Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Jay James
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Sign Up18:04 PM, 1st March 2018, About 7 years ago
Reply to the comment left by Ken Smith at 01/03/2018 - 12:08
Having come to this website just very recently, you seem hell bent on creating as bad an impression as possible of landlords.
Ken Smith
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Sign Up10:39 AM, 2nd March 2018, About 7 years ago
http://www.thisismoney.co.uk/money/buytolet/article-5423439/Buy-let-crunch-landlords-sell-hike-rents.html
This ARLA report shows just how much the government are going to have to be careful what they wish for.
18% more demand by new renters and 8% less supply as a result of retreating landlords. That's just in one year. That's in a market where demand was already massive, and supply slowly dwindling.
The gap is going to be incredibly big when the docile, couldn't-care-less, landlords out there (who dont know the impact of S.24 etc until they get their tax bills) realise what is happening. They will exit pretty sharpish I reckon. If this trend continues then masses of those who cant afford deposits and who have to rent will be stumped (most renters now) .
If demand for any commodity had a supply gap of 26% year-on-year - then suppliers would be ramping up their prices. The ramping up in this industry will be needed anyway, regardless of this report, owing to S.24 - which will hit many, plus the anticipation of other costly future legislation.
A classic study into the unintended consequences of vote-catching, crowd-pleasing legislation. Throw into the mix the banks attitude towards us - and the nation has the perfect storm.
My point - put your rents up - and condition your tenants that this is the new normal every single year. Unless they are stupid, and ignore the news, they will be expecting it anyway, but they will never call you up to ask when you are putting the rent up.
This is an example of landlords collective value to the nation. the sooner the government and population realise it - the better it will be for them.
AA
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Sign Up11:14 AM, 2nd March 2018, About 7 years ago
With the vilification and war on landlords from every conceived angle possible if you are the bogeyman in the dock of a kangaroo court you may as well play the part. Ian, sadly I think you are out of touch. Society defines us and no matter how good you are, as far as norms are concerned we are all scumbag landlords.
Ian Narbeth
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Sign Up12:20 PM, 2nd March 2018, About 7 years ago
Reply to the comment left by AA at 02/03/2018 - 11:14
AA
The tenants we have certainly don't think of us like that. We often get complimentary remarks and favourable comparison to other landlords. As for being out of touch, I am being prudent in not boasting about evicting tenants. I have had to issue proceedings, obtain CCJs and evict tenants as many landlords have to.
My concern with Mr Smith's comments is that landlords should not give those people and groups who think of us as scumbags free ammunition. What is out of touch about that?
If you think things are bad now, wait until rent controls and the removal of section 21 are brought in by a Corbyn-led government. Don't give them justification.
AA
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Sign Up12:47 PM, 2nd March 2018, About 7 years ago
Reply to the comment left by Ian Narbeth at 02/03/2018 - 12:20
I also get compliments and most of my rentals are word of mouth. When I advertise I let prospective tenants speak to my current tenants in my absence to let them freely express whether I have been a good landlord. The tenants that are moving on are under no obligation to say anything positive - they are leaving. Its a good feeling and great for the ego but it adds up to squat in the final analysis. The legislators did not legislate on a model of a good landlord. They decided to throw the baby out with the bath water. I have never chased the top end of the rent levels. Lower rent = more suitable tenants to choose from. But if your hand is forced .... One of my tenants has objected to a rent rise basis I do not need the money !. The following problems are of no concern or interest to the tenant - maintenance, s24, mortgage, compliance etc.. If it was not a cold business before it certainly is now. Corbyn has nothing on Sturgeon !
H B
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Sign Up17:43 PM, 2nd March 2018, About 7 years ago
Reply to the comment left by Ken Smith at 02/03/2018 - 10:39
"The gap is going to be incredibly big when the docile, couldn't-care-less, landlords out there (who dont know the impact of S.24 etc until they get their tax bills) realise what is happening. They will exit pretty sharpish I reckon. If this trend continues then masses of those who cant afford deposits and who have to rent will be stumped (most renters now) ."
Who's been buying all of the properties that you've been selling?
Ken Smith
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Sign Up18:41 PM, 2nd March 2018, About 7 years ago
Reply to the comment left by H B at 02/03/2018 - 17:43
Hi HB
Your question prompted me to do an analysis.
Of the 12 sold that I refer to, 1 of them was sold to the tenant. He was comfortably off and fell in love with his home. Paid cash. Easy sale - no voids, no preparation.
Of the rest, 6 went to second/third time buyers - who were trading up the ladder. Sold via local Estate Agents whom I work very closely with. These were the most tedious. we had 3 collapsed sales out of the 6 - but we got all 6 over the line eventually.
We sold then 2 at auction on the same day - which was a very profitable route - as we were fortunate to get 2 fierce bidding wars on each. Both overpaid in my opinion. That was very memorable and was on 'Homes Under The Hammer' too.
The other 3 went to investors, 2 to the same guy. However, interestingly enough, after doing his research too late (after buying...doh!) , he decided BTL wasn't for him and he listed them both and eventually sold them on. He made a loss - but that, he admitted, was his own foolish fault.
The remaining one went to an investor and we managed to keep the same tenants in there. Great way - because there are no voids/preparation to finance once again. It had tenants who were A1 (8 years there) and a great yield. I charge high rents and always increase every year - compound interest is a magical phenomenon. We had an open day just for cash investors registered with my Estate Agent - with proof of liquid funds and got 3 sealed bids over asking.
We have just exchanged today on another that is going to the tenant. Interesting story was I did a sale and rent back when they were possible 11 years ago. He has got his act back together financially now - and bought it back! He is saving having to be paying rent when he's 80+.
Finally, I've just given 4 months notice to the 2 we are selling in 2018/19 and they will be listed in late July. That will be 15 in total by year end.
As I said earlier, every sale increases our liquid wealth and reduces the hassles of this mad industry.
It's a great feeling. the ones Ive left alone so far are my Jasper/former MX ones. Not highly geared either. However they are my most profitable ones anyway - so they are at the back of the queue.
Slowly but surely waving bye, bye to buy-to-let.....
AA
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Sign Up19:52 PM, 2nd March 2018, About 7 years ago
Reply to the comment left by Ken Smith at 02/03/2018 - 18:41
And then place your money in a bank account earning 0%.
The smart money jumped into property before the barriers went up. From what you have described you were operating in the high risk low end pain in the *** market. There are 3 rules of life.
People with money will always have money, people will always have aspirations and location, location, location. Follow these and you will do well in any kind of market.
Ken Smith
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Sign Up6:34 AM, 3rd March 2018, About 7 years ago
Reply to the comment left by AA at 02/03/2018 - 19:52
Hi Asif
I must say, you are very presumptuous in knowing exactly where I Park my liquid wealth. I can only presume that the limited context of your mind would lead you to act as described yourself.
Do you really think I would put it in sleepy bank accounts that effectively cost money from an opportunity cost aspect?
Asif...as if...
I'm doing very well thank you. This business is only the tip of the iceberg regarding my business and investment affairs.
I bought very low when there was blood on the streets in early2009.
I had sold my business in 2006 and received a 7 figures sum after tax. This was all parked in the bank for the time being. Great returns then (5%+) so why not? In March 2009 Interest rates were dropping) I took out a third of the cash and put it into property. The rest (two thirds) went into equities at the very same time. That's still there - not touched and has grown just over 400% since March 2009. Almost magic isn't it?
I already had 15 rental properties since 2000, and I saw the benefits of leverage in property - so did the following:
Appointed 3 'finders' to find me £4m of residential property (post crash values) for £3m. They did their job over 12 months and got me twenty odd properties - and I put £1m into it and borrowed £2m.
These properties had been worth almost £5m 12 months earlier. I'd just got them for £3m plus expenses - for £1m in of my own.
Now I'm pulling out....
Guess where I'm parking the proceeds? Yes, you got it in one - all in equities.
If you are familiar with Buffet and Bogle etc, you will understand the notion of tracking the market long-term. Ignore the headlines and the noise and just let the market trundle along through peaks and troughs.
Check out the Dow Jones chart over 10 years. Pay attention to March 2009 too. My entry point for equities and property.
Buffet always says to 'act contrarian'. It took some nerve at times - but it's paid off.
http://www.macrotrends.net/1358/dow-jones-industrial-average-last-10-years.
All this from a £1000 start up sum in 1988.
So, before you jump to conclusions about my circumstances and strategies, either do some research, or keep shtum.
Arnie Newington
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Sign Up9:22 AM, 3rd March 2018, About 7 years ago
In Scotland Edinburgh has the largest Private Rental sector.
Rents in Edinburgh had been rising at below inflation until 2014 since then they have skyrocketed.
The main reason for this is that long term lets are over regulated and soon to be over taxed whilst short term/holiday lets are under regulated and under taxed. So landlords around the city centre have moved their properties to the short term sector creating a doughnut effect in the city for long term lets.
I don’t expect rents to continue to increase above inflation as most of the regulation is now in place, we must now be near the top of affordability constraints and there are plans soon to be announced to regulate short term lets.
I would suggest that whenever Shelter, BBC or the Guardian tell you how well things work in Scotland that you remember that there is a cost for this regulation and it is being paid by tenants in increased rents.
Banning letting agent fees in particular was a massive own goal. Who would have thought putting more money into the same people’s pockets who are competing for the same goods would have led to inflation. A lesson that should have been learned from the Spanish Conquistadors in the 17th century.