Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
John Frith
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Sign Up22:54 PM, 9th June 2018, About 7 years ago
Hi Tom.
As most of these properties will have tenants, and tenanted properties usually sell at a discount, I presume this would be reflected in the valuation?
Is there a "norm" as to what the discount for being tenanted would be?
Mark Alexander - Founder of Property118
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Sign Up22:57 PM, 9th June 2018, About 7 years ago
Reply to the comment left by John Frith at 09/06/2018 - 22:54
Hi John
I have been selling properties tenanted over the last few years at full market value. One already sold this year and a second is under contract. Believe it or not, investors are still buying!
Tom Tennant - REIT Providor
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Sign Up11:33 AM, 10th June 2018, About 7 years ago
Reply to the comment left by John Frith at 09/06/2018 - 22:54
Hi John,
We are actively seeking tenanted properties. Our surveyors will give an open market value for the property. I cannot say what this will be, but we are not seeking heavy discounts on properties we are buying for shares. Indeed, we will pay more when we are buying for shares than we would do if it was for cash.
All the best,
Tom
John Frith
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Sign Up13:17 PM, 10th June 2018, About 7 years ago
When encountering a new (to me) business opportunity, I feel more comfortable if I understand how the other party makes it's money.
It seems that this is a good way for a REIT to expand it's market share, by effectively by giving REIT shares instead of the cash that it would need to raise to top up it's mortgage for an open market purchase.
What is the REIT's name so I can look up it's current bid / offer spread?
Mark Alexander - Founder of Property118
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Sign Up13:27 PM, 10th June 2018, About 7 years ago
Reply to the comment left by John Frith at 10/06/2018 - 13:17
Bid/offer spread is set by brokers.
Our “House Rules” preclude mentioning companies but if you complete the enquiry to contact Tom offline I’m sure he will be only too pleased to provide you with the additional information you are seeking.
Norfolkngood
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Sign Up14:01 PM, 10th June 2018, About 7 years ago
Hi Tom,
I have a long established portfolio with mortgages just over 2m mortgages with values and income that fits your criteria. Due to section 24 I am considering the many options of a way out, REITs may tick all the boxes, I am interested to learn more of your proposal.
You say you are “not seeking heavy discounts on properties” this implies you are seeking some discount, I would like to learn of the cost factor break down.
Tom, kindly give all costing examples that you know of, from initial cost factors involved in pre-arrangements with you prior to an agreement, covering completion of sale/purchase, ongoing annual fees, charges through to sale of shares, I have listed some questions under.
In a scenario where the owner considered the property value to be 100k and the independent RICS Surveyor carried out the valuation to the same conclusion. Given that the criteria of mortgage balance of 15 times yearly rental income or the LTV is greater than 65%
1, What in your experience would the Surveyors report cost?
2, Most importantly what would your offer of purchase be?
(Just a heads-up to other property118 members my knowledge of capital gains tax is; if you sell under value HMRC will still want their cut of the full value)
3, Would the percentage of your offer be the same for lower or higher value properties? If not please state the difference.
4, Capital gains costs aside, kindly state all cost facts that you are aware from start to completion of the process.
5, What if any are the ongoing costs related to the shareholding factor?
6, What costs of are involved to the original owner selling the shares?
For myself and most landlords that I know, have a high degree of control of their income and fortune, to commit to a REITs company could be seen as a blind leap of faith to give up such control. What’s stopping any REITs company from taking the money and run, Your company is relatively new, if a lender go bankrupt the debit is potentially wiped out, if your company when bankrupt the shares would be nil or less!
7, I think I know the answer is there any form of protection to your shareholders in the event of your company failure?
I look forward to your reply
Regards
Kris Baker
Tom Tennant - REIT Providor
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Sign Up9:37 AM, 11th June 2018, About 7 years ago
Reply to the comment left by Chris Baker at 10/06/2018 - 14:01
Hi Kris,
Thank you for your comment. I am glad to hear that you think REITs would offer you a solution.
1. We will pay for the valuation
2. We will judge every transaction on its own merits so I cannot say what discount, if any, that we would seek. However, we are not looking to rip off any landlord, we are offering a solution to a problem that many landlords face and do not want a reputation for offering low prices.
3. Again, we will judge every property and every transaction on its own merits. In my experience, every landlords situation is different.
4. The only initial fees for a landlord selling their property to us for shares would be their own legal fees and any potential accountancy fees. The legal process is more or less the same as a sale for cash, the only difference being we will be paying in shares (or part shares part cash). Our accountants, BDO, have offered to act for any landlords for a fixed fee. We are willing to pay this fee for early entrants into the REIT.
5. No ongoing costs to being a shareholder.
6. The only costs for selling shares would be brokers fees.
I understand the lack of control factor. However, we are an experienced company. The company was set up in 1981 by my Father, an FRICs Surveyor with over 60 years of experience in property. I have a Real Estate Management degree and our Non-Executive Director used to run the estate agency firm, Douglas & Gordon. Between us we have over 100 years of experience in the property world. At last count my Father has been through 5 crashes and rebounds so has the experience and know how to guide the company through any economic situation. REITs are highly regulated by HMRC, we simply cannot take the money and run as the money is our Shareholders' money. If we did that we would end up in jail, which I do not particularly fancy! In the absolute worst case scenario we will sell all the properties owned by the REIT and return the cash to shareholders. At the end of the day the underlying asset is bricks and mortar.
7. Continuing from above, if Shareholders are not happy with the way the Board are running the company then they can simply vote us out at the AGM. Obviously I do not want this to happen!
I hope this answers your queries but please do let me know if you have any more. Please fill in a contact form and we could have a chat in greater detail.
All the best,
Tom
Norfolkngood
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Sign Up14:33 PM, 11th June 2018, About 7 years ago
Hi Tom, thanks for your reply,
It is a credit to you that you don’t charge for the valuation, I guess you add this to the first year running cost of a successful purchase.
Even with the nil cost to offer, please understand I would be more comfortable to know that in your best scenario I would be willing to accept your purchase offer, I have wasted time and effort with a local council before who made all the right noises but when it came to the bottom line we were mile apart.
8, May I ask you to elaborate on my questions 2 and 3, you must be able to give a few examples without divulging sensitive data. Or if not, you must be able to indicate your structure for working out your offer to value factors?
9, You say you converted to REIT in December 2017, roughly 6 months ago, from your statement after your answer to my question 6, I am right to conclude you converted to REIT under the same business name your father, Peter started in 1981?
With your degree in property you will know the capital gains aspect would be based on the actual sale value not the price sold if its discounted, at worst any landlord needs to factor in an extra 28% of the different between value and discounted agreed price.
10, In the scenario where we shared a 60/40 percent shareholding at day one, and the start value of shares are £1 each, kindly give an example of how and when is the equity gains of the shares worked out, to make it easy to see I would like you to show the calculation as if a property was valued at 100k and a purchase was agreed at 95k if I am correct that equals a 57k / 38k value, as an example after a period of time I wished to sell all my shares, and the value matches 100k would this be counted as 60k/40k, would I get 40k back?
11, I am interested to learn about the high regulations that you say HMRC apply to REITs can you guide me to where I can see for myself what the HMRC regulations are?
If as you say if you can’t take the money and run I would like to learn just how high such penalties would be, any penalty helps, but I have seen many cases where the penalty even a short spell in castration is nothing to the gain involved, and we are talking multi millions in your case. The portfolio I have built-up has come because of high personal calculated risks and personal sacrifices at the end of the day any moves I make in reaction to section 24 needs to be fully understood.
With respect to your reply to number 7, on a slightly mute-point, if I grasp the structure of your business, it means your company will always hold the majority of shares so your shareholder would never be in a position to vote you out. So unless you can state otherwise the worst any shareholder (other than yourselves) could do is have a good grumble at the AGM.
I know my questions may be a bit nitty-gritty, I could message you directly, however my thoughts are if they are shared and open to other Property118 members they too may gain reassurance from your answers, so hopefully you will also see the benefit from many others by addressing the issues I have raised especially to my further points on my question 2 and 3.
Regards kris
Mark Alexander - Founder of Property118
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Sign Up14:41 PM, 11th June 2018, About 7 years ago
Reply to the comment left by Chris Baker at 11/06/2018 - 14:33
Thank you for your community spirited approach Chris, it is much appreciated by me and no doubt many others who will read this discussion thread.
Tom Tennant - REIT Providor
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Sign Up15:04 PM, 11th June 2018, About 7 years ago
Reply to the comment left by Chris Baker at 11/06/2018 - 14:33
Hi Kris,
Thank you for your reply
8.We honestly do not have a set structure for working out offer to value factors. In theory, if a landlord will be making a large tax saving by selling to us for shares we would look to join in on this saving, but at most it would be 2-3% off the value. We do not want to straight jacket ourselves bu sticking to a strict offer to value ratio. What I can say is that we want to be fair to landlords, they will afterall be our shareholders should we buy their properties for shares.
9. Yes, we converted the existing company to a REIT using the same name.
I cannot comment on CGT and HMRC's treatment. What I can say is the the definition of a valuation is what a willing buyer agrees to pay to a willing seller. I think it would be quite hard for HMRC to question any transaction under these circumstances.
10. Sorry, I do not quite follow. What do you mean by "shared 60/40 shareholding"?
11. https://www.gov.uk/hmrc-internal-manuals/guidance-real-estate-investment-trusts this link should give you all the information required. It is not just HMRC but our lawyers and accountants who will keep a close eye on everything we do. BDO are our auditors, should anything untoward be in our accounts they will spot this very quickly. The company has been built up over many years, we have put all our £10million portfolio in, we are not here to steal other peoples' money. At the end of the day, if we were caught stealing the money, the Proceeds from Crime Act would prevent us actually having any of it!
With regard to question 7, no one person can own more than 10% of a REIT. As a family, we count as one person. Therefore, we will, hopefully, very quickly be a minority shareholder and have no control. We have put a lot on the line by converting to a REIT, it took 18 months of hard work and quite a bit in fees. We think it is the best way for landlords to maintain a property income without having to worry about the hassle of being a landlord and the issues over increased taxes.
Absolutely delighted to answer any of your questions. Property is my passion and I love nothing more than talking about it.
All the best,
Tom