Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
| “Account” |
means an account required to access and/or use certain areas and features of Our Site; |
| “Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
| “Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
| “personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
| “We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
| Name of Cookie |
Purpose |
Strictly Necessary |
| JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
| __cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
| Name of Cookie |
First / Third Party |
Provider |
Purpose |
| __utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
| _fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Richard Greenland Richard
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Sign Up21:46 PM, 29th July 2012, About 12 years ago
Hi Mark, good blog!
I agree there are plenty of rubbish courses out there by people who have a lot less property knowledge than they have sales-knowledge, and a lot of high-pressure selling to people who can't afford expensive courses and will never be able to use the material anyway. Like you it makes me sick. But...
I'm in the unusual position of having 'won' a competition for a place on Glenn Armstrong's year-long program as one of the 2 people most anti-paying-for-a-property-course, over on Owais Naveed's BMV group on Facebook. I don't know who entered me but it was probably that ***** Parkin. I REALLY didn't want to go. When it looked as if I might to win I even asked for my name to be withdrawn. But I got invited anyway grrr...
On the journey to MK I kept feeling like turning back. Reasons why - I've had bad experiences with commercial property meets/ upsell/ hype and it's so not my scene, the worst being an Inside Track 'free seminar' where there was a scrummage to get to the free videos 'worth £1,000 retail' LOL! and an older couple fighting over the cheque book. I was disgusted. I've also been to a couple of upsell events, one in Bristol and one in Berks. I left the bristol event as soon as they got to the *You have to buy this course or you will be letting yourself down and jeopardising your children's future* pitch - I hate it. So I've always been very skeptical of 'gurus' and thought this would be more of the same BS. But you know what? It was very good 😮 😮 😮
You never thought you'd hear me saying that, did you! There was no hype, no thumping the air, no upsell, just a lot of good info and some really nice folks, some of whom have already done well. I also picked up a few things that I *didn't know that I didn't know*.
Sure, Glenn is there because he gets well paid, but he also seems to genuinely enjoy it. People who enjoy what they do are usually good at it.
Then a bunch of us went for drinks in the hotel afterwards, then a Chinese meal and then back at Glenn's gaff for more drinks and a somewhat chaotic sleepover which was way beyond the call of duty for someone just out to make a buck. It was fun!
So, would it be worth the £3K price normally charged? TBH I have no idea after just one day. But I'll be back in a year - 18 months or so to tell you!
BTW Glenn hasn't asked me to write this - in fact he purposely told me NOT to write anything as he didn't want me getting flak for it. I'm used to getting flak on the internet so I don't give a monkeys. Just trying to keep an open mind 🙂
BW, Rich
Mark Alexander - Founder of Property118
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Sign Up22:07 PM, 30th July 2012, About 12 years ago
Hi Richard
I came across this website today >>> http://www.glennarmstrongcreditors.co.uk/
Are you able to shed any light on this?
Regards
Mark
Richard Greenland Richard
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Sign Up22:22 PM, 1st August 2012, About 12 years ago
Mark I've only just seen this as I didn't get an email notification for some reason? Glenn tells me that he is taking legal proceedings in the sum of £250K against a property forum for allowing anonymous posters to publicise defamatory material including links to this site. Admittedly I don't know the other side of the story if there is one. I note that the site says it's going live at the end of May. We are now in August. I can look into the hosting of the site if you like, whether it's a UK host or anonymous and overseas.
Mark Alexander - Founder of Property118
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Sign Up22:59 PM, 1st August 2012, About 12 years ago
Hi Rich
Please call me when you can. I tried to call you yesterday but you were not available. I have a lot more information but posting it here would be in breach of my own rules.
Richard Greenland Richard
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Sign Up9:48 AM, 2nd August 2012, About 12 years ago
OK Mark will do. As stated here are the results:
glennarmstrongcreditors.co.uk
Registrant:
john wetherby
Registrant's address:
29 Harley Street
29 Harley Street
london
W1G 9QR
United Kingdom
29 Harley Street are virtual serviced offices so there is no way of knowing if John Wetherby is an alias or a real name. I remember the name though, he used to post a lot on the forum in question and was very critical of a number of people. I have been told that Glenn's litigation involves his name and at least one other name I can think of. TBH it's not really my issue and I don't know that much.
Richard Greenland Richard
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Sign Up10:34 AM, 2nd August 2012, About 12 years ago
On the wider issue it is a reminder yet again that you should NEVER pay out large sums up-front for deals or similar services. A holding fee of a few hundred pounds per deal is acceptable, the balance to be paid upon completion. And ALWAYS do thorough due diligence on anyone you are going into business with.
Richard Greenland Richard
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Sign Up18:30 PM, 2nd August 2012, About 12 years ago
Hi
Mark, good blog!
I
agree there are plenty of rubbish courses out there by people who have a lot
less property knowledge than they have sales-knowledge, and a lot of
high-pressure selling to people who can't afford expensive courses and will
never be able to use the material anyway. Like you it makes me sick.
But...
I'm
in the unusual position of having 'won' a competition for a place on Glenn
Armstrong's year-long program as one of the 2 people most
anti-paying-for-a-property-course, over on Owais Naveed's BMV group on
Facebook. I don't know who entered me but it was probably that ***** Parkin. I
REALLY didn't want to go. When it looked as if I might to win I even asked for
my name to be withdrawn. But I got invited anyway grrr...
On
the journey to MK I kept feeling like turning back. Reasons why - I've had
bad experiences with commercial property meets/ upsell/ hype and it's so not my
scene, the worst being an Inside Track 'free seminar' where there was a
scrummage to get to the free videos 'worth £1,000 retail' LOL! and an older
couple fighting over the cheque book. I was disgusted. I've also been to a
couple of upsell events, one in Bristol and one in Berks. I left the bristol
event as soon as they got to the *You have to buy this course or you will be
letting yourself down and jeopardising your children's future* pitch - I hate
it. So I've always been very skeptical of 'gurus' and thought this would be
more of the same BS. But you know what? It was very good 😮 😮 😮
You
never thought you'd hear me saying that, did you! There was no hype, no
thumping the air, no upsell, just a lot of good info and some really nice
folks, some of whom have already done well. I also picked up a few things that
I *didn't know that I didn't know*.
Sure,
Glenn is there because he gets well paid, but he also seems to genuinely enjoy
it. People who enjoy what they do are usually good at it.
Then
a bunch of us went for drinks in the hotel afterwards, then a Chinese meal and
then back at Glenn's gaff for more drinks and a somewhat chaotic sleepover
which was way beyond the call of duty for someone just out to make a buck. It
was fun!
So,
would it be worth the £3K price normally charged? TBH I have no idea after just
one day. But I'll be back in a year - 18 months or so to tell you!
BTW
Glenn hasn't asked me to write this - in fact he was concerned that that I’d
get flak from people who are anti-courses so told me not to write anything if I
didn’t want to. But I’d rather tell it how it is and Glenn says he’s not
concerned if I’m not concerned. Just trying to keep an open mind 🙂
BW, Rich