Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Patterson
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Sign Up11:04 AM, 17th July 2017, About 7 years ago
Hi Annie,
First of all please only act upon the advice of the regulated, qualified and insured broker from the NLA as only they will have been able to conduct a full fact find on your circumstances and carried out a whole of market search.
However, I had a similar scenario a couple of years ago with my personal mortgage. The new MRA rules about affordability were due to come in and I wanted to extend the term of my mortgage and convert to repayment. Being self employed this would have been very difficult post MRA so I made sure I converted with my existing lender to give me peace of mind.
It may cost a bit more now but as long as you can afford the payments I would say it is way more important to secure your lending and long term plan now rather than find you have a problem later and cannot secure further extended terms. This could mean forcing you to sell and pay CGT etc., which could be very costly.
Personally I am a safety first belt and braces kind of guy.
denis knockton
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Sign Up16:19 PM, 17th July 2017, About 7 years ago
Hi Annie.
Lenders have already started applying the new rules and certainly not waiting until 1st October. In my experience they have been using any application made since last Spring as a trial run to train their staff and get up to speed. So, I am afraid when you make your application now, you will find that they will ask to see bank statements, and depending on the lender ASTs for all the other properties you have mortgages on. They are not yet asking for cash flow and business plan but info. that is readily available such as mortgage statements for each property is asked for.
If you have any high rise above 11 storey, most up to date Fire Risk Assessment reports are asked for and the valuers value depending on the findings in the report. I had a valuation a month ago, the valuer is still hesitant to value the property even though the property has no cladding. The bag log of reports arriving means valuation reports are taking ages to come back on high rise.
If you are making an application on your company, they want to see the details of the personally owned properties as well!
I have been told that most lenders are now working on business plan and cash flow templates they will ask applicants to fill in. Larger brokers are also coming up with their own templates to assist their clients if the lender does not have a preference.
Brokers are encouraging people to make their applications before the PRA rules kicked in, but the reality is that they already have and there is a huge amount of info. lenders are demanding to see which also means the process is taking longer than usual. Allow yourself plenty of time.
You say you have personal debts/credit cards. Ensure all insecure debt is in order and any credit balances are emphasised in your application as buffer. They scrutinise every thing with a fine comb. If you can back up anything they ask with a documentation, you will be fine.
Good luck!
Annie Landlord
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Sign Up19:39 PM, 17th July 2017, About 7 years ago
Thanks Neil and Denis for your comprehensive replies. I hold all 4 (standard family homes) as a sole trader and not in a Ltd company. All paperwork is up to date, as are all rents and mortgage payments and all have long term tenants (between 5 - 8 years) Interesting point you make Denis about emphasising credit balances as a buffer. I have about £30000 of unused credit on my cards. The limits are quite high! I shall be contacting NLA again tomorrow but also intend to give Property 118 and Property Tribes mortgage people a call. Hopefully I will get this one sorted. The next mortgage expires in 2023, and who knows what the industry will look like then!
Thanks again.
H B
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Sign Up12:41 PM, 22nd July 2017, About 7 years ago
Anne,
If your properties are low LTV and and your rent easily covers the mortgage, you should not have anything to fear from this part of the legislation. It is designed to weed out those whose business would not be viable if interest rates rose.
Annie Landlord
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Sign Up15:10 PM, 22nd July 2017, About 7 years ago
Reply to the comment left by "H B" at "22/07/2017 - 12:41":
Thanks for that HB. The rent to mortgage ratio is very favourable but the LTV is high. I have also contacted a couple 'we buy any house' type people to see what they would offer. I have read that the new rules re personal income don't apply to remortgages where there is no capital raising. I guess though, any lender can ask for any info they want
Whiteskifreak Surrey
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Sign Up15:36 PM, 22nd July 2017, About 7 years ago
Reply to the comment left by "Annie Landlord" at "22/07/2017 - 15:10":
Dear Annie, we were remortgaging recently one of the properties, as well as doing some remortgaging last year.
We had to provide everything: not only on a personal level but ALL mortgage statements for all properties, a spreadsheet with all figures and data relating to each property (we have 5 so we are on a small side). There is a huge Fact Finding document - 'conveniently' provided as a pdf, so we had to convert to Excel to be able to deal with that. You need to fill in all your income and expenses, divided to a number of categories. So far the only question missing is a size of your underwear (!), otherwise be prepared to factor in your monthly hairdresser cost as well as that beauty cream you bought on impulse at Boots! Seriously - "beauty treatments" is a position asked!
It was ridiculous and Countrywide (our broker) started expecting that level of details since 2015. We had also to provide projection for the next year. So far no business plan & cash flow was expected. Minimum joint income (not from properties) - £25K. I think Denis Knockton mentioned earlier that is in preparation for September. Takes ages to fill in.
What is a real worry - the banks may start thinking it is far too much details to deal with and may start withdrawing BTL products due to that sheer amount of work they have to do from September. I think NLA voiced a similar concern somewhere on their website.
Annie Landlord
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Sign Up15:45 PM, 22nd July 2017, About 7 years ago
Reply to the comment left by "Whiteskifreak Surrey" at "22/07/2017 - 15:36":
I had heard the documentation was pretty onerous! One of the lenders I'm looking at doesn't have a personal income criteria, but the other one does. As these new arrangements will take so much more time to process I can see arrangement fees rocketing! Or, as you say, some lenders may think btl is no longer viable for them.
David Mensah
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Sign Up19:41 PM, 22nd July 2017, About 7 years ago
Hi Annie,
I'm having the same issues as you, but remortgaging a property we just fixed up (and so added 350K of value to).
My banker is claiming the new rules came in in July, but what I have now realised is that that is an internal bank policy because they want to get everyone up to speed by Sept. So effectively the rules are already in place.
Everything has slowed down because bank staff are nervous, or at least that is the impression I am getting.
Also, be prepared to be asked an enormous amount of detail. If you have a portfolio, this can be plenty complicated, and even harder for bank staff, who are not trained accountants, to understand.
Also note that because affordability now also includes tax liabilities, which will change post S24, they are also asking me for lots of tax info.
All a huge pain and I am wondering if this is part of a gov't strategy to slow down the BTL market.
I also wonder if in future we may need to rely on our accountants to do some of this prep work for the banks?
Curious what the mortgage professionals make of this.
Annie Landlord
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Sign Up22:16 PM, 22nd July 2017, About 7 years ago
Reply to the comment left by "David Mensah" at "22/07/2017 - 19:41":
Hi David, I agree its probably another strategy to decimate the small landlord btl businesses. I don't mind providing all the information necessary, and I am fairly risk averse, so I haven't overstretched myself by any means. I am concerned, however, because my own desktop valuation suggests that the property may not value up to the original purchase price, so I may not be able to remortgage for the amount I need. I can only see the situation deteriorating further and further for small portfolio landlords, and to be honest, I have better things to do with my retirement, so I am looking to sell up over the next few years. I have an unencumbered holiday let property abroad that performs very well and I think I may transfer all my energies into that market as soon as I can. I hope you get your remortgage through!
H B
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Sign Up7:39 AM, 23rd July 2017, About 7 years ago
Annie,
When you say that your mortgage term expires, do you mean the entire mortgage becomes due for repayment or is just that the fixed period ends and that you will revert to SVR?
This could impact on whether you can take advantage of any remortgage exceptions in the rules, although the PRA seems to have written this in such a way that even the exception for remortgaging is not that helpful.
You also mentioned that you have a fairly high LTV - do you know what it is? Beyond 75% you might find remortgaging difficult, although a smaller number of lenders will lend above this.