Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Graham Bowcock
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Sign Up12:45 PM, 9th January 2017, About 8 years ago
Dear Hugh
At least you have something in writing and the good news is that it doesn't specifically permit the access to be used if the adjacent property is redeveloped. However, it does not deny use for redevelopment. I hope you are in discussions with your neighbour.
If you take the line that the wording does not permit development of the property then you are in control and can either agree a fee (ransom) for varying the use to permit development or could even not allow the development at all (depending on your view and the impact of it on you and your property). The value of your access could be quite significant but will entirely depend on the nature of the scheme being proposed and whether or not there are any alternatives available. You have not said what the scale of the development is.
Does the neighbour need you access for services (i.e. electric, water, etc.)? If so then they would almost certainly not have rights under the agreement you have quoted and would need to reach agreement with you for wayleaves and easements.
I also doubt that your neighbour has any rights to improve the access (which may be required by planning conditions) so, again, you have another card to play.
From your neighbours' perspective they ought to sort the matter out with you properly at an early stage as they will not want to find a problem when they come to sell or re-mortgage, so in many ways you are at an advantage. I would suggest that you enlist the services of a local chartered surveyor to assist you; if there is a deal to be done then legal and surveyor's fees need to be paid by your neighbour as part of any settlement.
I doubt you will get a definitive answer from a forum such as this as there will be many facts to be considered by those advising you, but I hope my comments are helpful as a staring point.
Graham
Charles King - Barrister-At-Law
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Sign Up12:58 PM, 9th January 2017, About 8 years ago
Hi Hugh, this type of problem is not uncommon, and many rights of way (easements) are much more specific than yours as to exactly what sort of rights of way are allowed (e.g., vehicular, pedestrian, horse and carriage, etc). As you can probably guess, the extent to which you neighbour's right of way is 'necessary' is the key to the problem in your case, and is also the difficulty. The purpose of the right of way originally envisaged by the people who agreed to it and drew it up in the first place will be a crucial factor. Whilst some small reasonable departure from the original use might be tolerable to a court deciding upon the extent of an easement, a substantially different use or increase in scale of use will not. For example, a garden gate (such as that shown next to your post in this site (very creative Mark!)) will not allow redevelopment for vehicular access. There is no straightforward answer, save to say that a neighbour cannot take the mickey. If you are talking about a shared residential driveway, where you are the legal owner of the drive, it may or may not be acceptable to allow use for an additional new build property, for example. Judges in the county court (or in your case most likely the First Tier Tribunal of the Land Registry) don't like stifling redevelopment, nor do they like steamrollering over someone's property rights. I guess that your case would involve a classic balancing act.
Jay James
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Sign Up16:56 PM, 9th January 2017, About 8 years ago
If I understand correctly, your neigbour has some land which they want to build on. This land is adjacent to your land. They wish only to build on their own land and not on your's. If they build, I assume they will need greater use of their right of way. Is this a correct summary of the practical situation Hugh?
The neighbour has a legal right to use a specified part of your land to gain access to their land. Whether or not they use that right, they must pay a proportion of the cost of maintenance and repairs for the part of your land over which they have a right of way. (If you and the neighbour cannot agree then) it is for your surveyor to determine the proportion of the cost your neighbour must pay to you for the right of way. Is this a correct summary of the legal situation Charles King?
yew tree
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Sign Up20:03 PM, 9th January 2017, About 8 years ago
http://www.gardenlaw.co.uk
try this site for info on rights of way , loads of good info
from people who know
Gracie
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Sign Up14:31 PM, 14th January 2017, About 8 years ago
"Whether or not they use that right, they must pay a proportion of the cost of maintenance and repairs for the part of your land over which they have a right of way" wouldn't cost liabilities need to be written into the contract? We have right of way in order to access our flats, & our contract doesn't mention anything about costs.
Jay James
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Sign Up17:57 PM, 14th January 2017, About 8 years ago
Reply to the comment left by "Leasehold Owner" at "14/01/2017 - 14:31":
At the end of my comment I asked if I had grasped the legal situation correctly. Hence the excerpt in your comment may or may not be correct.
Jay James
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Sign Up18:08 PM, 14th January 2017, About 8 years ago
Reply to the comment left by "Leasehold Owner" at "14/01/2017 - 14:31":
What is written in your lease about "right of way"? Does it use that phrase or maybe something more like "use of common areas"?
Charles King - Barrister-At-Law
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Sign Up19:10 PM, 14th January 2017, About 8 years ago
Perfectly correct Jay. Interestingly the right to use the easement seems to be "subject to" the payment, so there is a good argument for saying that no right of way can be exercised until payment has been made. The right to use the easement is conditional upon a preceding event (payment), although "making a due and proper proportion" doesn't make sense. Land rights subject to 'conditions precedent' are subject to special rules, so are 'due' payments. And who is 'the transferor' whose surveyor is supposed to sort it all out (the transferor will be defined somewhere in the documents). Plenty of work for lawyers there in interpreting that clause! You're best to try and agree something with the neighbour.
Nick Pope
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Sign Up8:47 AM, 15th January 2017, About 8 years ago
You haven't made any comment as to the right of way itself other than it is over the land coloured brown. Whilst you don't mention a plan it is possible that there is one held at the Land Registry or, in the case of unregistered land (most unlikely depending on the area where you live) and I suggest you get hold of a copy of this asap.
Please note that my comments are subject to the adjoining owner not being able to have the terms of the right of way set aside which can be done in certain circumstances if there are very good reasons to do so. Courts generally try not to interfere. In addition if the land is landlocked, courts can grant a right of way if necessary. ( https://www.hepworthmurray.com/2015/02/land-landlocked-can-get-access/ ). If they have any other means of access then this does not apply.
This may show that the brown land is only a narrow strip which is suitable for pedestrians only and not vehicular access. No matter how much your neighbour whinges he cannot use vehicles to get on site. I doubt any developer would wish to carry a few thousand bricks, concrete etc. onto site by hand or in a wheelbarrow. Please note that they can't use machinery to lift over your land either. In addition the local planning authority may require that the property has a vehicular access as a condition of planning.
If the land is wide enough, is there a made up driveway? If not thay cannot insist that you, as landowner, provide a hard surfaced road or drive and so it would be difficult for vehicles and heavy lorries in particular to get to the site without damaging your land. Even an existing gravelled drive could be damaged.
It's interesting that if terms can't be agreed as to maintenance then it's your option to employ a surveyor to set the level of maintenance costs. They would need to be reasonable but the costs would probably fall to the neighbour and would be significant. Surveyors love a juicy and complicated neighbour dispute!
Having said all of this you can be difficult with your neighbour and stick to the letter of the right of way or simply reach an agreement with an appropriate fee or other inducement to facilitate their development. A neighbour of mine did exactly this and agreed to widening a right of way by approx. 1 metre to alow for vehicular access for 1 house. He ahgreed to swap approx. 20 sq.m. of his garden for approx. 75sq.m. of land at the side of his house with a newdouble garage on it. Everyone happy!
Badger
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Sign Up14:56 PM, 16th January 2017, About 8 years ago
Reply to the comment left by "Nick Pope" at "15/01/2017 - 08:47":
"https://www.hepworthmurray.com/2015/02/land-landlocked-can-get-access/"
Interesting article.
It is worth being aware though that the supplied link refers to advice from an American firm of lawyers and is therefore presumably only strictly relevant to situations in the 'states.
Interesting article all the same, as I say.