Rent2Rent Scheme Gone Wrong

Rent2Rent Scheme Gone Wrong

12:24 PM, 20th April 2013, About 12 years ago 70

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Rent2Rent Scheme Gone WrongI rented my property to a company who in turn sub-let the property for the same term. The tenancy was an AST in the company name and I retained a deposit that was not insured.

The company provided me via email a tenancy agreement and I introduced additional clauses to accommodate sub-letting but apart from that I accepted the agreement they provided. I met the director of the company, initially he was going to find me tenants but after only one viewing and no offers he suggested that I rent the property to his company and my rent would be guaranteed. All my dealings were with him, he said he would find tenants for my property and my rent would be guaranteed. I accepted three months copies of his company bank statements as proof of income. I was going to live abroad and hoped to rent the property for at least two years, however unforeseen circumstances brought me back to London and I gave notice requiring possession of the property at the end of the initial term of one year.

During the year several issues arose. The rent was always late. I emailed and called from abroad, it was paid but always late and on four occasions later than five days. The lease allowed for a £25 charge and interest for rent over five days late. Secondly, he reported that the oven wasn’t working and the kitchen sink was blocked and leaking. He said he would deal with it and deducted £200 from the rent. I requested an invoice on several occasions but never received anything.

On my return to London, the property was not handed back at the end of the tenancy. It was three days later that I got the property back. That morning when I attended the property I found the locks changed and the tenants still in bed with all their personal effects still in the house, food in cupboards etc. they said they were waiting for the van and the keys to their new place being provided by the company. I left to return later that day, they had just started loading a van and some three hours or so (and three days later) I eventually entered the property with a representative of the ‘company’ to deal with a checkout.

The property wasn’t clean, the fridge/freezer was frozen over, oven dirty, floors, skirting boards dirty, kitchen cupboards dirty (they just emptied the cupboards and left), bathrooms were dirty, guest cloakroom etc. Furniture was left in the wrong rooms and on different levels, the locks had been changed back which was good but windows were dirty, the back garden was reasonable but the front garden was an overgrown mess.

I wanted to deduct stoppages for the cleaning but the representative for the company didn’t agree, I had the deposit in full in cash and said we should resolve the cleaning issue now but she refused and left the property without signing the inventory out. I organised professional cleaners and two days later they attended and during their cleaning discovered the oven was not working and the sink was leaking and blocked, as they had not been repaired!! I organised an oven repair for £140 to discover the oven was beyond repair so I purchased and fitted a new oven. I organised the clearance and repair of the sink and I cleared the front garden.

Three weeks later as I hadn’t heard from the company I wrote sending copy invoices and deducted the cleaning costs, the cost of unblocking the sink but not the repair.  I deducted £200 for the repairs I had been charged for but had not been done, I deducted £25 for each late payment, the initial checkout fee and a fee for returning later that day to deal with the inventory checkout again and finally I deducted two days additional rent for vacating late. All these are covered within the terms of the agreement bar £200 deducted from my rent for repairs not done, however without an invoice. I have proof the works were not done this was justified. I sent a cheque for approx £400 left from the deposit following the deductions and requested to meet and discuss if the company had any queries etc. The cheque was cashed and about six weeks later I received a letter saying they would take me to court for not insuring the deposit and that I should pay them all the deposit back. I refused, again suggesting we meet and received a letter demanding £500 back on top of the £400 already paid or he would take me to court!! I wrote again and said I was happy to meet to resolve the matter because I could not see how the company was coming to their figures? I finally received a letter stating they do not have time for this but would take me to court and I would have to pay four times the deposit in compensation.

That’s exactly where we are. They applied to the small claims court, I have appealed and am now waiting for a court date.

I believe the tenancy should have been a company let? That it does not require the deposit to be insured and therefore the only question is the cost of legitimate costs for damages, cleaning etc from the deposit. However I know the Judge will decide the type of tenancy but I’m wondering if there is any other case I can rely on to support my case?

I felt I had to follow through with this issue as the ‘company’ can claim 3 times the deposit up to six years after the termination of the tenancy even if I handed back the full deposit. I believed I did everything right but was guided by this man who operates an agency sub-letting properties for owners living abroad. The claim to the court was filed in the man’s name not the company name as stated on the tenancy agreement. My question is if a property is let to a named company, even if the tenancy states it is an AST, is it a company let?

Do you know of any similar case where the ruling had fallen in favour of the defendant in respect of an AST being a company let and falling outside the deposit protection scheme?

Any help would be gratefully appreciated.

Marie


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22:24 PM, 25th April 2013, About 12 years ago

Then you did right just signed the wrong type of agreement!!

Robert M

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9:51 AM, 9th May 2013, About 12 years ago

It would not bother me if the case is changed into the company name. That is a clear confirmation the claimants admit it is a company let. Of couse had it stayed in the individual's name you could have turned up on the day and applied for the case to be "struck out". In my experience the other side hate that!

Nobody has mentioned that County Courts have a duty solicitor usually available to give free advice by appointment. Contact your court telling them it is a tenancy case ask see if this worth pursuing.

Otherwise it is a matter of turning up on the day and doing your best. Frankly if you have asked for papers that are not provided this can only work in your favour. If papers are produced on the day ask that they are not admitted or for a postponement.

However, I would be tempted to write to the court in advance with a copy of the tenancy agreement pointing out that it is a company let and therefore not subject to the deposit law and asking for the case to be struck out on an error in law.

Finally, however tempting, do not go down the path of increasing your claim unreasonably. You can always present a list of other items you have not claimed for as part of your evidence disclosed to the other side to make you appear even more reasonable.

Marie Smyth

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10:13 AM, 9th May 2013, About 12 years ago

Thanks Robert for the advice. I popped in to a litigation solicitor with the paperwork. He says that the claim for 3 X deposit won't work as it is a Company Let. I have only asked the Court to rule on the deduction I have taken from the deposit and have not counter claimed in any way. The 'Company' did cash the refunded part of the deposit I sent them, they refused to discuss anything either in person or by correspondence and each time I wrote to them I stated I was happy to meet and discuss the discrepancies and provided contact details. I can only think they are doing this to make life difficult, I imagine they may not even attend on the day, I really think that any Court sitting to hear this case will take a very dim view of having the Courts time wasted where the litigant has constantly refused to discuss or resolve the matter?

Robert M

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13:00 PM, 9th May 2013, About 12 years ago

"I really think that any Court sitting to hear this case will take a very dim view of having the Courts time wasted where the litigant has constantly refused to discuss or resolve the matter?"

Yes. County Court Judges can be very full of their own importance and disrespecting the Court or other party in this way will not help. Just do what you are required re exchanging copies of documents and any evidence of your suggestions to negotiate. On the day they have to turn up (evens chance) and made their case (low chance) and you defend.

Remember, just put your case clearly, never interupt any party (speak when asked to by the judge) and go for it.

Don't forget to put your photographs is as evidence. (You didn't take any? Make sure you do next time.)

Vanessa Warwick

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18:59 PM, 9th May 2013, About 12 years ago

Marie,

Thanks for sharing your tale of woe.

Like Property 118, we have been warning against illegal sub-letting scams on Property Tribes for some time now.

Landlord Action report that they are a worrying trend and that they are hearing from more and more landlords who are victims of these scams.

Landlord Action's worst most recent case was 32 people in a 3 bed semi in North London.

As Francis says, some Rent to Rent tenants are ethical with the intention to pay the landlord. Others are out and out scammers.

Marie, I would be grateful if you could add this story to this thread on Property Tribes to warn the landlord community of what can happen when sub-letting goes bad.

http://www.propertytribes.com/huge-rise-subletting-scams-past-two-months-dont-t-7790.html

I do not believe that most people doing R2R strategies think that they are not going to end up paying the rent.

However, once they get control of the property, they may come unstuck.

Only the other day on a group on FaceBook I saw someone who had taken on a R2R property struggling because the multiple tenants were reporting that there was not enough hot water for them to all shower in the mornings i.e. the boiler of the property could not cope with the demand for hot water.

The R2R-er was suddenly faced with the possibility that he might have to replace the boiler! A lot of money ...

Unfortunately, most R2R teachers target people with promises of getting £1K cash flow per month per property from R2R with no financial input, and this can attract people of limited financial resources to get involved.

As with any property strategy, you DO need contingency money and attracting people of limited financial means into this scenario can only end one way imho.

I believe that all these "Guaranteed Rent" schemes cropping up are mainly people believing they can sub-let a property to multiple tenants and keep the difference without doing any other work.

Northwood Lettings have a guaranteed rent scheme that is reliable and trustworthy.

Landlords should only accept sub-let tenants from a professional person or company who sets the agreement up correctly with the interim tenant acting as a managing agent.

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12:13 PM, 29th May 2013, About 12 years ago

I have read with interest the comments here.

I think the main lesson is that the correct Agreements were not used. Hindsight is a wonderful thing but if you had felt the wrong agreement was being used then there are any number of organisations you could have spoken to for advice. However, you are where you are!

The more that cases like this are highlighted, the better it will be for those operating R2R legitimately and with the correct legal framework.

The individual operating this should named and shamed so that we all know who h/she is!

Mark Alexander - Founder of Property118

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14:00 PM, 29th May 2013, About 12 years ago

Hi Mark

Other than in exceptional circumstances we operate a "no name and shame" policy here at Property118, please see this article explaining why >>> http://www.property118.com/what-property118-is-not/

Marie Smyth

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16:08 PM, 2nd July 2013, About 12 years ago

Hi All.

Today was D day for my court appearance in respect of defending the 'tenants' claim for not insuring the deposit. You may recall it was a matter of a sub-let guarantee arrangement with a limited company where an Ast contract was used instead of a company let. I defended the claim without legal representation armed with all the additional knowledge gained here and online. I thought at one point this morning that they would not attend given I did not receive any argument from them prior to the case as directed by the Court. Arriving late with a solicitor in tow, we entered the Court and the 'tenant' put forward the argument that the tenancy was now an Assured tenancy on the basis that the Limited Company was seen in the eyes of the law an an individual. I cross examined the claimant and he confirmed that he had an Ast for my property between him (the company) and the tenants, he claimed he issued documents but sent them to the initial Court where the paper application was sent, despite the fact he changed the claim from his name to the company name and sent that request to the Court we were directed to attend........ To cut a long story short, the Judge ruled that it was a Company let and the case was dismissed......Hurray.......I'm absolutely delighted with the outcome. On an aside he didn't bring a claim for the return of the disputed part of the actual deposit however the Judge said he could do so but that given the argument that he (the company) would be very unlikely to win the case. The Judge asked me as to costs which I was very happy to decline being so delighted that this 'company' was unsuccessful in winning £5,000 compensation and it cost me nothing (apart from a lot of stress and time) and he had to meet his own costs. Having said that he has 21 days to appeal the case if he believes the was an error on a point of law. So to all out there, if you are faced with a small claims from unscrupulous agents/companies regarding protection of the deposit in respect of a Company Let whether accommodated on the correct tenancy agreement or not, do not settle, fight your corner. A person I spoke with working at Northampton Court, where the case was originally filed said, when I called them early on in the case for information said that it was very unusual for someone to appeal these types of cases. So a BIG THANK YOU to everyone who commented here with their valuable thoughts and advice. I can't say that I enjoyed the experience but it has made me a lot wiser, given me confidence in our legal system (in this case anyway) and made me realise that you don't need to be intimidated by people who try and work the system by using the law to line their pockets in an unsavoury manner. Finally you can represent yourself in Court, research everything, keep excellent records and follow the direction of the Court to the letter in support of your defence or claim (as the case may be) against the possibility that you may have to attend Court when dealing in property matters.

Vanessa Warwick

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16:18 PM, 2nd July 2013, About 12 years ago

This is fantastic news Marie. Well done!

I would really appreciate you telling your story on this thread about Rent to Rent issues:

http://www.propertytribes.com/professional-landlords-reputations-damaged-by-rent2renters-t-8388.html

Mark Alexander - Founder of Property118

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20:07 PM, 2nd July 2013, About 12 years ago

Congratulations Marie and thank you so much for sharing your good news with us all 🙂

I am sending you a private email.

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