these people have arrived at. Yes they failed to take responsibility for their own interests which, as far as I have seen, is pretty normal throughout society. But as far as I can see, they are finished. I make the same observations about previous and current, tenants, friends, relatives, neighbours and associates. Many of these people can accurately be described as highly educated, qualified, hard working and possessing the best of human qualities.
ameliahartman
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up21:04 PM, 19th June 2019, About 5 years ago