Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up18:51 PM, 20th February 2017, About 8 years ago
Hi Richard
What you have described above is a regulated activity.
Before embarking on this I strongly recommend you read at least the first page of The Estate Agency Act 1979 http://www.legislation.gov.uk/ukpga/1979/38
The bottom line is that you would be breaking the law unless you are a member of a redress scheme and subscribe to its rules including maintaining adequate professional indemnity insurance.
.
RichDad
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up9:37 AM, 21st February 2017, About 8 years ago
Thanks Mark, I see your point, but that raises a couple of questions too.
There are a few big players out there running lead-sourcing groups and training course on how to find and pass on property leads for profit. A couple of years back (long after the 1979 Act), I took such a course, but I don't recall it ever being mentioned that I would need to be a "proper" estate agent.
1. How do those groups avoid having all their finders needing to become "proper" estate agents? Or do they simply not tell them that they (the finders) should do this?
2. Would it make a difference if I first tied up the deal e.g. with an option agreement or actually exchange on an assignable contract, before passing it on? That puts me as an active player in the deal, rather than "just" a finder/agent.
Gary Dully
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up10:15 AM, 21st February 2017, About 8 years ago
If I was buying one of your deals, what I would pay would reflect the amount of work you had already carried out and risk.
More importantly what happens if the deal falls through?
But my son wouldn't touch it unless you did all the work, but one of my colleagues would pay 2%.
I say this because you may be setting yourself up for failure by being inconsistent with your clients.
I think you may need to change your approach of setting out your stall and focus on building relationships.
It will take a bit more effort, but may pay big dividends over time.
You are going to need a Rolodex of potential buyers or your business may run out of steam, when you eventually do.
If you want to have a prescribed, inflexible fee rate, why not jv with a local competitor doing the same and learn from them?
Ask them what they charge for a deal in your area.
A full package deal of say all work including legals would be a gold bar price.
If you just gave me someone's number and had done nothing I wouldn't pay you more than a box of tea bags for it.
An easier way in the long term is to consider the longevity of your business.
So be different!
You need to discuss what your buyers are prepared to pay, what for and how often.
I will pay about £6000 inc vat for a 30% Bmv deal with no renovation required, in my area. (Cheshire) on 4 beds that I can HMO into 6 or 7, where no planning is required and there is no basement or converted attic.
If I bought one every 6 weeks, I would expect a discount.
In Liverpool, I wouldn't pay more than £4000 for a 12 year lease option on a 15% BMV.
If the property is a wreck I wouldn't pay more than £1000 for the same, so I may not be considered after you become established.
I'm back in the market in June, but another buyer is looking now.
Am I on your Rolodex now?, if not why not? - it wasn't difficult was it?
Mark Armstrong will have a different criteria, have you spoken with him, what will Mark pay and for what?
He may insist that you have a redress scheme, others may not view that as being more important than the deal, who knows?
Other landlords would, its down to the list of your buyers and knowing what they will or won't pay for.
Join a Facebook group of places offering deals and look at the structure of the deals.
My rate varies from a minimum of £1000 + vat for say a wreck that needs a full refurbishment to a minimum of say £1500 + vat or 3% + vat, whichever is the higher for a 30% BMV deal, before repair costs.
The harder to shift deal will cost less.
Your main mantra would be that "your network = your net worth", you should focus on that and provide a good service, by finding out what they want, what they will pay and can they move quickly.
Your investors will watch you like a hawk and whatever you set usually sets a precedent, so don't make yourself to cheap.
So for example:
You should have a list of investors looking for 30% Bmv deals only
You should have a list of investors, who are looking 10% Bmv deals and better.
You should have a list of 1st time buyers, who are looking for a anything that reduces their deposit required, but will only buy once in a decade.
You should have a list of renovators that pay for auction failures and amateur renovators that pay over the odds at auctions.
To find out what to charge is a matter of history, so why not check land registry for auction lots carried out 6-9 months ago and see what an equivalent in the same street is worth today?
Approach those property owners to see if they are repeat buyers and if you can provide a better service than an auction, which shouldn't be too difficult, see if you can offer a better service.
What do your customers want?
Find out what they are prepared to pay and tell them what you are prepared to offer if the deal fails at say the survey stage.
Or do you verify what you offer by paying for a survey?
Make your business attractive in what it offers and ask your clients what they will pay for it.
When a deal comes up, that's 20% Bmv, no Refurb req'd and is on a timeframe of 24 hrs, who on your Rolodex has the funds and what did they say they would pay for it?
When a deal comes up that's 10% Bmv, Refurb required and is on a timeframe of 4 months, who is on your Rolodex and what did they say they would pay for it?
It's a lot easier knowing your customers first, then you can go shopping for them knowing what they will pay for, how reliable they are and what category of deal they will pay for.
Or do you want a business that is full of doubt, worry and stress every time a deal shows up or would you rather have a list of 10 buyers with funds ready by 5th March, that will pay £5000 on a 15% BMV, with a light redecoration in the kitchen, where you offer a refund or replacement deal if the survey fails or the owner pulls out?
Make life easier for your clients and they will tell you what they will pay, if you meet someone who won't tell you, walk away, you don't need the hassle.
Get networking!
Heather G.
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up11:01 AM, 21st February 2017, About 8 years ago
Gary Dully - that's an amazing repsonse! I can't think of a single thing to add.
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up12:55 PM, 21st February 2017, About 8 years ago
Reply to the comment left by "Richard Peeters" at "21/02/2017 - 09:37":
Hi Richard
The "guru's" who teach this stuff are negligent of omission in my opinion and open up their paying clients to all sorts of potential legal problems. However, it doesn't suit their "easy-money, get rich quick" agenda to point out the legal obstacles.
Ignorance is no defense in law. The analogy I often use is that just because you might know somebody who drinks and drives every night and has never been caught doesn't make it legal.
.
RichDad
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up14:07 PM, 21st February 2017, About 8 years ago
Wow Gary! That's almost a business plan created! You should be a trainer!
I'm not sure if my initial post, or my follow-up, was misunderstood, or if I didn't give enough info, but I am *not* aiming to start a sourcing business at all, certainly not a pipeline of lots of small deals per year.
When I am looking for my own deals, and find an odd deal that doesn't fit or for which I don't have resources/capacity, then I'd like to pass them on, rather than lose sight of them altogether.
For example, one recent one was a mixed commercial/residential project which should have GDV £3-3.5m. Another was to totally refurb a run-down block of ex-LHA flats (again, roughly £3-4m depending on finish etc, and possibly adding an extra storey). I don't think it's same thing as passing on off-market leads for houses needing a refurb.
If a wealthy investor stood to make £0.5-1.0m from one deal that I have discovered, what sort of fee would be "reasonable"? Any how I would avoid having to be become a "proper EA"?
RichDad
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up14:53 PM, 21st February 2017, About 8 years ago
Reply to the comment left by "Mark Alexander" at "20/02/2017 - 18:51":
Mark:- having looked again at the detail of the Act (your link above), I think the very first paragraph lets me off from the "proper EA" path:
The Act applies to "things done by any person in the course of a business (including a business in which he is employed) pursuant to instructions received from another person (in this section referred to as “the client”) who wishes to dispose of or acquire an interest in land ..."
In my case, I am *not* acting under instructions from any buyer or seller, and am not trying to represent them (as an estate agent might), nor would I be paid to represent them.
I think the situation is quite different for those people sourcing leads according to a well-defined process (i.e. those gurus, or like Gary's plan), who might well be considered to be under the instruction of the sourcing system or the eventual buyers.
Do you agree?
Gary Dully
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up15:13 PM, 21st February 2017, About 8 years ago
Now that's a bit clearer, Richard,
But it's a similar situation, but with the decimal point further to the right.
Contact a commercial agent and see what they would charge.
Eg. Chartered accountants etc, may be a good source.
Read YPN magazine, there are good examples in there.
Who has bought such deals in the past?
Or as before, networking with similar people who have done what you are doing, who wouldn't do what most landlords do.
I soon fell out with single occupancy, after seeing the yields on HMO.
Now everybody's doing them, the latest is Serviced Accomodation and commercial to residential, but that isn't my field.
But the principle is the same.
Relationships first, especially in millions instead of hundreds of thousands.
As for being an AE, higher net worth individuals,, I believe, can be certified for sidestepping certain regulations, so you might want to enquire down that route, with a chartered accountant.
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up15:55 PM, 21st February 2017, About 8 years ago
Reply to the comment left by "Richard Peeters" at "21/02/2017 - 14:53":
Hi Richard
Sorry but I disagree, and so would the regulators. In your own words, you would be "packaging deals". You would also be charging fees, presumably to either the buyer or the seller?
.
RichDad
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up8:24 AM, 22nd February 2017, About 8 years ago
Reply to the comment left by "Mark Alexander" at "21/02/2017 - 15:55":
Thanks for the ideas and feedback so far.
At the risk of sounding like I am now trying to weasel out of something, I am thinking I have used a poor choice of words in my original question. "Packaging" might be too strong and that word might have a specific legal meaning that was unintended. Mea culpa.
Let's just say I am out looking for my own property opportunities and find one that, after some due diligence for my own needs, I decide not to pursue. Nevertheless I can see a profit in there, for someone else to make, and so I want to be able to simply pass on contact details and some basic data to that investor and be rewarded. I am approaching them; they are not instructing me, nor is the seller.
As an alternative, in order to lock in the opportunity (with the seller), I might have to enter into an assignable contract with them, and pay some deposit/ downpayment/ holding fee, and then still find an investor (again, this is not under instruction from the seller or any potential buyer). Worst case is that I have to continue the project so as not to lose that downpayment.