Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Steve Masters
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Sign Up13:21 PM, 18th April 2019, About 6 years ago
And we need to make it law that when a judge gives a possession date tenants must be considered homeless on that date, no when the bailiffs come. Councils need to be pulled into line on this.
Steve Masters
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Sign Up13:24 PM, 18th April 2019, About 6 years ago
If Section 21 is abolished then I think how well Section 8 is fixed could be the making or breaking of our industry.
Chris @ Possession Friend
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Sign Up13:37 PM, 18th April 2019, About 6 years ago
Steve, we may not stop the amendment to Sec 21, but we MAY be able to mitigate and negotiate such strengthening to Sec 8 that provides some protection for landlords. As for 'No Shelter', all they do with 60 Million £ is provide advice to defaulting tenants to defeat legal possession processes through technicalities. I wouldn't have thought there would be a Landlord in the country who could support that ! ?
As for Getting collaboration on major issues, such as Sec 24 or arguably, moreso, Abolition of Sec 21, there should be, - for All landlords benefits. Look at the recent political analogy of Theresa May holding talks with Corbyn over finding a resolution over Brexit. She was criticised by her own party for trying to find a way forward and speaking to the 'opposition' I think landlords as a whole stand to gain more from a collaborative approach than an isolated one.
Furthermore, for a smaller landlord association to come up with the suggestion is, I think, very big ( thinking ) Contrary views have to get over their sense of self-importance. ( or impotence, choose which word you think most appropriate ! ) And as Steve says, the more the merrier.
Larry Sweeney
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Sign Up15:48 PM, 18th April 2019, About 6 years ago
To Steve Masters, agree with your point about posession. The Alliance stated from the outset that one of our goals was to overhaul the cumbersome posession process. To that end we made a submission to the DOJ and got members also to make submissions. Our solution is very simple and cost effective. We have thousands of enforcement agents all over the country already enforcing fines Council tax and Nndr. We want these agents to also enforce posession orders meaning no waiting for ever for court bailiffs and no expensive transfer up to the high court. This at least would go some way to helping landlords on posession.
We lobbied the DOJ, we have educated many about Shelter and their stance on the PRS is disgraceful. It is absolutely legitimate to fight back.
As regards the ICO, we are currently in discussion and are due to send a delegation to a meeting shortly. I will say no more on a public forum, but our members are aware of our work and are updated regularly. We are far more proactive in pushing back on licensing that either the NLA or RLA.
It is a great pity that when we extend an olive branch to these organisations in the interests of all landlords, and when we suggest putting differences aside our efforts to get landlords to present a united front are critisised.
I say again , any organisation that has the interests of its members at heart must do what ever it takes.
We believe the sector is under attack like never before, we anticipated the abolition of S21 and publically said so. See our website.
We have no problem sitting down with anybody, putting past differences aside for now if that is what it takes to protect the PRS.
If we cannot do that because of politics or ideology then we have no right to claim that we are working for our members.
Finally , we still have not heard back from the NLA/RLA and I would appeal to their members to demand that they join us at this summit and lets do what has never been done and work together for the PRS.
Perhaps this united front had it been put forward some time back could have put the brakes on the destruction of the sector.
One thing for sure, the NLA/RLA have proven woefully poor to date, which is why we are where we are. If the legislators however faced the Alliance/NLA/RLA/BLA/Humberlandlords/ihowitz/Arla and indeed any other landlord organisation who wishes to attend our summit, we could field the best team ever to defend landlords against these attacks, verbal, financial and regulatory.
We must have this summit and Landlord organisations have a duty to bin pettiness and do what ever it takes to protect and represent members.
Rennie
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Sign Up17:52 PM, 18th April 2019, About 6 years ago
Fantastic idea - Do it!
Remember to include getting rent arrears paid at the same time as a possession order and/or automatic CCJ's for unpaid rent so that other landlords don't take on people who don't pay their rent or damage property. Can you imagine what a difference this would make for landlords (and tenants and agents) and how it would free up the deadlock over getting properties rented in the shortest possible time to the best possible tenant and the "which tenant should I take/not take" dilemma.
Win-win-win-win-win
TheMaluka
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Sign Up18:55 PM, 18th April 2019, About 6 years ago
A year long experiment with section 21 where the landlord is required to give a reason for the eviction would establish once and for all that tenants are not evicted on a whim. After the data is collected then a reasoned decision can be made.
[NB for the scholars of English I have treated 'data' as a collective rather than a plural]
Chris @ Possession Friend
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Sign Up19:05 PM, 18th April 2019, About 6 years ago
Reply to the comment left by David Price at 18/04/2019 - 18:55
Absolutely David, if MHCLG could see past their nose, they would have instigated that a year ago - lets be fair, its been on the 'opposition agenda for years !
Larry Sweeney
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Sign Up19:06 PM, 18th April 2019, About 6 years ago
Thanks for such positive contributions , especially from my friend David Price.
This attack on s21 is an incredible opportunity to unite once and for all.
Once again I implore the RLA/NLA to join us. This is about all our members, honest hardworking strivers and not criminals as the hysterical media like to portrait us.
We must not let our members down. The summit must go ahead, we must all be there working for the members who joined our organisations. We owe it to landlords to unite and push back.
RLA/NLA members demand that your organisations represent you. We are all in this together. Lets turn this attack on s21 to our advantage. Never before have all landlord organisations come together like this. Lets not squander this last chance to save the PRS and in turn guarantee tenants supply, choice and rent competition.
We can say no more. Over to the NLA /RLA.
Chris @ Possession Friend
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Sign Up19:23 PM, 18th April 2019, About 6 years ago
Reply to the comment left by Larry Sweeney at 18/04/2019 - 19:06
To be fair Larry, on the collaboration point, I read earlier that the RLA are releasing a survey that they've consulted the NLA upon ( no news whether it will be joint - even more visionary than May meeting Corbyn ! )
How refreshing it would be to see some collaboration and show the Govt and Tenant groups a united front from Landlords and Agents. Possession companies and as many diverse groups as possible from the PRS. I say, share the idea with Property Tribes, LandlordZone ( owned by Hamilton Fraser now ) Property Industry Eye, Property Reporter and any others.
Those who want to 'take their toys away after any collaboration can go and play by themselves if they wish'.
Cathie
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Sign Up9:23 AM, 19th April 2019, About 6 years ago
Maybe some of our diplomatic and tactful landlords could engage with some of the smaller tenant groups to help them understand the landlord’s side and the unintended consequence these new laws bring. We may also learn something more about why they think like they do.