Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up21:29 PM, 16th August 2012, About 12 years ago
WOW !!!! this issue really is a raw nerve.
i've been a landlord now for 11 years and only now have I realised section 21 only serves as an 'intent to evict if possible'.
what the hell is a tenancy agreement for ?
if a landlord breaks any part of the agreement he/she is in the wrong.
if a tenant breaks the agreement, we are still in the wrong !!!!!
I don't know why but I sense a certain amount of bias.
just where did I put that brick ??? my head needs beating.
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up21:57 PM, 16th August 2012, About 12 years ago
LOL - see cartoon at the top of this post >>>
http://www.property118.com/index.php/landlords-insurance-renewal/31045/
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up0:54 AM, 17th August 2012, About 12 years ago
Now you are appreciating that a LL is exposed financially to losses and possible bankruptcy should a tenant not leave or pay rent.
The law is 100% on the side of the tenant.
A tenant will just leave eventually with no real possibility of recovery of anything.
It could take months to evict a tenant, during which time the property is repossessed if you cannot afford to make mortgage payments.
Does this LL game look so good now!!!???
Took me 9 months and £12000 of losses before I managed to evict the non-rent paying fraudster tenant.
1 tenant could destroy your whole livelihood and leave you homeless and in debt to lenders for years, with a destroyed credit rating.
They don't tell you that at all those wealth creation seminars do they!?
RGI whilst not a guaranteed solution is the best thing to have in addition to full DD on a tenant.
Therefore to absolutely guarantee that you would never lose a property to a non-rent paying tenant you need at least12 times the monthly rent to cover every tenancy.
So imagine on a 6 month tenancy you need £12000 and you use it all up whilst evicting the tenant.
You need to find another £12000 for the next tenant you take on.
This is the risk every time you take a tenant on.
Obviously these are extreme circumstances; but it happened to me 3 times and cost me 2 properties and £!50000 of losses and loss of future capital gain and ongoing financial detriment for another 12 years.
With also the possibility of a charge being enforced, leaving me homeless and possibly losing ALL my properties.
These tenant who caused be so much detriment walked away scot free as the law protects them from the LL even if they commit crime and civil offences.
Tenants can just walk away and not suffer ANY hardship caused by their wrongdoing.
Every LL is exposed to total financial loss if they cannot cover by whatever means a tenant not paying rent whilst evicting them.
Industry Observer
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up9:25 AM, 17th August 2012, About 12 years ago
Paul
I think you will find the danger period in terms of accepting rent post Court Order is AFTER the maturity date of the Order itself.
The whole issue though is covered by your advocate asking for Mesne Profits to be attached to the Order
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up16:57 PM, 17th August 2012, About 12 years ago
Yes I am waiting for the housing benefit dept to contact me to get a definitive answer as to what would occur
Adam Zeeblebum
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up19:40 PM, 17th August 2012, About 12 years ago
Hi all
Possibly entering the lions' den here, but I've got Daniel on speed dial in case I need him. :o)
I work for a local authority homelessness service (I'm probably going to type that a lot, so I'll go for LAHS as an abbreviation). I'm not posting to defend LAHSs in a blinkered way. Some decisions that some LAHSs make, and some advice that some LAHSs give, would be extremely difficult (and in some cases impossible) to defend with any legitimacy or authority.
What I'd like to do is address some of the misconceptions that have been expressed in some posts about the reasons why LAHSs make some of the decisions that people have been commenting on. I'm not saying that the events themselves have been misunderstood or that the accounts of them are incorrect - they're the experiences that those people had - but that the LAHSs motivations and the constraints under which they operate have been misunderstood.
LAHSs and private landlords (PLs) are in an excellent position to work jointly and cooperatively, and in a mutually beneficial way, to resolve difficulties that both PLs and people who are homeless (or threatened with homelessness) are facing. Some LAHSs, in partnership with PLs, have made huge strides in this direction, but there's lots more work than can be done on this.
So I'm going to read through the comments again and post where I feel I can add clarity and contribute helpfully. And if anyone has any questions, I'd be happy to try to answer them as well and as honestly as I'm able to.
[And I may be being overly cautious here, but because this is a sensitive and emotive subject (legally as well as for other reasons), and just in case it becomes apparent which local authority I work for, all the comments I make are my own opinion, and are not intended to reflect the views of my employer nor of any other LAHS. Neither should any of my comments be taken necessarily as an accurate statement of housing and homelessness legislation.]
Joe Bloggs
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up23:01 PM, 17th August 2012, About 12 years ago
YOUR STATE:
'I think I would actually want upfront payment from a tenant who wanted me to evict them I reckon £500 plus all the costs should do it.'
THAT SEEMS MORE THAN CONJECTURE AND POSTED UNDER YOUR ACTUAL NAME. SEEMS YOU WILL POST ANYTHING, WHETHER TO THE DETRIMENT OF LANDLORDS GENERALLY AND YOURSELF SPECIFICALLY. POOR JUDGEMENT TO SAY THE LEAST.
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up3:06 AM, 18th August 2012, About 12 years ago
So explain why a white Anglo-Saxon single male who has been on the council waiting list for 10 years is bumped down the list when some Romanian gypsy and her brood of generally about 5 children jumps the queue and is placed in nice council accomodation without any need to work.
I'll tell you why, because the stupid Labour govt instigated a rule that housing need was to be considered over everything else.
Which is why the single WHITE male who has been on the council list will NEVER be at the top of the waiting list as there will always be some immigrant from the EU or bogus asylum seeker who is given precedence in housing as they will be considered to be in greater housing need.
I have no issue with provision of housing to these types, but first they must join the list, just like everyone else has.
In about 15 years they will be at the top of the list.
We need fairness in provision of social and necessarily cheaper accommodation.
We use lists for this.
If you are a Somalian refugee who for some reason has had to cross 2 continents to get here, they are given big houses for them and their brood at vast expense to the taxpayer.
We all know the one who got moved to a better property in North London as he didn't think where he was staying was good enough for him;......only in the UK!
Last time I looked Kenya was a stable place so why does a Somali have to come to Britain to escape persecution!!?
Homeless people in London tend to come from up North.
They have places up there they have voluntaqrily left to come to the bright lights.
I say return to where you came from, we don't nedd you here.
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up3:17 AM, 18th August 2012, About 12 years ago
Not to my detriment at all, I tell it as it is.
Talking about things is completely different from actually doing it.
And the discussion was about homelessnes, how do people jump the queue.
Thinking out loud as to what one might do is completely different from actually doing it.
Nothing I post causes me ANY detriment whatsoever.
My judgement is fine thankyou.
Not once has anything I have said been to my detriment and never will, possibly because I play by the rules!
I support LL and so should we all, we have a difficult job to do.I'll give you my address aswell if you want, I don't care.
What I do is within legal parameters.
I do my job of providing good quality accommodation to tenants for a price.
The problems I have is with tenants who don't wish to pay the price even though they have agreed to it.
I never twist anybody's arm to take a tenancy with me.
Just know if you don't comply with the AST I WILL boot you out courtesy of the RGI company.
Nothing wrong with that,plain and simple, even the thickest tenant would understand that!!
We need to discuss all ways to prevent being stitched up by wrongun tenants.
Why would I hide my real name,
Joe Bloggs
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up12:59 PM, 18th August 2012, About 12 years ago
NO AMOUNT OF STRAYING OFF TOPIC CAN HIDE WHAT YOU SAID.
YOU HAVE MADE A CLEAR STATEMENT OF YOUR INTENT, I.E.:
''I think I would actually want upfront payment from a tenant who wanted me to evict them I reckon £500 plus all the costs should do it."
ARE YOU GOING TO POST YOUR ADDRESS?
THE FACTS SPEAK FOR THEMSELVES REGARDING YOUR JUDGEMENT.