Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Adam Zeeblebum
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Sign Up23:25 PM, 22nd August 2012, About 12 years ago
Yes. From what Frances has posted so far, it sounds like it will be a vague covering of backs, non-committal and precedent-avoiding.
Adam Zeeblebum
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Sign Up0:42 AM, 23rd August 2012, About 12 years ago
I'd be very interested to see the content.
And I'll have piece of the sweepstake action. I'll go for a higher word count, though - 400, I think - on the basis that the few Council solicitors I've dealt with have been pretty long-winded and verbose. Why say something clearly in 100 words when you can say it really confusingly in 400? :o)
Mark Alexander - Founder of Property118
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Sign Up1:50 AM, 23rd August 2012, About 12 years ago
Whether it's 100 or 400 words I suspect the content will have the same value, i.e. none LOL. I hope to be proven wrong though obviously!
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Sign Up2:04 AM, 23rd August 2012, About 12 years ago
I'm afraid that distasteful though it may seem to you non-British citizenship is fundamental to the question of who should be first in line for the limited supply of council housing.
anyone who espouses the cause of British citizens first for council accomodation is NOT racist.B
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Sign Up7:21 AM, 23rd August 2012, About 12 years ago
I was referring to non-working tenants who get EVERYTHING for free as they know how to work the means-testing situation.
I appreciate that there are supposed grey areas as to housing someone in council accommodation.
Believe me if a sinlge parent with 2 children was ecivted by her LL for failing to pay LHA to the LL and went to the council with an eviction order she would be housed by the council in cheap council accommodation.
A LL doesn't need to give any reason why she is being evicted.
Personally I would advise the council as it would be most unlikely that the council would house once they had bbenm advised by the LL that she was being evicted due to not passing on LHA.
She won't be paying any rent as she will be unemployed.
It would be most likely that even if 2 months of LHA was not passed on that it would be unlikely to have too much of a negative impact on her being given council accommodation.
I appreciate that granting council housing is not formulaic and as you suggest all aspects are taken into consideration with no prescriptive response ever being given.
If I was a Romanian Gypsy with 5 children who turned up to the council housing dept advising that I was homeless, you would put me in council acommodation and give me ALL the benefits I would qualify for.
This is where the allocation of council housing is going all wrong.
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Sign Up20:00 PM, 7th January 2013, About 12 years ago
Please can someone help me, I've been on the housing bidding for 3 years, my landlord has served me with a section 21, I have a 5 year old daughter and I'm on benefits, I've been offered a job to start in January but I'm in no fit state mentally to take this job, the local council have give me more points( 230) but my housing officer who should be helping me has advised me I will not be housed by social hosing and to look for rented accommodation I explained I've looked and there is nothing available in the area the officer stated for me to move out the area and take my daughter out of school, all my family live near me and this is very upsetting, one housing officer said I will get ten more homeless points once my section 21 has expired, and it will make me top priority I feel sick of the fact I won't be housed and my housing officer has told me I will not need the ten more points for homeless as I have a long time to find rented accommodation. My expiry date of the s21 is feb 2, 2013 this is not long pease please can some help and advise me of what will happen and will the council help me when my daughter was born I was in a mother and baby unit and it was the worse stage of my life and it should of been the best, I really don't want to go back to this help help please someone x
Mary Latham
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Sign Up21:37 PM, 7th January 2013, About 12 years ago
Zara, Many landlords read these discussions and perhaps if you gave the area that you live in one of us could offer you a nice home. Most Councils just haven't got anywhere to offer people and I don't want to make you feel worse but in most areas it is best to find a private landlord who can offer you a home.
I really do wish you and your daughter the best of luck and I hope that you will soon find somewhere nice to live.
Adam Zeeblebum
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Sign Up22:28 PM, 7th January 2013, About 12 years ago
Hi Zara
Two organisations that might be able to help are:
Citizens Advice http://www.adviceguide.org.uk/
Shelter http://www.shelter.org.uk/
Those two websites are just generic sites for the whole of the UK. It's possible to contact both of those organisations directly, either by telephone or in person, but how you do that depends on where you live.
If you'd be comfortable saying where you live, I could find more specific contact details for you.
Also - you have a lot going on in your life at the moment. Are you getting any support from any other organisations, such as a GP, mental health care services, social services, or someone from a Sure Start Children's Centre? It's also possible that your daughter's school may be able to help you access some advice/support services.
Adam x
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Sign Up4:15 AM, 8th January 2013, About 12 years ago
I'm afraid you will have to face the economic reality of your situation.
If you cannot afford private renting in the area you presently are; then you have to MOVE! to an area that you can afford.
If this means you moving to another part of the country, then tough!
Just because you have built up a domestic situation in a particular area is no reason for you to expect the state to continue to provide your 'lifestyle' domestic circumstances.With the OBC coming into force many HB tenants are being forced to move.
That is a how it should be.
Anyone in work has to make rational decisons based on affordability as to where they live.
YOU are now being forced to to go through the same decison making processes, and that is how it SHOULD be.
Personally I believe the OBC should be reduced substantially more; but we are where we are.
For too long benefit claimants have been able to conduct a lifestyle on benefits far removed from the reality that hard working people have to deal with.
If the OBC forces people to move because of the revised benefit funding then so be it.
As a taxpayer I have NO duty to fund your existing domestic circumstances just because it will cause you upset; that I'm afraid my dear is just tough!
It is of course inconvenient; but then very little in life is easy!?
Councils are now able to discharge their homeless into the PRS.
If you fail to take a place they find for you they will have NO further obligation to assist you to source rental property.
So I suggest you get cracking and source your own private rental accommodation.
Yes by all means try and source as near to your existing domestic infrastructure; but if you can't that then that is just tough.
You will find moving to a more affordable area will be cheaper with other aspects of normal expenditure.
Cheaper areas tend to me away from the 'smoke' and offer healthier living circumstances than the 'bright lights'
It has been mentioned that many HB claimants who have been forced to source cheaper rental property have despite their natural trepidation found the new area better than the previous situation.
So look upon this situation as an opportunity to live in a cheaper area of which there will be thousands to choose from, to give yourself a new start in life.
Lots of HB claimants are being put in the same position as you.
I suggest you sort things now so that you get the pick of the best rental property that might be available for your OBC circumstances.
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Sign Up7:17 AM, 8th January 2013, About 12 years ago
I have no problem with multi-culturism providing that the British citizen is given priority in EVERYTHING.
Bona-fide asylum seekers accepted.
I agree that hard working migrants might think that they should receive some precedence over a 'Vicky Pollard'; but the line has to be drawn somewhere!.
Therefore let us allocate scant resources to British citizens 1st and then anything spare we can look at other allocation if the govt deems it appropriate.
To me a British citizen is one who has a British passport, no matter how they acquired it.
However I believe the Nationality Act needs amending; we cannot allow former colony subjects the continuing right to settle here.
Our Empire is long past having to pay for it's sins by allowing former subjects righst to settle here..
Having said that the immigration policy needs to be egalitarian and pragmatic.
If an immigrant can make a case for right to settle, such as money, brains etc, contribution they could make to the UK economy,I have no problem with each case being based on it's merits.
Once in though it should NOT entitle that person to bring the whole of his extended family to the UK!