Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Jireh Homes
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Sign Up21:06 PM, 26th July 2015, About 10 years ago
For those of us who provide fully furnished homes as a service to our local communities, the removal of the 10% W&T allowance is a sad loss, with some swings and roundabouts, and will increase our administration load. Fully agree applying a cap would have made more sense this is unlikely to now be changed. One potential impact is that to tenants who may now be charged for more dilapidations than previous as the buffer provided by the W&T allowance will be removed.
Acknowledge for LL with unfurnished properties, this is a gain.
Jireh Homes
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Sign Up21:15 PM, 26th July 2015, About 10 years ago
Reply to the comment left by "Michael Barnes" at "26/07/2015 - 07:59":
Michael - your reply to Ian on initial furnishing cost being treated as capital has a logic but not sure if correct. This will be true for built-in and fixed items, but if can be removed then believe excluded. Have heard it said that furnishings (including likes of flooring) are revenue and their initial cost may be claimed as such. Certainly appears to be a grey area of interpretation.
Monty Bodkin
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Sign Up8:29 AM, 27th July 2015, About 10 years ago
Reply to the comment left by "Dr Monty Drawbridge " at "26/07/2015 - 20:55":
Your argument that a highly paid footballer potentially getting 10% knocked off a potentially massive tax bill has convinced me.
If I were going to continue doing furnished lets then it would be a great consolation knowing Phil Neville might also be getting screwed over.
But I will be winding down my furnished lets as it will no longer be worth the hassle. I suspect many other landlords will do the same.
Ray Davison
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Sign Up11:43 AM, 27th July 2015, About 10 years ago
Reply to the comment left by "Monty Bodkin" at "27/07/2015 - 08:29":
I also will suffer with this change but also agree that it is hard to argue against the change as most people who claim the relief end up getting more allowance than they actually spend and that after all relief on what you spend is the essence of the matter.
However, I also agree that furnished accommodation is a lot of hassle to manage. Inventories take a lot more time to initially prepare, at check-in and at check-out. As has been said there will be many more deductions from deposits because of this as we too were pretty laid back about this if a tenant had caused some minor damage. In addition how often do you end up moving furniture in and out of a property because a tenant wants to (Or does not want to) bring their own item of furniture, whatever that may be. And you can bet on it that you will have just added the item they don't want (Or taken out the item they do want).
At the end of the day though, it is not the governments responsibility to pay us for our hassle, it is the tenants responsibility. So we need to make sure that the additional rent we charge (Over and above the equivalent unfurnished property) is enough to pay us for that hassle. That of course will work fine in the more affluent areas (Affluent as opposed to London) however as said above where people are at the lower end of the market - We too supply furnished properties to people who have nothing -any increased rent costs are likely to be an unachievable step . The choice therefore may come down to ending furnished lets for those tenants who most need them.
TheMaluka
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Sign Up15:21 PM, 27th July 2015, About 10 years ago
Reply to the comment left by "Ray Davison" at "27/07/2015 - 11:43":
Could not agree more. From the end of this year I will no longer include furniture in my affordable housing, ending furnished lets for the tenants most in need. I do this reluctantly but I have to make a profit at the end of the day; being socially responsible is subordinate to making a reasonable living.
Jamie Finch
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Sign Up15:48 PM, 1st August 2015, About 10 years ago
There has been a lot of talk about this allowance being fair game for removal and at first I thought the same. When I read the IR consultation document I suddenly realised some serious consequences and why the allowance had probably been given in the first place. Below is the letter I just sent in reply to the consultation.
Dear Sir/Madam
Regarding the current proposals to withdraw the wear and tear allowance, I would like to say why I believe it should be kept.
Renting a furnished property requires more initial capital and thought about what furniture is to be provided. It takes time to acquire the beds, mattresses, mattress protectors, microwave, coffee maker, pots and pans, cutlery, crockery, dining table, chairs, coffee table, rugs, throws, pictures etc. It takes time and effort to check on and maintain all of these items, they form part of the landlord's responsibility to his/her tenants. If furniture fails, or wears out, it must again be thought about, managed purchased and installed, all with the agreement of the tenant. Insurance must be purchased and managed to cover these items. All of this must bring sufficient financial reward to be worthwhile.
In unfurnished property, none of this extra work is required. The tenant moves in and is responsible for his/her own affairs.
Given there is little or no difference in the rental rates achievable for furnished or unfurnished properties, without any additional allowance to balance the extra investment, work and risk, there is a distinct disadvantage for furnished rental landlords. I believe the current level of support is actually about right. I currently own 10 properties in the North London area and could rent them all furnished or unfurnished. Through the current allowance, I receive about £7000 pa to cover all my costs. I would not have to loose much of this before it would not be worth my while keeping my properties furnished.
I believe it is quite clearly wrong to suggest that removing the current allowance, in some way makes things more fair as it appears not to recognise the additional works and capital involved for furnished properties. The result of removing the allowance would prompt me to let my places unfurnished, as it would most other landlords I suspect. This is fine as long as the government is happy to see furnished accommodation disappear or rents go up approximately 10% to make it worth a landlord's while. I believe the reality would be that given the current conditions, we would see a substantial drop in furnished places available. London in particular needs a dynamic labour force of which young people make up a sizable percentage. These are the people, with no household possessions, nor money to purchase or certainty of situation to make purchase worthwhile, that will be most affected. In turn, it is the dynamism of the economy that will be reduced.
On a personal level, overall it probably will not make so much difference to me as I will start to rent unfurnished but the proposed change does not make the system fairer as it is claimed is the intention. It will take away any reason for furnishing accommodation and make the market less responsive to needs.
Please do not hesitate to contact me should you have any questions or queries.
Yours
Jamie Finch
Ian Cognito
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Sign Up16:17 PM, 1st August 2015, About 10 years ago
Reply to the comment left by "Jamie Finch" at "01/08/2015 - 15:48":
You state, Jamie, that: "Given there is little or no difference in the rental rates achievable for furnished or unfurnished properties, without any additional allowance to balance the extra investment, work and risk, there is a distinct disadvantage for furnished rental landlords".
.........and so market forces will open up the gap in rental rates in which case tenants rather than taxpayers will fund the extra cost associated with furnished versus unfurnished.
Not much wrong with that, in my opinion.
TheMaluka
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Sign Up16:27 PM, 1st August 2015, About 10 years ago
Reply to the comment left by "Ian Cognito" at "01/08/2015 - 16:17":
The end user always pays.
It is not Tesco which pays business rates, the company merely acts as a conduit between the customers (who pay) and the government (who collects).
Once the government understands this principle it will begin to understand why its policies will lead to increased rents. As you say nothing much wrong with that.
Jamie Finch
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Sign Up18:40 PM, 1st August 2015, About 10 years ago
Reply to the comment left by "Ian Cognito" at "01/08/2015 - 16:17":
Hi Ian
I have not said there is anything wrong, just pointed out what I feel are the likely consequences and that the allowance is not just a freebie. It seems I don't share your view of market forces though. If they were that simple and predictable, business investment would be a risk free pastime! I don't know where you live or to whom you rent but in my opinion, in London at least, young people cannot physically pay more than they are doing. If this is the case then furnished rates may well not rise.
Yvonne Francis
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Sign Up18:28 PM, 12th August 2015, About 9 years ago
Reply to the comment left by "Jamie Finch" at "01/08/2015 - 15:48":
Jamie
I'm a landlord and I'm really going to lose out with all this. But I still think it is right. For one thing what about the North and South divide? Because it was based on rents then the allowance for me with student lets in Oxford is considerable, while similar Landlords say in Leeds, it is much less. After all what we pay for white goods and furniture was not any more in Oxford than it would have been in Leeds!
There will be a greater move to unfurnished, especially flats but my properties are HMO's and we can only legally let them furnished. And even if we could the damage and hassle of tenants moving in and out with all their furniture after a year is not worth it.
My daughter is a young professional in London. Her flat was unfurnished and apart from the fact she is the worlds worse flat pack assembler, she had fun picking up things advertised on Gumtree, a bit like me and her Dad did forty five years ago when we rented a London flat. We were poorer than my daughter as we were students but we managed.
It will take time to adjust as Landlords, as some of us have had it so good for so long.