Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mark Alexander - Founder of Property118
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Sign Up9:16 AM, 10th July 2014, About 10 years ago
Reply to the comment left by "Howard Reuben" at "10/07/2014 - 09:03":
You have raised a good point regarding stamp duty fraud Howard.
It gets worse too!
If the solicitor registers the sale with HM Land Registry at the full market value, without disclosing the discounts, then that too is a fraudulent transaction. If the recorded price is then used to CGT calculations at the point of sale, then it also become tax fraud.
Scary stuff hey?
If it really worth a person spending years behind bars just to buy a property they can't really afford? Sadly, it happens!
I really hope Milena will take heed of this advice and contact Mark Smith in order to get justice and to put these scam artists out of business.
What's the betting that a property education course fits into this equation at some point too?
.
Mark Smith Head of Chambers Cotswold Barristers
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Sign Up9:42 AM, 10th July 2014, About 10 years ago
Milena,
I am so relieved that you have posted here. It has (I hope) saved you from involvement in a very sticky situation.
Please contact me for a second opinion on the legality of what has been proposed to you, so I can suggest strategies to deal with it.
Milena Toncheva
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Sign Up17:08 PM, 10th July 2014, About 10 years ago
Reply to the comment left by "Mark Smith (Barrister-At-Law)" at "10/07/2014 - 09:42":
Dear all, thank you for the useful advice.
Mark, how can I contact you for a legal advice?
Milena
Mark Alexander - Founder of Property118
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Sign Up17:36 PM, 10th July 2014, About 10 years ago
Reply to the comment left by "Milena Toncheva" at "10/07/2014 - 17:08":
Hi Milena
If you click on the link at the top of Mark's comment it will to his member profile. His contact details can be found there.
.
Christopher Browne
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Sign Up23:38 PM, 10th July 2014, About 10 years ago
What a great advert for the good that an internet forum can do. A brilliant resource.
Neil Robb
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Sign Up9:07 AM, 13th July 2014, About 10 years ago
Hi Mark
With all this talk of mortgage fraud and going of track a little I bought a property as a holiday home at auction that was repossessed in the legal pack was a sworn affidavit stating the property had its own septic tank that then fed to the mains sewers. This was signed by the previous owner and solicitor for the purpose of getting a mortgage I believed a solicitor could not sign such a document unless he knew this was correct. From my understanding the previous owner refinanced on a number of occasions to purchase BTL's.
It turned out that the tank is on his / mother property next door and he has said he has cut of my use of the septic tank which has been used by both property for at 40 years plus. He will not tell me where the tank is as it is on his mothers property. He wont discuss things with me and I may have to go down the legal route. He is making my property worthless due to the fact it will if as he says it has no use of septic tank. I have been using the toilets and sinks when I visit the property and it seems to be clearing so I don't think he has cut of the use as yet.
As the family owned the both properties with the second one built around 1975 My properties could be 180 years old. The boundary's where spilt then I think, it is something I will be looking into. They were no easement rights in place. The previous owner won't let me step one inch beyond the boundary line yet believes has the right to walk across my ground to enter a barn which he owns. A small part of it is built on the ground I purchased. The barn was built the same time as my house.
I have been looking into getting the property its own tank but with very little space it is proving difficult to get one the meets building control and NIEA approval.
Now the questions
1. By his actions have he committed mortgage fraud?
2. Has his solicitor been party to this by not ensuring the information was correct in affidavit.
3. Even though I have bought the property If I went back to the bank to complain they Allowed this document in the legal pack knowing it was untrue as the previous owner told them yet the still allowed it to be in the legal pack are they wrong for misrepresentation . As it was an affidavit I accepted it was a true document ?
Would the bank take action any against the previous owner for committing mortgage fraud he had in excess of twenty five properties repossessed. So the bank or banks would have took a big hit on these.
4. Do I have a legal right to continue to use the septic tank the property has been connected to for over 40 years even though it is on his mothers ground..
4. As the property is grade two listed and I am duty bound to keep it in good order is there away of working round the guidelines laid down on distance from building.
At the auction that sold the property I was told that all legal issues had now been dealt with and would make a great purchase but the previous owner had been reluctant allow the property to be sold . The auction had been trying to sell the property for a for a few years..
After the auction the previous owner told me many lies about boundaries etc and the septic tank. It turns out the only truth was the tank was indeed on his / mother property.
If anyone can give me any advice on how to proceed forward it would be really appreciated it has been over a year since I purchased and don't seem to be getting anywhere.
Mark Alexander - Founder of Property118
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Sign Up10:40 AM, 13th July 2014, About 10 years ago
Reply to the comment left by "Neil Robb" at "13/07/2014 - 09:07":
Hi Neil
This looks to be a relatively straight forward dispute but may have an element of professional negligence. Accordingly, I have invited to of my colleagues from Cotswold Barristers to comment. The first being Farah Stehrenberger to comment on the dispute itself, the second being Mark Smith to comment on whether there might be a professional negligence claim or what recourse you may have against the solicitor who signed the affidavit.
.
Mark Smith Head of Chambers Cotswold Barristers
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Sign Up10:56 AM, 13th July 2014, About 10 years ago
Reply to the comment left by "Neil Robb" at "13/07/2014 - 09:07":
Dear Neil,
1. Did you have a solicitor acting for you in the purchase?
2. Was the right to drain into the septic tank made part of the contract?
3. Do you still have the 'legal pack''? There must have been some dealing with various easements at the time the property was sold. We can ascertain your legal rights but we need to see the contracts and title deeds.
4. There may have been a mortgage fraud here, but that may not give you any help in the current situation. What is more relevant is if either a) you were misled when you purchased by either the owner or the bank or both or b) your solicitor did not make proper enquiries to make sure you were legally protected.
Please PM me via member profile. We have expertise in Cotswold Barristers to deal with all of this.
Neil Robb
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Sign Up13:34 PM, 13th July 2014, About 10 years ago
Many Thanks Mark I will get In contact with Mark Smith next week.
Yes Mark I had a solicitor acting for me. I don't believe she has done anything wrong as when the hammer went down I bought the property.
When I found out about the issues it was already bought at auction. When I raised them with my solicitor I was committed to purchase the property and if I did not go through with it I would lose the deposit and could still be liable for the outstanding amount. I believed these issued would have been easily sorted not realising how complicated it could get as the previous owner still part owned the other property with his mother.
As it was a repossession and the previous owner owned both properties they had no reason to have any easement agreements in place and he is not willing to try sort one out now. I am looking to see if there is a system that can be put in a small space near a building.
Yes I have a copy of the legal pack that was in the auction. It does have a statement that does say The purchaser should satisfy that all documents are correct. When I went back to query The septic tank my solicitor received from the banks solicitors the affidavit Stating the property did have its own septic tank this was in the legal pack.
Farah Stehrenberger
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Sign Up21:14 PM, 13th July 2014, About 10 years ago
Hi Milena
I agree with Mark Alexander and Mark Edwards advice.
This is fraud and you should not agree to this deal. You would be providing evidence to Nationwide that you have the deposit but in reality you don't. You would be obtaining mortgage by deception.
You should ask for the refund and/or seek second opinion as to this deal for your peace of mind.