Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Norfolkngood
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Sign Up18:41 PM, 11th June 2018, About 7 years ago
Hi Tom,
I like the sound of this more and more.
Re: 8 I find your reply to this satisfactory, thank you.
As far as my understanding regarding sale valve and capital tax, HMRC will have a very good idea of values, I understand they will accept the price a purchaser is prepared to pay only if the property is made available to the open market. However the percentages you mentioned are in my opinion not likely to raise any issues or if they do, it should not be of much of a concern in the overall scheme.
Re:10, I was basing the shareholding percentage on each individuals particular property, the fact you don’t understand makes me think this was incorrect, if so, which makes the shared 60/40 shareholding I mentioned “not applicable.”
12, Am I now correct to think the shares you issue on each property purchase are shares in your REIT company as a whole. I am guessing and second guessing myself so do put me right.
As a landlord I get the potential of income from rent above loan and management costs and I get the potential capital gain from increase in property value. I can potentially benefit from the equity value without selling by borrowing against the increased value.
13, I see you mentioned you aim at a 5 – 8% return. Perhaps you could clarify exactly how a sale to your company works in relation to actual payment returns into a shareholders account and how often?
14, Kindly enlighten me as to what or how if any is the relation to the potential equity growth if any, and how often is any return received?
Regards kris
Ps Thank you Mark, you can call me Chris or Kris I answer to both, my spirt has taken a hiding since the first announcement of section 24 and I am getting old, nearly your age in fact! I am still fighting back though. I broke a smile to hear how its just too hot for you in your exile state in Malta during July and August, I must have slipped into a better mood community wise, and it’s being blistering hot here in Norwich today maybe you would like a postcard wish you were here to remind you of home?
Sam Wong
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Sign Up13:24 PM, 12th June 2018, About 7 years ago
Reply to the comment left by Chris Baker at 11/06/2018 - 18:41
Ah ! The irony of an exile escaping back to where he exiled himself from ! How English can u get ?
Tom Tennant - REIT Providor
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Sign Up15:29 PM, 12th June 2018, About 7 years ago
Reply to the comment left by Chris Baker at 11/06/2018 - 18:41
Hi Kris,
Thank you for your questions, I am enjoying our dialogue and I am glad you like the sound of what we are doing!
12. Yes, any shares issued will be shares in the whole company, so the landlord will have a % of our REIT and will recieve their % share of 90% of the profits.
13. We will look to distribute profits to shareholders quarterly. We understand that landlords will be used to monthly income, so want to make distributions as frequently as possible. I do not think we will be able to do this monthly due to the time to collect all the rents and work out the profits etc.
14. The share price of the company is linked to the Net Asset Value of the properties owned. We will have the properties valued at least once a year so if there is an uplift in property values, in theory, the share price should also tick up. It should be pointed out that we are focusing on poviding an income for shareholders rather than lots of share price growth. This will be an added bonus but very much relies on the market and is a little out of our hands. However, we have more control over the yield which is what we are focussing on.
All the best,
Tom
Norfolkngood
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Sign Up16:32 PM, 13th June 2018, About 7 years ago
Hi Tom, thank you again for your reply, I don’t know if this is the right deal for me, whether is right now or in the future, but I am feeling very good about the prospect.
I gave a little time to the link to the HMRC you gave, there are several categories for different types of companies.
15, What type of business heading/category does your company come under in the HMRC REITs scheme?
As you say, HMRC do impose quite strict control on REIT companies, I do view this as a form of protection. I have disliked investing in shares per say as I could go to bed rich and wake-up broke.
If my initial grasp of the HMRC REIT rules is correct, in the event of REITs company losing REITs status, or if the company otherwise goes bankrupt, a REITs company such as yours, has a distinct advantage above normal share options, where the assets of a REITs company, (the properties) are then sold, and you say 100% of sale is returned to shareholders. So unless there is a massive drop in property prices, the returned value less admin and sales is most likely to be close to the initial amount of the share invested.
If this is correct it means there is a sizeable safe-guard, if a bank fails anyone with 1m savings would need a dozen different unlinked banks to get their money back in full at the 85k safe guard cover, a REITs scheme share has the advantage of dividends plus capital growth and potentially full inital investment return value. Put me right if I am wrong, otherwise this aspect and in particular your companies personal experience value is really very attractive to me.
Re: 13 As much as I would like more frequent dividend payments I can live with receiving on a quarterly basis, I think most Landlords have the ability to manage their finances, I can understand you would face some accounting issues with monthly dividend pay outs however my thoughts are that it could be done if needed.
Re: 14, Do I understand you correctly, that the added bonus of the theory of up-lift in property values, is not included in projected aim of a 5-8% return on share dividends?
My guess is any percentage rise or loss of the assets (properties held) is reflected only in the share value so,
16, Would the only way to realise the added bonus into cash, is for a shareholder to sell shares?
Kindly explain how the added bonus aspect works and or how it can translate to dividend or cash.
I very reluctantly put a property on the market to sell, I was grumpy that day to say the least, from a business aspect why would I sell an asset that generate 3 times its cost. When I first started letting many years ago my goal was to secure a long term self-supporting end of life plan, with enough finances to enjoy a moderate life style the freedom of time before the bucket gets kicked. After the advert went live, my thoughts changed to envision life with no ties to property or tenants or the mountain of stupid legislation and interference and over regulation from do-gooders jobsworth busy bodies. (whoops I went into one) the fact is the thoughts of having none of the above shyt that landlords now have to deal with was exhilarating and I then spent time on various scenario predictions of how soon I could exist, the resulting figures were within 2 years, that just made me what it Now, one of the aspects of when I could leave is down to loss of the potential gain in asset value, the REITs option potentially keeps angle in play. Tom, I am keen to see how you answers to re: 14 & 16.
Since your companies conversion to REITs in late 2017?
17, Are you able to give an indication (like a pie chart) of your companies’ current status percentage of various costs vs income?
18, Are you able to indicate any added bonus’s given?
I look forward to your reply.
Regards kris
Tom Tennant - REIT Providor
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Sign Up18:52 PM, 13th June 2018, About 7 years ago
Reply to the comment left by Chris Baker at 13/06/2018 - 16:32
Hi Kris,
15. We are a very simple REIT. We are not currently a Group REIT. Every property we currently own is held by the REIT in one structure.
You are 100% correct about the safe guards that REITs provide shareholders. At the end of the day shareholders will be investing in Bricks and Mortar.
Re 14. no any potential growth is not included in the 5-8% yield target. Capital growth is unreliable so we choose not to include it in our target yield calculations.
16. Yes, the only way to realise share price growth is to sell the shares. It would be possible for shareholders to retain the initial value of their holding and simply sell any uplift every year. Obviously, if the value of a property increases it is much harder for the landlord to extract this increase whilst retaining their original investment.
The reason we wanted to convert to a REIT was to provide landlords a way to maintain their income from property, but without all the hassle of being a landlord. It sounds like you are experiencing the issues that many landlords are facing!
17. To be perfectly honest this is tricky at the moment. Listing cost a fair amount of money so our figures for 17/18 are skewed by this. Our year end is 30th June so we will have better idea then of where we stand. So if you do not mind I would rather wait until all the figures are collated before giving exact details of costs v income. What I can say is that we are a profitable REIT from day 1.
18. By added bonuses do you mean share price growth? I cannot really gauge this at the moment as we are such a new REIT.
All the best,
Tom
Mark Alexander - Founder of Property118
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Sign Up20:51 PM, 13th June 2018, About 7 years ago
Reply to the comment left by Tom Tennant - REIT Providor at 13/06/2018 - 18:52
Hi Tom
Surely the cost of establishing the REIT should have been accounted for as a capital cost, and would not affect your net profit figure?
Tom Tennant - REIT Providor
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Sign Up21:10 PM, 13th June 2018, About 7 years ago
Reply to the comment left by Mark Alexander at 13/06/2018 - 20:51
Hi Mark,
Yes, it is a one off cost in our accounts.
We will know exactly what our profits and costs for 17/18 including our first 6 months as a REIT in the coming months. I do not want to guess what they are now and get them wrong!
Our accounts for 16/17 are on our website and in our Listing Document.
All the best
Tom
leannemurphy
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Sign Up9:14 AM, 16th June 2018, About 7 years ago
What if I didn't want to leave the property sector? I have three rental properties that I own personally that I've been managing through my property business (like I've rented them to my business and my business basically retains all the profits, gets tenants, etc). Tenancy agreements with tenants are with my company as the landlord (because my business is a subletting business). Up till now I've been paying myself the bare minimum to cover my mortgages and insurances. But with the new law I'm guessing I have to do things differently now??
Paul Machin
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Sign Up8:54 AM, 17th June 2018, About 7 years ago
Do you have any long term plans to float the REIT on the stock market to raise cash to facilitate growth? and if not, is it within your control to sell your REIT to a large bank or similar institution?
I ask because as shareholders the value of the shares upon flotation could carry a premium possibly?
Chris Novice Shark Bait
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Sign Up14:59 PM, 17th June 2018, About 7 years ago
Follow.