Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Dr Rosalind Beck
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Sign Up10:12 AM, 30th September 2019, About 5 years ago
The question is: will the Government listen to reason? Or will it forge ahead with its destructive housing agenda?
Hardworking Landlord
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Sign Up10:47 AM, 30th September 2019, About 5 years ago
Reply to the comment left by Dr Rosalind Beck at 30/09/2019 - 10:12
Going on previous experience, it will forge ahead. But will it matter? We will all be surrendering out properties to Labour once they complete the coup!
paul robinson
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Sign Up12:30 PM, 30th September 2019, About 5 years ago
SECTION 21 Consultation – Info for all landlords and also specific Ministry of Housing feedback for HMO landlords using joint tenancies.
Warning Long post –
Copy of email extract at bottom of posting.
SCRAPPING SECTION 21 PROCESS AND CONTACT INFO.
I discussed with my MP and whilst he was supportive, I have not heard anything back from him.
I also phoned the ministry of housing (03034440000) and surprising someone did phone me back and following another email, they provide the below response.
They confirmed the process would be as follows:-
1) 12 week consultation
2) Info analyses and report written to government
3) Government would decide if to raise a bill
4) As primary legislation, would require a vote my MP’s in parliament.
Part of my own rental business deals with groups of young professionals on a joint tenancy, with fixed term tenancies and for a host of reasons provide great benefits to all parties, including providing safe, well priced quality accommodation allowing young professionals to save for their 1st house. The scrapping of section 21 will have a major negative effect on this market, as it will on the student market. We also have some single unit professional rentals and again sign fixed term tenancies (blocks), which all parties have always been happy with. But without the vehicle of section 21 allowing block tenancies it will have a negative effect, although not as great as the shared professional rentals.
I have express my grave concern that despite there being 1000’s of shared HMO rentals, clearly define by legislation and majority licenced, the consultation document does not recognise or even discuss the impact of scrapping section 21 on this rental demographic. The lady I spoke to at the ministry of housing in fact said “the consultation document is geared towards single unit occupancy” which if you consider is a major oversight and in my opinion a flawed consultation process!
As you can see in the reply email from the Ministry of Housing, they have suggested “exploring” revising the consultation documents – however with limited time left on the 12 weeks, again I feel that this is flawed.
I would recommend that all landlords:-
Email their MP and also the following parties:-
TenancyReform@communities.gov.uk
Eleanor.Millington@communities.gov.uk
john.healey.mp@parliament.uk
james.hall@parliament.uk
Copy in:-
john.stewart@rla.org.uk
Policy@landlords.org.uk
Also if you are a HMO landlord, especially if deal with groups on shared tenancies, I feel it’s vital that we ask for the Consultation Document to me revised to recognised this large rental market, plus extend the consultation period to allow enough time for landlords to respond.
REPLY FROM MINISTRY OF HOUSING
Thank you for your email regarding Government proposals to remove Section 21 of the Housing Act 1988 and for taking the time to talk on the phone recently. Please accept my apologies for the delay in responding to you.
Please see below responses to your queries, which I hope will be helpful to you.
These answers reflect the proposals as they currently stand in the consultation document, which we are asking for views on. The Government will consider the responses to the consultation and the information gained through stakeholder engagement to decide on the new framework, and so the final framework may be different once this process is complete.
• Following the proposed removal of S21, subject to the proposal of still being able to agree an initial fixed term tenancy – at what stage in that tenancy can the landlord and tenant discuss another fixed term tenancy?
There won’t be a fixed point in the contract when landlords and tenants can discuss a new fixed-term tenancy – you would be able to do this at any point and could continue to use the two-month mark if that works for you.
A landlord could continue to find a new tenant to take the place of the existing tenants and issue a new fixed-term tenancy, in the same way as occurs at the moment, if all tenants are willing and agree.
However, the changes proposed in the consultation document would require the landlord to use one of the existing grounds for eviction under Section 8 of the Housing Act 1988 to terminate the tenancy, if they wished to gain possession of the property.
The consultation asks for views on the existing Section 8 grounds, including whether they need to be improved. It sets out that the Government plans to introduce a new ground for when the landlord wishes to sell the property and explores amending grounds for moving into the property, rent arrears and anti-social behaviour.
• As I understand it, following proposed removal of S21, and after the initial fixed term tenancy, if it isn’t possible to agree a 2nd fixed term tenancy, then the tenancy will default to a rolling periodic. With 5 tenants on a joint and severally liable tenancy, will only 1 be required to give 28 days’ notice to bring that tenancy to a close, or would all 5 have to be in agreement to bring that rolling tenancy to a close?
You are correct that if a fixed term contract comes to an end, and a new one isn’t agreed, then the tenancy will automatically become a statutory periodic tenancy.
If a joint tenancy enters the statutory periodic phase, any one tenant can serve notice to terminate. It is only during a fixed-term tenancy that all tenants must agree to end the tenancy together. The proposals as they currently stand in the consultation document do not seek to change this.
• Can the Q&A support document be updated to encompass shared HMO (licenced in particular), ensuring that this large sector’s feedback can be encouraged to be gathered and also easily analysed on receipt?
We are exploring updating the document so to explain how the changes will interplay with joint tenancies, to help landlords understand how this will affect them, including landlords of HMOs.
Thank you for also sharing details about your business model with us, and your thoughts on the impact the proposed reforms would have. As we discussed on the phone, the consultation is seeking to gather such views, to help shape the future framework so that it works for all parties.
If you haven’t already, I would encourage you to respond formally to the consultation survey. This can be done online at: https://www.gov.uk/government/consultations/a-new-deal-for-renting-resetting-the-balance-of-rights-and-responsibilities-between-landlords-and-tenants.
If you have any follow-up queries please don’t hesitate to come back to me.
With thanks again for your time,
tomforex
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Sign Up12:35 PM, 30th September 2019, About 5 years ago
Disclaimer; I am not a landlord, nor a tenant.
Those million properties will all be part of chains, they'll either be bought by existing cash rich landlords or owner occupiers. However what is being missed here is that those million homes being dumped onto the market, at roughly the same time will collapse it. Especially as they will likely be largely 1-3 bedroom places. Remember, there is extremely few people able to buy at existing prices, therefore the market will fall considerably as distressed property sellers become further distressed. With MMR in place, and average savings of less than £1,000, and without BTL buyers, there are very very few proceedable buyers
Ross Tulloch
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Sign Up23:51 PM, 1st October 2019, About 5 years ago
Going forward it will make us extremely careful that anybody coming into one of our properties as a secure job and income. Sadly the only housing benefit person we have ever taken cost us five months lost rent So not being able to evict a bad tenant simply for make us even more wary about taking any risks on
Annie Landlord
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Sign Up11:28 AM, 5th October 2019, About 5 years ago
Worth noting that I've 'conversed' with tomforex in the past and he actively welcomes a massive collapse in house values as the only way to a more equitable system. He accepts, indeed seems to welcome the fact, that many, many people, both owners occupiers and landlords, would be bankrupted.
Meanwhile, homelessness is increasing, rented property supply is reducing, ordinary people, whether working or not, are unable to afford average rents, in RSHP or PRS homes. But hey, its all worth it to either secure votes or advance a political radical agenda
James Mann
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Sign Up13:16 PM, 5th October 2019, About 5 years ago
It is essential that all landlords respond to the section 21 govt consultation before Oct 12.
Whiteskifreak Surrey
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Sign Up20:52 PM, 6th October 2019, About 5 years ago
Reply to the comment left by James Mann at 05/10/2019 - 13:16
We attended NLA Meeting in our area and they invited a Civil Servant working on housing. He assured us that the consultation is genuine and the views will be taken into consideration. He seemed to jot down all the complains and comments the landlord voiced. NLA presented a pie chart with the consequences, and also asked everyone to take time to reply.
I am not sure if I can believe in whatever we heard, but I am going to reply. I remember it was a thread here about possible / advisable replies.. Could please anyone publish a link here? Many thanks!
Dr Rosalind Beck
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Sign Up18:17 PM, 7th October 2019, About 5 years ago
Reply to the comment left by Whiteskifreak Surrey at 06/10/2019 - 20:52
I filled in the consultation but I also have written several times separately trying to get them to answer the following question. The only answer I have received has been a fudge.
To whom it may concern
Can you please let me know what plans you have regarding 'porting over' conditions attached to the legitimate service of Section 21, to the new version of Section 8? I am thinking specifically of things like the service of a gas safety certificate or other document being a condition of being able to gain possession.
To illustrate, what provision are you making to prevent the following from happening? I am giving an example to illustrate it:
A tenant is due to move in on the 2nd of February, but asks if they can move in and sign the tenancy agreement on the 1st as they otherwise will have nowhere to stay. The landlord hasn't got time to get the gas safety certificate to them before the 2nd but to be kind allows them to sign on the 1st and then gives them the certificate on the 2nd. Or: the landlord does give them the gas safety certificate on time but doesn't realise that they don't sign in the right place that they have received it.
Further down the line, the tenant stops paying the rent and/or starts being a nuisance to neighbours and/or damages the house. The landlord goes to serve a Section 8 on the grounds of rent arrears, as it is nigh on impossible currently to successfully use a Section 8 for anti-social behaviour or damage, but the case is thrown out as the gas safety certificate was not issued before the tenancy agreement was signed. This means that the landlord can now never gain possession of their house. The tenant is free to stay there forever, paying no rent for a tiny administrative error or because they were being kind.
What provisions are you making to ensure that this scenario cannot happen?
Yours faithfully
Dr Rosalind Beck
Portfolio landlord.
Whiteskifreak Surrey
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Sign Up20:43 PM, 7th October 2019, About 5 years ago
Reply to the comment left by Dr Rosalind Beck at 07/10/2019 - 18:17
Thank you very much - extremely valid question! I bet they did not even think about such an eventuality. A bunch of not very well oriented civil servants. From what we heard there at the moment there is nobody in particular driving that project, it is a legacy of Teresa May...