Professional Advice – Information and Terms of Business

If you are a regular reader of our forums you will have recognised that we have many years of experience and connections and that we always try to answer as many questions as possible online. We are also happy to discuss more private matters with you over the telephone at no charge and in complete confidence.

Where requested, and where we consider it to be appropriate, we post Readers Questions articles on our Property Forum and invite Property118 Members to add their comments and suggestions. Comments made on our forums do not represent professional advice and should not be treated as such, even if the person making the comment is professionally qualified.

In some cases, paid professional advice is recommended. Examples of this are where proper advice cannot be given in isolation of a full fact find or where advice is regulated or it is advisable to seek advice which is backed by professional indemnity insurance. 

If we feel you really ought to seek fully insured and regulated professional advice we will be pleased to refer you to the most appropriate adviser on our carefully selected panel. In such instances we write up an overview of the discussion we have had with you and then make an introduction to a professional adviser requesting priority follow up. Obviously this requires additional work on our part, hence we charge a reasonable fee to provide this service in order to raise funds to maintain the service.  By charging for the introductions we, and the professional advisers we are referring to, recognise that only serious enquirers will progress matters. This is a good way to ensure that our recommended professional advisers are not bogged down answering questions from time wasters or which could otherwise have been dealt with via our forums. It also provides a very a good reason for our professional advisers to prioritise our referrals. Our recommended professional advisers will usually provide up to one hour of their time before charging additional fees. This is in recognition of the quality and value of our introductions, and of course our ongoing relationships with them.

In the first instance, if you are happy for your situation to be discussed in open forum then we recommend you to propose a Readers Questions article.

If the matter is of a more confidential nature and you feel professional advice may be required please feel free to call us on 01603 489 118 or email info@property118.com.

Responsibility for professional advice provided is carried entirely by the professional adviser we introduce you to.

Our fee for arranging an introduction to a professional adviser is £200, payable to Innovative Landlord Solutions LLP (the legal owner of Property118.com) either by credit/debit card or via PayPal.

We offer a 30 day total satisfaction money back guarantee. Therefore, if the professional adviser we recommend does not live up to your expectations simply tell us why, within 30 days, and we will refund the introduction fee you have paid to us in full.