Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
AA
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Sign Up13:08 PM, 20th November 2017, About 7 years ago
Hi Rod after giving it some thought I agree, there can be no "work around" a fundamental of a piece of legislation. The irony is the Scottish Government has legislated for everything they were legislating against. More available property ?I don't think so, there was a recent survey indicating 30% of landlords are looking to get out. Cheaper rents - I don't think so - I am already contemplating rent increase to cover my mortgage costs of expected void periods. Spacious and generous accommodation - don't think so. I am going to convert my 2 beds to 3 and 3 beds to 4 . Maintaining a high standard of property - don't think so. With section 24 and this - its survival mode !
AnthonyJames
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Sign Up16:44 PM, 20th November 2017, About 7 years ago
Some lateral thinking: university halls of residence deal with their loss of revenue during holiday periods by renting out their rooms as effectively holiday lets: rooms for conference delegates, postgraduate student on short summer courses, and for tourists. Why not do the same?
i.e. charge the higher rent to your ordinary students (maybe not 12 months in 9, but 10 or 10.5 months in 9, to test the market, and increase it in later years if the students prove willing to pay), then switch to "AirBnB/Holiday Lettings" mode in the summer. Edinburgh is a very popular destination for tourists and festival-goers, so adjust your offering so you can tap into that lucrative market instead with relatively little work, e.g. if your HMO/houseshare rooms don't already have locks with internal thumb-turns, add these so the rooms can easily be converted to AirBnB format. You would obviously have to research how to market the rooms effectively too.
Operating as part-holiday lettings would also allow you to deduct a good proportion of your mortgage interest from their profits, and you could deduct your new furniture and other capital costs too. I'm assuming here the the SNP hasn't tampered with the taxation treatment of holiday lettings as well.
Some undergraduate and definitely postgraduate students actually want to stay in Edinburgh all year round, or most of it. If you recruit one of these as your "house mother/father", they could administer and monitor the holiday lettings for you, say in exchange for a reduced rent, which would help you manage the business more efficiently. The rent reduction might also be chargeable as a business cost, creating another saving.
For myself, this 12 months in 9 arrangement sounds overly complicated: just charge a higher rent and see what other landlords do and how students respond. The holiday lettings income may give you a buffer while you work out how best to position yourself in the market; you may also need to look at what facilities you offer and whether you need to improve it in certain areas, though without pricing yourself too high. A lower rent in exchange for fuller occupancy is usually a less risky strategy compared with always pushing hard on the rent button.
Rod Adams
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Sign Up17:24 PM, 20th November 2017, About 7 years ago
My understanding of the Edinburgh student market is that it currently operates on the basis described above. The problem with the new PRT is that the landlord has no control over when the student leaves. The tenant may opt to stay for the summer or perhaps a month into the new term so the landlord is unable to plan for holiday let's over the summer or may miss the busy period for returning students and so lose out for the next year. A lose lose situation!
Regards,
Rod.
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Sign Up10:13 AM, 21st November 2017, About 7 years ago
Reply to the comment left by Tony Atkins at 20/11/2017 - 16:44
Hi Tony -Thanks for your thoughts and advice. All very much appreciated and all for serious consideration and adoption as I move forward.
Short Lets and Air B n B are a planning permission change of use issue. This has already been raised very recently and Edinburgh are now most likely looking to enforce this existing measure.
Complaints from residents regarding the number of this type of business has focused the attention of the local authority. This arrangement would also breach lenders criteria and the type of insurance in place. But as Rod states, without a defined exit date for the landlord the solution can only be to make the residency as uncomfortable as possible (price wise) that you take as much income as possible ( risk is the tenant seeks a property cheaper elsewhere) and incentivises the tenant to move sooner rather than later.
AnthonyJames
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Sign Up11:11 AM, 21st November 2017, About 7 years ago
Reply to the comment left by Rod Adams at 20/11/2017 - 17:24
I take your point Rod, but how likely is it that a student would stay only one month into the new university year? If they've stay on over the preceding summer, then isn't that a good thing (better occupancy)? And if they do leave one month in, there's always "churn" in the market as other students elsewhere realise they can't stand their housemates, and as non-students come and go with new jobs etc, so there must be a chance that someone else will jump at the chance to take over the room that comes available in November. Are the student and non-student markets in Edinburgh really so separate?
Asif - I agree planning and mortgage T&Cs and insurance are all potential killer problems. I suppose another option to cut this particular Gordian Knot is just to abandon the whole notion of "student housing" altogether. It's always been an artificial construct anyway, driven by council tax rules (the arbitrary 100% deduction for students, which surely needs repealing now that almost all other deductions have been abolished) and to suit the convenience of students with their ultra-long holidays. If the long-standing market mediator represented by the AST has been abolished, then perhaps it's time that the favoured status of "student housing" should be abolished too.
In south-east England, where I operate, specialised student housing is an increasing rarity: there are still some houses let en bloc to groups of students in the traditional way, but most shared houses are now just that - a shared house/HMO, taking undergraduate students, postgraduates who live there all year round, and young working people on group or single AST contracts. I don't know all the details of the new PRT, but ultimately students have to live somewhere, and if they want to penny-pinch and give up their rooms in June or July, perhaps that will prove to be just fine from your perspective: if you give up the notion of only serving the student market, you can simply find another non-student tenant to replace them. (I assume here that Edinburgh has a ready supply of recent graduates taking up their first or second job who are also looking for houseshares).
Since the Scottish government has insisted on this freedom of tenants to control completely their move-out date, perhaps students will have to learn that this isn't an unrelieved good thing: landlords can respond to the increased risk by ending the perk represented by so-called student housing, and students will find themselves in competition with everyone else for the available rooms. Students will have to face the risk that if they give up their rooms in June, there will be fewer rooms available for them in September, and then they will be in a "mixed" house where everyone is liable to pay council tax. This might incline them to give up their short-term cash saving at the landlord's expense and keep their rooms all year after all, especially if they can negotiate a small reduction in rent over the summer with their kindly landlord . . .
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Sign Up12:11 PM, 21st November 2017, About 7 years ago
Hi Tony, that's a fair evaluation of market circumstances as they could prevail, however it can also be the reaction which drives the outcome. So far I suspect the negative landlord reaction to the new PRT will result in situations I have described. As you know business has no place for complacency and a position has to be postured in readiness for a change.
Donald Tramp
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Sign Up20:05 PM, 9th December 2017, About 7 years ago
Reply to the comment left by Neil Patterson at 15/11/2017 - 14:18
As a student hmo house provider i am absolutely disgusted by the SNPs change in the leasing laws. We are being ruled by a lunatic leftwing fringe. Remember who is bringing in this lunatic legislation next time you vote.
Its along the same idiotic legislation left wing nonsense they've inflicted on all small business owners in scotland with massive increases in business rates. I personally know 2 small businesses whos rates have gone from a few thousand a year to around 20k!!! People have already been paid off at the companies. Thats only 2 small conpanies i know. Can you imagine the damage across the country? SNP see all business as evil and something to be taxed/legislated out of business.
If you want to look after your family and not live off the state Scotland is not the country for you. Stay away!! We are on target to emulate Venezula.
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Sign Up12:01 PM, 10th December 2017, About 7 years ago
Reply to the comment left by Donald Tramp at 09/12/2017 - 20:05
How do you propose to deal with this legislation ?
Donald Tramp
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Sign Up19:38 PM, 10th December 2017, About 7 years ago
Reply to the comment left by Asif Ahmed at 10/12/2017 - 12:01
Really struggling to find any way of dealing with the legislation. Ive been speaking to a couple of agents who are currently speaking with their lawyers. So no way forward that ive seen yet.
So frustrating. I took part in all the consultations on this. All points totally ignored by the SNP.
Watch what happens at the scottish budget this thursday. Tax rises for all workers? Sick of the SNP.
Short of selling everything up and moving to a non communist country i dont have a solution.
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Sign Up13:39 PM, 11th December 2017, About 7 years ago
Reply to the comment left by Donald Tramp at 10/12/2017 - 19:38
Yes its a tough one. Tony has suggested some ideas but deep down I think these will work on the margin. I have made some previous comments of how to possibly get around the legislation but as we speak all the landlords are akin to a herd of anxious wildebeest waiting to see which ones run first and in which direction.
Options suggested such as short-lets and air bnb are with high risk. You have no idea who you are taking on board and how many. I recall 10 people waiting outside to be given access to a 2 bed with lounge apartment - short let. Granted they are spacious apartments but never in a month of Sundays suitable for 10. Maybe 5.
And I know landlords to have made serious money during the festival in a few consecutive years only to lose it all in one year as the property has been trashed completely.
And of course the councils are looking to enforce the planning permission regulations as short-lets and air bnb are seen as a business and so a change of use application has to be in place.
All the politicians have done is pandered to a contemporary populist myth. You can sit back and watch it come back to bite them as supply dries up with demand overwhelming available properties, credit and referencing become tighter etc.
Its that or the big players move in and we get pushed out.